Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated June 16, 2017
254 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Flagstar Bank President & CEO Alessandro P. DiNello
Alessandro P. DiNello
100 Ratings

254 Employee Reviews

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Pros
  • Really appreciate the work/life balance (in 9 reviews)

  • Several good people there, but hurt through severe silos, political playing and very large turnover (in 13 reviews)

Cons
  • Upper management micromanages to the extreme (in 12 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 5 reviews)

More Pros and Cons

  1. "High Stress Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Flagstar Bank full-time (More than 5 years)

    Pros

    My employees are terrific. Hard working great with our customers. Love my customers. They are so appreciative of everything you do for them.

    Cons

    High Stress and lots of pressure to meet goals. Goals are set at Corporate level with no input from branches. Goals are unrealistic and often unobtainable. Management micro-manages staff and doesn't appreciate questions about why they want things done the way they do.

    Advice to Management

    Clean the swamp. You've got senior management that has no idea what it's like in the branch. Senior managers should be required to spend time in the branches to see how much time is spent on tasks that should be automated or eliminated. Trust your managers and allow them input to goals.


  2. "It's getting there..."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Small bank feel, but it is growing.

    Cons

    Lack of connection with upper management.

  3. "Great place to start the career !!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flagstar Bank part-time

    Pros

    Wonderful working environment with highly talented employees

    Cons

    More contractors are hired than full-time employees


  4. "Company Overview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter in Bellevue, WA
    Former Employee - Mortgage Underwriter in Bellevue, WA
    Doesn't Recommend
    Negative Outlook

    Pros

    The bonus structure used to be pretty good. If you were willing to not have a work life balance, you could make a decent amount. However, since leaving, I have heard from previous co-workers that they have taken that away.

    Cons

    They care only about the bottom line and not their employees.


  5. "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advance Processor in Jackson, MI
    Current Employee - Advance Processor in Jackson, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (Less than a year)

    Pros

    Positive atmosphere, great place to work.

    Cons

    No cons at this point

    Advice to Management

    None


  6. "ACH Operations Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank full-time

    Pros

    Non-judgment workplace, based of work ethic and experience

    Cons

    Dress code flexible, manager discretion

    Advice to Management

    Good


  7. "Not Terrible, But I Can't Recommend It"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Float Teller in Farmington Hills, MI
    Former Employee - Float Teller in Farmington Hills, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time (More than a year)

    Pros

    Pretty good benefits, PTO as long as you don't go in the negative

    Cons

    Lack of mobility, say they hire within but mostly hire externally, high turnover rate

    Advice to Management

    Treat your employees better. One manager I had even made it a point to comment on my appearance and weight (or lack thereof) every day. Even if they're "just a float." Warnings are issued even if completely legitimate reasons for absence are had.

  8. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (More than a year)

    Pros

    Very clear goals, driven leadership, excellent SalesForce usage, outstanding culture-this cannot be overstated

    Cons

    I didn't work here sooner.

    Advice to Management

    Keep up the march to greatness.


  9. "Amazing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank full-time (Less than a year)

    Pros

    Amazing company with customers and employees good culture

    Cons

    No cons sorry to say


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Analyst in Troy, MI
    Former Employee - Help Desk Analyst in Troy, MI
    Recommends

    I worked at Flagstar Bank full-time (More than 3 years)

    Pros

    Benefits, Culture of work. Everyone is a co-worker not a customer

    Cons

    Everyone is a co-worker. Not everyone knows the process of seeking help.


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