FitPros reviews

Thank you for sharing your feedback. We’re sorry to hear that your experience at FitPros felt disconnected from the culture and mission we strive to build. We appreciate you recognizing the passion of our leadership team, the flexibility of the work environment, and the strong connections employees have been able to build with one another. Those are parts of FitPros we value deeply. At the same time, we take your concerns seriously. The past few years included difficult business realities, including revenue challenges, organizational changes, and hard decisions that affected our team. While those decisions were made with the long-term sustainability of the company in mind, we understand they may have contributed to feelings of uncertainty, frustration, or loss of trust. We are especially mindful of feedback related to communication, professionalism, and inclusion. FitPros is committed to fostering a respectful workplace where employees feel heard, valued, and supported — even during periods of change or disagreement. As a wellbeing company, we know our internal culture must reflect the values we bring to our clients. We are continuing to learn, listen, and improve so that FitPros can remain a place where people feel connected to the mission and proud of the work they do.

Thank you for taking the time to share your experience. We’re sorry to hear that your time at FitPros ended with these feelings, especially after several years with the company. FitPros has always been rooted in a mission to support whole-person wellbeing, and we recognize that living that mission internally is just as important as delivering it to our clients. Over the past few years, our team has navigated real business challenges, including revenue pressure, shifting priorities, and difficult decisions around team structure and performance expectations. We know those changes impacted people, and we are genuinely sorry for the ways they may have felt heavy, unclear, or misaligned with the culture you first joined. We also take feedback about trust, morale, and communication seriously. As a leadership team, we continue to reflect on how we communicate during challenging seasons, how we support employees through change, and how we create a culture where accountability and respect can exist together. We appreciate your acknowledgment of the talented and passionate people at FitPros. That remains true today, and we are committed to continuing to build a company culture that honors our mission, our clients, and the people who help bring our work to life.