Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated May 24, 2017
253 reviews

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Full-time Part-time

253 Employee Reviews

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Pros
  • Several good people there, but hurt through severe silos, political playing and very large turnover (in 13 reviews)

  • Great co-workers, they are trying to turn it around and increase morale (in 6 reviews)

Cons
  • Upper management micromanages to the extreme (in 11 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 5 reviews)

More Pros and Cons

  1. "Underwriter assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Service Assistant in Troy, MI
    Current Employee - Underwriting Service Assistant in Troy, MI
    Recommends
    Positive Outlook

    I have been working at Flagstar Bank full-time (More than 5 years)

    Pros

    l love the hours full time is 7.5 = 37.5 a week paid every two weeks 75 hours total.

    Cons

    I can not complain . Love it

    Advice to Management

    Love it


  2. Helpful (1)

    "Good Salaries. So so place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer Analyst in Troy, MI
    Former Employee - Senior Programmer Analyst in Troy, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    I worked here for a few years as a full-time employee. The company has changed hands a few times. Heard good things after I left but over all a so so place to work.

    Cons

    I did not have a lot of growth from a career perspective. Used to work with old technologies and all open source stuff

    Advice to Management

    Please bring back the increments and issue bonuses to performers


  3. "Regional Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AVP-Regional Commercial Lender in Indianapolis, IN
    Former Employee - AVP-Regional Commercial Lender in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    Expectations are clearly given as well as the direction and support from upper management. LOVED working for this company.

    Cons

    They sold their Indiana and Georgia Divisions-but a smart business decision.

    Advice to Management

    Come back to Indy Market. Allesandro Dinello is an outstanding leader and visionary that provides his management team with the support they need to be successful.


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  5. Helpful (1)

    "Good on our way to Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CHIEF MARKETING OFFICER in Troy, MI
    Current Employee - CHIEF MARKETING OFFICER in Troy, MI
    Recommends
    Positive Outlook

    I have been working at Flagstar Bank full-time (Less than a year)

    Pros

    Focused on the right things, with lots of empowerment and positive energy around driving change and doing the right thing for our customers. Great senior leadership team.

    Cons

    Lots of opportunity for process improvement and disciplined measurement.

    Advice to Management

    Don't let up.


  6. "Sr Remote Government Underwriter III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior REMOTE GOVERNMENT UNDERWRITER III in New Orleans, LA
    Former Employee - Senior REMOTE GOVERNMENT UNDERWRITER III in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time (Less than a year)

    Pros

    Mortgage Software system was user friendly. Team Lead back up support was great.

    Cons

    Point system for the amount to be completed in an 8 hour period was unrealistic. Although all of my QC reports came in at 100%, it started to scare me when the work continued to pile up an Quantity was put before Quality.

    Advice to Management

    Quality before Quantity should be the priority. Micro Management by Managers is unnecessary when you hire experienced Underwriters.


  7. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Birmingham, MI
    Former Employee - Branch Manager in Birmingham, MI
    Recommends
    Positive Outlook

    I worked at Flagstar Bank full-time (More than 10 years)

    Pros

    Best corporate culture around and best job I ever had

    Cons

    limited branch network and drive up atm machines

    Advice to Management

    more atms


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fraser, MI
    Former Employee - Anonymous Employee in Fraser, MI
    Positive Outlook
    Disapproves of CEO

    I worked at Flagstar Bank full-time (More than 3 years)

    Pros

    Company has really turned the corner after a number of rough years around the recession. Get place to hone and develop professional skills.

    Cons

    My division worked tons of hours. The work was unrelenting. It's easy to get/feel like your spinning in circles.

    Advice to Management

    At times senior management needs to take the foot off the gas.


  9. "Loan Servicing"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - LOAN BOARDING & TRANSFER SERVICING SPECIALIST in Saint Clair Shores, MI
    Former Employee - LOAN BOARDING & TRANSFER SERVICING SPECIALIST in Saint Clair Shores, MI
    Recommends

    I worked at Flagstar Bank (More than a year)

    Pros

    A great company to work for.

    Cons

    Hard to move around within the company


  10. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Invoice Management Supervisor in Troy, MI
    Former Employee - Invoice Management Supervisor in Troy, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    Great hardworking people, decent benefits and PTO

    Cons

    Many people vying for the moving up the ladder positions so it can tend to get cut throat. Salary increases tend to be very small. HR tends to err more on the belief side of the employees not Management which can make you very afraid to stand your ground


  11. Helpful (2)

    "You will never advance unless your "friends " with management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Closer in Troy, MI
    Former Employee - Mortgage Closer in Troy, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Flagstar Bank full-time (More than 10 years)

    Pros

    Benefits package and Paid time off

    Cons

    No room for advancement. Managers are in a clique and take more smoke breaks than actually work.

    Advice to Management

    No matter what advice you give, they won't listen


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