Fitzgerald Auto Reviews | Glassdoor

Fitzgerald Auto Reviews

Updated June 15, 2017
32 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Jack Fitzgerald
20 Ratings

32 Employee Reviews

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  1. "Ethics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Gaithersburg, MD
    Current Employee - Sales Representative in Gaithersburg, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitzgerald Auto full-time (More than a year)

    Pros

    Fully support the way we do business. Straightforward policy garners respect and integrity. Excellent product and business ethics.

    Cons

    Need more communication between service and sales.

    Advice to Management

    Continue improving our training program.


  2. "Appreciable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counter Salesman in Clearwater, FL
    Current Employee - Counter Salesman in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitzgerald Auto full-time (More than a year)

    Pros

    Fair, fun, and fast-paced work environment. Opportunities for promotion and or transfer within provided.

    Cons

    Overwhelming at times, but bearable.

    Fitzgerald Auto Response

    Jun 9, 2017 – Digital Manager

    Thank you for taking the time to share your feedback. From the top down, the key to our business is our commitment to not only customer service, but to our associates. Because taking care of ... More

  3. "Career Recommendation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GENERAL SALES MANAGER in Annapolis, MD
    Current Employee - GENERAL SALES MANAGER in Annapolis, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitzgerald Auto (More than 10 years)

    Pros

    The nicest compliment you could pay to any business is to proudly talk about the low turnover rate of its employees. I've been with the company nearly 13 years, and I'm just in the mid-range of length of service with Fitzgerald's in Annapolis. The dealership is fair-minded, honest, and promotes an atmosphere of friendly inter-action with both its customers and fellow employees. If you're looking for a career, and not just a job, Fitzgerald's is second to none. Integrity is not just a word here, it's our DNA.

    Cons

    Nothing comes to mind, or I wouldn't have been here for so many years.

    Fitzgerald Auto Response

    Jun 9, 2017 – Digital Manager

    Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy working with your team members. We care very ... More


  4. "Great Place To Sell Cars"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GENERAL SALES MANAGER in Annapolis, MD
    Current Employee - GENERAL SALES MANAGER in Annapolis, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitzgerald Auto full-time (More than 8 years)

    Pros

    Can Sell All Brands The Company Offers
    Customer Service is #1
    Great Career Path For Advancement

    Cons

    I have no cons to mention

    Advice to Management

    Keep Up The Good Work!

    Fitzgerald Auto Response

    May 19, 2017 – Digital Manager

    Thank you for this glowing review of Fitzgerald Annapolis. It is our intention to provide the best environment possible for our employees to work at. We are lucky to have you as part of the ... More


  5. "Best Opportunity I've Ever Had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Clearwater, FL
    Current Employee - Sales Manager in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitzgerald Auto full-time (More than 5 years)

    Pros

    Quality people in every department. They really DO promote from within! I've never been treated with such empathy, courtesy and respect at any other dealership. If you're working at a traditional dealership -- long hours, short pay and high stress -- and you're looking for a home, it just doesn't get any better than this.

    Cons

    The car business can be hectic and stressful at any dealership. This one has the best work/life balance I've found in two decades in the business. They sincerely care about employees and customers.

    Advice to Management

    Keep hiring people who "get it" and forget about those that do not.

    Fitzgerald Auto Response

    May 19, 2017 – Digital Manager

    Wow, thanks for this glowing review for Fitzgerald Clearwater! We love to hear from our employees. We are proud to promote within; we want to offer our employees every opportunity possible. If you ... More


  6. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Germantown, MD
    Current Employee - Sales Consultant in Germantown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitzgerald Auto full-time (Less than a year)

    Pros

    Friendly family oriented work environment
    Great support guidance and leadership
    Great training for a career
    Good Pay

    Cons

    There are no cons for me at this time

    Advice to Management

    Keep up the great work.

    Fitzgerald Auto Response

    May 19, 2017 – Digital Manager

    This is always lovely to hear! We are ecstatic you are so happy working for us at Fitzgerald Germantown. If you ever have any questions at all, please contact me at 301-670-4800. Thanks, Scott ... More


  7. "Free Work Central/Cult Mentality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Automotive Technician in Annapolis, MD
    Former Employee - Automotive Technician in Annapolis, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fitzgerald Auto full-time (More than a year)

    Pros

    - Laid back atmosphere, and more freedoms than with some larger dealerships/dealer groups.

    Cons

    - Run down, non-maintained facilities.
    - Flat rate team pay system that penalizes you when you turn top hours and brings up less experienced guys, to keep all techs' pay relatively equal.
    - Company constantly internals diagnosis and repairs for customers, paying only for the part, and making the technician do the work and/or diagnosis for free. Your time is never valued.
    - Problem employees are not removed, and don't change bad habits, leading to a never-ending cycle of poor performance and dysfunction.
    - Constantly expected to go above and beyond, and doing work you aren't compensated for. You're treated like you're hourly rather than flat-rate.
    - Being here feels like you're in a cult, where everyone swears this is the best place to work, but is also at the same time always miserable. Once you leave and work somewhere else; you can see how toxic the work environment really is.

    Advice to Management

    Stop treating your techs like slaves. Give them the freedom they deserve since you don't want to pay them for being there. Modernize your facilities, and stop the culture of satisfying customers at the technician's expense. Stop the habit you have of only addressing your technicians when somebody makes a mistake, and start praising them the 90% of the time there are no problems.

    Fitzgerald Auto Response

    May 18, 2017 – Digital Manager

    Thank you for taking the time to let us know where we can improve. We value our employee’s feedback and I'd like the opportunity to speak with you about specifics. You are certainly invited to remain ... More

  8. "This is truly a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitzgerald Auto full-time (More than a year)

    Pros

    This company offers a great training program for those new to the auto industry. The company philosophy allows for me to speak candidly with customers about their needs and wants. The management team takes times to address my concerns and actually make an effort to make my life easier.

    Cons

    There can be days where I am working longer than I'd care to be, but that's to be expected in the retail business.


  9. "If you don't mind being grossly underpaid and asked to overperform"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Rockville, MD
    Former Employee - Administrative Assistant in Rockville, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fitzgerald Auto full-time (More than a year)

    Pros

    Small family owned business which can be nice if that is the only aspect of a company which is important to you. There are several locations, which can be convenient.

    Cons

    Drama-filled cliquish environmental make for a very unprofessional and hostile workplace. Unless you enjoy such an atmosphere, this is probably not the place for you. There is little room for advancement and the pay is meager.

    Fitzgerald Auto Response

    Mar 15, 2017 – Digital Manager

    Thank you for your thoughts and comments. We welcome input to be better employers and want to provide the best opportunity for everyone who come to work for us. Our payplans work for most who agree ... More


  10. "Worst place to work in the entire world!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Clearwater, FL
    Former Employee - Sales Associate in Clearwater, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Fitzgerald Auto full-time (Less than a year)

    Pros

    There are none to say one star review is all I have!

    Cons

    Everything under the sun! First of all you take a 3 1/2 hour test to start, these questions are unrelated to anything to do with the car business but whatever! Then I gave them my drug test they said graduations it passed and then three days later they said oh we lost it can you go do it again.

    Advice to Management

    Need all new management and need a supervisor or manager to manage the management

    Fitzgerald Auto Response

    Mar 27, 2017 – Digital Manager

    Thank you for taking the time to let us know where we can improve. We value our employee’s feedback and I'd like the opportunity to speak with you about specifics. You are certainly invited to remain ... More


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