Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated August 24, 2017
57 reviews

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Flagstar Bank President & CEO Alessandro P. DiNello
Alessandro P. DiNello
22 Ratings

57 Employee Reviews

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Pros
  • Good benefits good work life balance decent incentive plan (in 10 reviews)

  • Several good people there, but hurt through severe silos, political playing and very large turnover (in 13 reviews)

Cons
  • Lack of connection with upper management (in 16 reviews)

  • Low pay, small raises, not enough appreciation for veteran staff (in 9 reviews)

More Pros and Cons

  1. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Banker
    Former Employee - Relationship Banker
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (More than 10 years)

    Pros

    Years ago it was a good place to work.

    Cons

    Upper management does not care about the employees. Numbers are the only thing that matters. They will fire people at will. No one is safe.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I have absolutely nothing positive to say

    Cons

    Not people focused. Just didn't care

  3. "High Stress Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Flagstar Bank full-time (More than 5 years)

    Pros

    My employees are terrific. Hard working great with our customers. Love my customers. They are so appreciative of everything you do for them.

    Cons

    High Stress and lots of pressure to meet goals. Goals are set at Corporate level with no input from branches. Goals are unrealistic and often unobtainable. Management micro-manages staff and doesn't appreciate questions about why they want things done the way they do.

    Advice to Management

    Clean the swamp. You've got senior management that has no idea what it's like in the branch. Senior managers should be required to spend time in the branches to see how much time is spent on tasks that should be automated or eliminated. Trust your managers and allow them input to goals.


  4. "Company Overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter in Bellevue, WA
    Former Employee - Mortgage Underwriter in Bellevue, WA
    Doesn't Recommend
    Negative Outlook

    Pros

    The bonus structure used to be pretty good. If you were willing to not have a work life balance, you could make a decent amount. However, since leaving, I have heard from previous co-workers that they have taken that away.

    Cons

    They care only about the bottom line and not their employees.


  5. "FSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Flagstar Bank full-time (More than 10 years)

    Pros

    Nice staff in my branch

    Cons

    They are constantly changing goals and expectation midstream. They set unrealistic goals and pit branches against each other..

    Advice to Management

    There is a high level of favoritism. Management is out of touch with Branch locations and possible goal attainment. The Company is not equipped to handle true Business Banking and that should not be offered. They are not equipped to offer a complete Business Banking experience to Business customers; It has gotten a bit better since our District Manager moved to another District. He showed extreme favoritism and was more worried about his insensitive then any other employee. He was a bit dishonest.


  6. Helpful (2)

    "You will never advance unless your "friends " with management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Closer in Troy, MI
    Former Employee - Mortgage Closer in Troy, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Flagstar Bank full-time (More than 10 years)

    Pros

    Benefits package and Paid time off

    Cons

    No room for advancement. Managers are in a clique and take more smoke breaks than actually work.

    Advice to Management

    No matter what advice you give, they won't listen


  7. Helpful (1)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Accountant in Waterford, MI
    Former Contractor - Accountant in Waterford, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Flagstar Bank as a contractor (Less than a year)

    Pros

    Location was great. Nice campus. Co-workers were nice. Able to move around within the company. Located close to the freeway.

    Cons

    It was high school all over again. Cools kids against the not so cool kids. Supervisors were not leaders. Was bored half the time.

  8. "Don't waste your time applying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Flagstar Bank full-time (More than 8 years)

    Pros

    "Original Senior Management" cared about their employees. Great place to work when they were around. When the private equity firm (MP) came in, everything changed, cut throat, and only cares about bottom line. Long time employees were/are no longer an asset unless you sell your soul to the devil. Constant turn over of senior management and a lot of lip service. Fake managers/senior management. HR department sucks, they have been brainwashed by CEO/Sr. Mngmt.

    Cons

    Decent Work/Family balance. Good benefits and vacation time.


  9. "Worst employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Sandro has done a good job and wants this company to succeed, the problem is underneath him.

    Cons

    The retail side of the company is ran by bullies imposing ideas on how to sell more without excuses. These same ideas change periodically not giving the company clear direction. There is no support, just demands. The turnover is extremely high as they don't really care for their employees.


  10. "work life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Farmington Hills, MI
    Former Employee - Accountant in Farmington Hills, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank (More than 5 years)

    Pros

    had great co-workers - team players

    Cons

    mngt has too much back stabbing


Showing 57 of 283 reviews
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