Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated April 20, 2017
247 reviews

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247 Employee Reviews

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Pros
  • Several good people there, but hurt through severe silos, political playing and very large turnover (in 13 reviews)

  • Great co-workers, they are trying to turn it around and increase morale (in 6 reviews)

Cons
  • Upper management micromanages to the extreme (in 11 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 5 reviews)

More Pros and Cons

  1. "Great People, Not So Great Internal Coordination/Communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time

    Pros

    There are many good people that do a lot for their community and genuinely care for others, especially customers and coworkers.

    Cons

    Departments are like nuclear missile silos, especially the large generic departments like marketing. They either don't think to communicate and share info, or they don't want to. At times it is like 100 little companies, instead of 1. The officers club also exists like the military in the 1950's. Non-Officers don't communicate with officers outside their direct reports.

    Advice to Management

    Force your employees to share information across teams and titles. Job titles are just a function, not a symbol or culture of your status.


  2. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    Team building experiences encouraged
    Management wants ideas of ways to improve processes

    Cons

    Many changes in the last years leads to feelings of uncertainty in departments
    Low salary range for positions in comparison to market


  3. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Service Representative in Sterling Heights, MI
    Current Employee - Senior Financial Service Representative in Sterling Heights, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Flagstar Bank part-time (More than 5 years)

    Pros

    I work in the branch as a personal banker and enjoy working with my team on a daily basis. Management is great as long as you meet or exceed your goals. Work/school/life balance is great and they are really flexible.

    Cons

    Loan goals can be stressful at times. Very hard to get promoted within. A lot of ass kissing is necessary to get what you want.

    Advice to Management

    Start hiring within the company instead of outsiders.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Great employer when the Hammonds were in charge!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    No opinion of CEO

    I worked at Flagstar Bank full-time (More than 10 years)

    Pros

    Great culture when I was there.

    Cons

    Hardest job I've ever had, but most rewarding.


  6. "Pretty good company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (More than 8 years)

    Pros

    Great benefits program. Work hours are extremely family friendly. Training available to those seeking it. Encouraged to handle customer complaints on your own.

    Cons

    Flagstar has little room for advancement. Management positions are held by longtime employees. The economy has resulted in layoffs in the company.


  7. "Awesome environment and great corporate/professional environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Secondary Marketing - Lock Desk in Troy, MI
    Current Employee - Secondary Marketing - Lock Desk in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (More than a year)

    Pros

    Great environment, Culture is great and the age group has a large variance across the company.

    Cons

    None that I can think of. Possibilities are endless.


  8. Helpful (1)

    "Mostly a good tenure here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    Compensation is fair, benefits are very good, co workers are wonderful, nice cafe downstairs for breakfast lunch and snacks. Its a business casual atmosphere.

    Cons

    Management is reactive rather than proactive and when the try to be proactive it becomes alot of posturing and nothing really ever gets done effectively and gets put on the back burner. Managers take credit for your work but when there are short comings throw you under the bus to still look good in front of others

    Advice to Management

    Trim the fat. Too many managers hanging around are lame duck managers.


  9. Helpful (1)

    "Flagstar is a good company going through a lot of hard times and difficult changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Troy, MI
    Former Employee - Business Analyst in Troy, MI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flagstar believes in constant improvement and there are lots of different areas to experience if you have other interests.

    Cons

    There is a lot of red tape and inconsistent structure

    Advice to Management

    Work with the other departments rather than competing against them.


  10. "Satisfied"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You can move up quickly within the company.

    Cons

    Pretty decent place to work you just have to maintain your sales quotas.


  11. "loss mitigation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time

    Pros

    valuable mortgage industry experience from banking perspective.
    Good team work mentality
    Local/ regional bank with big bank atmosphere

    Cons

    Low pay.
    Limited advancement opportunities.
    Not a lot of perks, this may have changed recently, Tuition re-imbursement etc

    Advice to Management

    Foster a growth atmosphere. Develop skills that can be used in later career


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