Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated July 30, 2017
257 reviews

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257 Employee Reviews

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Pros
  • Really appreciate the work/life balance (in 9 reviews)

  • Several good people there, but hurt through severe silos, political playing and very large turnover (in 13 reviews)

Cons
  • Upper management micromanages to the extreme (in 12 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 5 reviews)

More Pros and Cons

  1. "Software Development Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer Intern in Troy, MI
    Former Employee - Software Developer Intern in Troy, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank (Less than a year)

    Pros

    Great community and environment, had to do no work outside of 5 pm

    Cons

    Very boring work, work was too easy and had no impact on the company or the work itself

    Advice to Management

    Let intern play a larger role in making the software


  2. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Troy, MI
    Current Employee - Manager in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay for performance, Recognition & Benefits are awesome. It can be difficult at times to reach the goals set simply due to brand recognition being low in our market but marketing is doing a great job of working to improve that and there is a lot of concentration on getting the Flagstar name out.

    Cons

    401k Match is lower than most others that I am aware of but they have increased it and are always looking to improve.

  3. "customer service (Senior Licensed Financial Specialist)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service/Teller (Senior Licensed Financial Specialist) in Atlanta, GA
    Former Employee - Customer Service/Teller (Senior Licensed Financial Specialist) in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Flagstar Bank (More than a year)

    Pros

    Independent and self directed schedule within a general office schedule. Management was open to new ideas. Lots of marketing materials available.

    Cons

    Offices were not private and customer did not feel their finances were privately heard. No existing customer base as the bank was new to Georgia. Very difficult to get business noticed.

    Advice to Management

    This company was bought out by PNC bank which also bought several other existing area banks that had established customer base.


  4. Helpful (1)

    "I love Flagstar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Administrative Assistant in Phoenix, AZ
    Current Employee - Senior Sales Administrative Assistant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank (Less than a year)

    Pros

    I absolutely love working for Flagstar. My co-workers are fantastic, helpful, and friendly. There is a real family feel in our mortgage team and I look forward to going in to the office every day.

    Cons

    My only complaint is the PTO plan is a little less than I had hoped. However, I am happy to trade that off for a great work environment.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Grand Rapids, MI
    Current Employee - Relationship Banker in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Customer focused, awesome co-workers, good health insurance

    Cons

    Slow traffic in branches...difficult to hit goals


  6. Helpful (1)

    "Highest Turn Over I've Ever Seen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Flagstar Bank full-time (More than a year)

    Pros

    Onsite childcare and cafeteria

    Cons

    The pay sucks
    Management is very lazy and shows favoritism
    You job isn't safe


  7. "Was a great place prior to investor buy out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (More than 8 years)

    Pros

    Bank backed mortgage co so you have that flexibility and security prior to buy out most of managers knew what they were doing. Pay was for sure best in industry.

    Cons

    After buy out no one listened in management. Lots of internal conflict between departments. Managers had the crows nest view point. Everything looked good from above to them buy we were dying outside on the sand of the islands. They didn't really care. Tech is also way clumsy and out of date where as it used to be best in class

  8. Helpful (1)

    "Loved it - before the company was purchased by an investor."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time

    Pros

    Very entrepreneurial energy,
    You got back in respect and income what you put into it.
    Most of the managers know what they are doing and are there to support.

    Cons

    Many of the senior managers forget what its like to be on the road and make internal decisions that are just not feasible.
    Just like any sales AE job - they ask for report after report after report and then ask you why you're not making outside sales calls to your clients. Well there are only so many hours in a day. :)


  9. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Flagstar Bank (More than 3 years)

    Pros

    Like a small bank in many ways, local to MI.

    Cons

    struggling with identity and it shows, hard to meet goals because of it.


  10. Helpful (1)

    "Good Salaries. So so place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer Analyst in Troy, MI
    Former Employee - Senior Programmer Analyst in Troy, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    I worked here for a few years as a full-time employee. The company has changed hands a few times. Heard good things after I left but over all a so so place to work.

    Cons

    I did not have a lot of growth from a career perspective. Used to work with old technologies and all open source stuff

    Advice to Management

    Please bring back the increments and issue bonuses to performers


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