Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated July 20, 2017
256 reviews

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256 Employee Reviews

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Pros
  • Really appreciate the work/life balance (in 9 reviews)

  • Several good people there, but hurt through severe silos, political playing and very large turnover (in 13 reviews)

Cons
  • Upper management micromanages to the extreme (in 12 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 5 reviews)

More Pros and Cons

  1. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank full-time (Less than a year)

    Pros

    Amazing company with customers and employees good culture

    Cons

    No cons sorry to say


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Analyst in Troy, MI
    Former Employee - Help Desk Analyst in Troy, MI
    Recommends

    I worked at Flagstar Bank full-time (More than 3 years)

    Pros

    Benefits, Culture of work. Everyone is a co-worker not a customer

    Cons

    Everyone is a co-worker. Not everyone knows the process of seeking help.

  3. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training in Troy, MI
    Former Employee - Training in Troy, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time (More than a year)

    Pros

    Several good people there, but hurt through severe silos, political playing and very large turnover

    Cons

    Was interesting to see how our training team was left to the wind and couldn't accomplish anything because of our management being changed constantly.

    Advice to Management

    None, the stories constantly change with management.


  4. Helpful (1)

    "My Time at Flagstar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Flagstar Bank full-time

    Pros

    Co workers are like family, training (improves sales) career advancement and customers

    Cons

    Understaffed offices (since 2011), pay isn't great (you wear many hats, so imagine doing a job meant for 3 people) and very stressful (due to the aforementioned).

    Advice to Management

    Invest in office staff (overworking your talent will send them packing).


  5. "Senior Loan Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Loan Officer
    Former Employee - Senior Loan Officer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Flagstar Bank full-time (More than 3 years)

    Pros

    Great Web-based Orgination Platform. Relatively good UW turntimes. Good referral lead volumes.

    Cons

    Pay Cuts Repetitive - took every opportunity under Dodd-Frank to reduce front line performers compensation.


  6. Helpful (1)

    "No Career Mobility, High Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior SOX Specialist in Troy, MI
    Former Employee - Senior SOX Specialist in Troy, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time (More than a year)

    Pros

    - Banking industry
    - Growing brand in metro Detroit

    Cons

    I worked in a spin-off of Internal Audit, and worked for the worse supervisor that I ever had yet.

    - Company only had 6 profitable quarters and had layoffs in 2013 and 2014. Apparently more layoffs were held in 2016.
    - High turnover in department
    - No training in department
    - Bad relations with internal auditors who can write you up.
    - No understanding or care for diversity and inclusion principles. If you are minority, you minus well count yourself out of any meaningful assignments or exposure in the company. You are automatically viewed as a threat and incompetent.
    - unqualified management, who lie and blame staff to get their way.

    Advice to Management

    Please remove weak management, who are unqualified for their job. Improve your internal controls department so people stop leaving every 6 months.


  7. "Keep looking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time

    Pros

    Good health benefits, good pto schedule.

    Cons

    Doesn't value good employees, and promotes those that brownnose.

    Advice to Management

    Talks a good game but doesn't execute.

  8. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits and paid time off

    Cons

    Pay isn't very competitive, training could be better


  9. "underwriting assistant"

    StarStarStarStarStar
    Current Employee - Underwriting Analyst in Troy, MI
    Current Employee - Underwriting Analyst in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time

    Pros

    Love the hours very flexible, love the benefits.

    Cons

    No clear path for advancement

    Advice to Management

    A clear path for advancement


  10. "FSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Flagstar Bank full-time (More than 10 years)

    Pros

    Nice staff in my branch

    Cons

    They are constantly changing goals and expectation midstream. They set unrealistic goals and pit branches against each other..

    Advice to Management

    There is a high level of favoritism. Management is out of touch with Branch locations and possible goal attainment. The Company is not equipped to handle true Business Banking and that should not be offered. They are not equipped to offer a complete Business Banking experience to Business customers; It has gotten a bit better since our District Manager moved to another District. He showed extreme favoritism and was more worried about his insensitive then any other employee. He was a bit dishonest.


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