Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated February 15, 2017
241 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Flagstar Bank President & CEO Alessandro P. DiNello
Alessandro P. DiNello
93 Ratings

241 Employee Reviews

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Pros
  • Good PTO flexibility and alot of good people working in retail banking (in 12 reviews)

  • Great co-workers, they are trying to turn it around and increase morale (in 6 reviews)

Cons
  • Upper management micromanages to the extreme (in 11 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 5 reviews)

More Pros and Cons

  1. "underwriting assistant"

    Star Star Star Star Star
    Current Employee - Underwriting Analyst in Troy, MI
    Current Employee - Underwriting Analyst in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time

    Pros

    Love the hours very flexible, love the benefits.

    Cons

    No clear path for advancement

    Advice to Management

    A clear path for advancement


  2. "Keep looking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time

    Pros

    Good health benefits, good pto schedule.

    Cons

    Doesn't value good employees, and promotes those that brownnose.

    Advice to Management

    Talks a good game but doesn't execute.


  3. "Relationship Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits and paid time off

    Cons

    Pay isn't very competitive, training could be better


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time

    Pros

    PTO time, incentives, and holiday time off

    Cons

    Insurance expensive, not enough tellers


  6. Helpful (2)

    "Small and Local"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Sales Manager in Troy, MI
    Former Employee - Assistant Sales Manager in Troy, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time (More than 3 years)

    Pros

    Great way to interact with the local community and allow businesses in MI to bank with a MI based bank. Great Products and very competitive rates.

    Cons

    Upper Management always making unrealistic sales goals and staffing banking centers with less people and more duties.

    Advice to Management

    Just be prepared to do it all.


  7. Helpful (2)

    "Disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Troy, MI
    Former Employee - Manager in Troy, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Flagstar Bank (More than 3 years)

    Pros

    Benefits, PTO are above average

    Cons

    Unethical management, toxic culture, unwillingness to change

    Advice to Management

    Take an ethics class


  8. Helpful (1)

    "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auditor in Troy, MI
    Current Employee - Auditor in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (More than 5 years)

    Pros

    They have good benefits, the people are enjoyable to work with and I have gained valuable work experience.

    Cons

    The career path is not that clear if you are looking to advance within the company.

    Advice to Management

    Have a clearer career path for current employees


  9. "FSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Flagstar Bank full-time (More than 10 years)

    Pros

    Nice staff in my branch

    Cons

    They are constantly changing goals and expectation midstream. They set unrealistic goals and pit branches against each other..

    Advice to Management

    There is a high level of favoritism. Management is out of touch with Branch locations and possible goal attainment. The Company is not equipped to handle true Business Banking and that should not be offered. They are not equipped to offer a complete Business Banking experience to Business customers; It has gotten a bit better since our District Manager moved to another District. He showed extreme favoritism and was more worried about his insensitive then any other employee. He was a bit dishonest.


  10. Helpful (1)

    "Pretty good overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative
    Former Employee - Financial Service Representative
    Recommends

    I worked at Flagstar Bank part-time

    Pros

    I enjoyed the people I worked with and it was a nice atmosphere. I worked in the Birmingham location so the customers were pleasant overall. Getting a bonus for meeting our goals was always nice.

    Cons

    It turned into an aggressive sales position and I felt uncomfortable constantly selling products. We even had to cold call at one point which is way out of my comfort zone.


  11. "Float Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Float Teller in Fenton, MI
    Current Employee - Float Teller in Fenton, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (Less than a year)

    Pros

    Traveling is nice, meet more people

    Cons

    Floats tend to slip through the cracks

    Advice to Management

    Reach out to Floats more



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