Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated February 15, 2017
241 reviews

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241 Employee Reviews

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Pros
  • Good PTO flexibility and alot of good people working in retail banking (in 12 reviews)

  • Great co-workers, they are trying to turn it around and increase morale (in 6 reviews)

Cons
  • Upper management micromanages to the extreme (in 11 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 5 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fraser, MI
    Former Employee - Anonymous Employee in Fraser, MI
    Positive Outlook
    Disapproves of CEO

    I worked at Flagstar Bank full-time (More than 3 years)

    Pros

    Company has really turned the corner after a number of rough years around the recession. Get place to hone and develop professional skills.

    Cons

    My division worked tons of hours. The work was unrelenting. It's easy to get/feel like your spinning in circles.

    Advice to Management

    At times senior management needs to take the foot off the gas.


  2. "Assistant Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    gained lots of mortgage experience

    Cons

    incentive pay for sales is low


  3. "Loan Servicing"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - LOAN BOARDING & TRANSFER SERVICING SPECIALIST in Saint Clair Shores, MI
    Former Employee - LOAN BOARDING & TRANSFER SERVICING SPECIALIST in Saint Clair Shores, MI
    Recommends

    I worked at Flagstar Bank (More than a year)

    Pros

    A great company to work for.

    Cons

    Hard to move around within the company


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank full-time

    Pros

    Decent opportunity for advancement if you are a trying employee.

    Cons

    Hours can be attributed to work functions.


  6. "Great C-Suite Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Legal
    Former Employee - Vice President Legal
    Positive Outlook
    Approves of CEO

    Pros

    Forward thinking CEO and COO. CRO is also pretty good.

    Cons

    Management in department is disorganized, inconsistent and lacks knowledge.


  7. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Invoice Management Supervisor in Troy, MI
    Former Employee - Invoice Management Supervisor in Troy, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    Great hardworking people, decent benefits and PTO

    Cons

    Many people vying for the moving up the ladder positions so it can tend to get cut throat. Salary increases tend to be very small. HR tends to err more on the belief side of the employees not Management which can make you very afraid to stand your ground


  8. Helpful (2)

    "You will never advance unless your "friends " with management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Closer in Troy, MI
    Former Employee - Mortgage Closer in Troy, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Flagstar Bank full-time (More than 10 years)

    Pros

    Benefits package and Paid time off

    Cons

    No room for advancement. Managers are in a clique and take more smoke breaks than actually work.

    Advice to Management

    No matter what advice you give, they won't listen


  9. Helpful (1)

    "Avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Banker
    Former Employee - Mortgage Banker
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Consistent work. Kept busy most times

    Cons

    Very poorly run by management across the board.


  10. "Financial Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative in Suwanee, GA
    Former Employee - Financial Service Representative in Suwanee, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Flagstar Bank (More than a year)

    Pros

    Analyzes customer relationships relative to their financial needs, recommends products/services and sell solutions that will meet those needs, provide clear understanding of all technical aspects and benefits of products/services offered. Periodic contact with assigned customers.

    Cons

    I would had love to continue working for Flag Star Bank, but unfortunately I was laid off.

    Advice to Management

    NA


  11. "okay"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great customers, great staff, great atmosphere

    Cons

    Job instability and outsourcing to foreign countries

    Advice to Management

    Keep the jobs where they are deserved and belong



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