Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated May 23, 2017
113 reviews

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Current Employees

3.8
Star Star Star Star Star
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Approve of CEO
Flagstar Bank President & CEO Alessandro P. DiNello
Alessandro P. DiNello
47 Ratings

113 Employee Reviews

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Pros
  • Really appreciate the work/life balance (in 9 reviews)

  • Several good people there, but hurt through severe silos, political playing and very large turnover (in 13 reviews)

Cons
  • Upper management micromanages to the extreme (in 11 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 5 reviews)

More Pros and Cons

  1. "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advance Processor in Jackson, MI
    Current Employee - Advance Processor in Jackson, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (Less than a year)

    Pros

    Positive atmosphere, great place to work.

    Cons

    No cons at this point

    Advice to Management

    None


  2. "Awesome company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Troy, MI
    Current Contractor - Anonymous Contractor in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank as a contractor (More than a year)

    Pros

    Great company culture. The people are awesome

    Cons

    There really are not cons.

    Advice to Management

    N/A


  3. "underwriting assistant"

    Star Star Star Star Star
    Current Employee - Underwriting Analyst in Troy, MI
    Current Employee - Underwriting Analyst in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time

    Pros

    Love the hours very flexible, love the benefits.

    Cons

    No clear path for advancement

    Advice to Management

    A clear path for advancement


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contract Employee in Troy, MI
    Current Contractor - Contract Employee in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank as a contractor (Less than a year)

    Pros

    Great hours and management
    good location, benefits and competitive pay

    Cons

    If you are brought in as a contract worker, it is almost impossible to get hired into the company, regardless of the promises they tell you. A few get hired on but most get replaced by current employees wanting to try something different. I have seen many replaced by less qualified people, including myself. A current employee gets first preference, regardless of thier quailifications.

    Advice to Management

    If you have a good contract worker who has performed extremely well, you should find the time to help that person find a different position within the company, promised without action leads to you losing a great employee and another company gaining that great employee.


  6. Helpful (1)

    "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auditor in Troy, MI
    Current Employee - Auditor in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (More than 5 years)

    Pros

    They have good benefits, the people are enjoyable to work with and I have gained valuable work experience.

    Cons

    The career path is not that clear if you are looking to advance within the company.

    Advice to Management

    Have a clearer career path for current employees


  7. "Float Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Float Teller in Fenton, MI
    Current Employee - Float Teller in Fenton, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (Less than a year)

    Pros

    Traveling is nice, meet more people

    Cons

    Floats tend to slip through the cracks

    Advice to Management

    Reach out to Floats more


  8. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Troy, MI
    Current Employee - Manager in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay for performance, Recognition & Benefits are awesome. It can be difficult at times to reach the goals set simply due to brand recognition being low in our market but marketing is doing a great job of working to improve that and there is a lot of concentration on getting the Flagstar name out.

    Cons

    401k Match is lower than most others that I am aware of but they have increased it and are always looking to improve.


  9. Helpful (1)

    "I love Flagstar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Administrative Assistant in Phoenix, AZ
    Current Employee - Senior Sales Administrative Assistant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank (Less than a year)

    Pros

    I absolutely love working for Flagstar. My co-workers are fantastic, helpful, and friendly. There is a real family feel in our mortgage team and I look forward to going in to the office every day.

    Cons

    My only complaint is the PTO plan is a little less than I had hoped. However, I am happy to trade that off for a great work environment.


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Grand Rapids, MI
    Current Employee - Relationship Banker in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Customer focused, awesome co-workers, good health insurance

    Cons

    Slow traffic in branches...difficult to hit goals


  11. "Flagstar is a welcoming environment"

    Star Star Star Star Star
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Flagstar Bank (More than 10 years)

    Pros

    Leadership is smart and dedicated, benefits are competitive, people are friendly,

    Cons

    Lots of changes as company has recovered from housing downturn

    Advice to Management

    Stick to the business plan


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