Flagstar Bank Reviews | Glassdoor

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Flagstar Bank Reviews

Updated January 15, 2018
272 reviews

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272 Employee Reviews

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Pros
  • Good benefits good work life balance decent incentive plan (in 10 reviews)

  • Several good people there, but hurt through severe silos, political playing and very large turnover (in 13 reviews)

Cons
  • Lack of connection with upper management (in 16 reviews)

  • Low pay, small raises, not enough appreciation for veteran staff (in 9 reviews)

More Pros and Cons

  1. "Pretty good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (More than 8 years)

    Pros

    Great benefits program. Work hours are extremely family friendly. Training available to those seeking it. Encouraged to handle customer complaints on your own.

    Cons

    Flagstar has little room for advancement. Management positions are held by longtime employees. The economy has resulted in layoffs in the company.


  2. "Awesome environment and great corporate/professional environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Secondary Marketing - Lock Desk in Troy, MI
    Current Employee - Secondary Marketing - Lock Desk in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (More than a year)

    Pros

    Great environment, Culture is great and the age group has a large variance across the company.

    Cons

    None that I can think of. Possibilities are endless.

  3. Helpful (1)

    "Mostly a good tenure here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    Compensation is fair, benefits are very good, co workers are wonderful, nice cafe downstairs for breakfast lunch and snacks. Its a business casual atmosphere.

    Cons

    Management is reactive rather than proactive and when the try to be proactive it becomes alot of posturing and nothing really ever gets done effectively and gets put on the back burner. Managers take credit for your work but when there are short comings throw you under the bus to still look good in front of others

    Advice to Management

    Trim the fat. Too many managers hanging around are lame duck managers.


  4. Helpful (1)

    "Flagstar is a good company going through a lot of hard times and difficult changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Troy, MI
    Former Employee - Business Analyst in Troy, MI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flagstar believes in constant improvement and there are lots of different areas to experience if you have other interests.

    Cons

    There is a lot of red tape and inconsistent structure

    Advice to Management

    Work with the other departments rather than competing against them.


  5. "Satisfied"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You can move up quickly within the company.

    Cons

    Pretty decent place to work you just have to maintain your sales quotas.


  6. "loss mitigation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time

    Pros

    valuable mortgage industry experience from banking perspective.
    Good team work mentality
    Local/ regional bank with big bank atmosphere

    Cons

    Low pay.
    Limited advancement opportunities.
    Not a lot of perks, this may have changed recently, Tuition re-imbursement etc

    Advice to Management

    Foster a growth atmosphere. Develop skills that can be used in later career


  7. Helpful (1)

    "Customer Service Rep- Mortgage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (Less than a year)

    Pros

    Very nice classes, people willing to help each other. Made lots of friends from people I started with as well as people that have been there for years. You continually grow.

    Cons

    Can't think of too many. Maybe food choices at the cafeteria?

    Advice to Management

    Learn to take each individual into consideration and if you see a talent let the person know, as well as if you see someone struggling with something try to assist them and let them know the resources available so that an employee can feel like FSB wants to keep them as a valuable asset.

  8. "Working in the Flagstar Community...!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People
    Facilities
    Benefits
    Communication
    Training
    I have entered several pros.
    Good community
    Good people
    Fun environment
    Tight knit family

    Cons

    Financial downturn
    Turnover
    Tough industry
    New management
    Employees working a lot


  9. "Changing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time

    Pros

    Flagstar is a great company, allowing career growth within a variety of divisions. The employees are wonderful and hard working. The company is progressing.

    Cons

    There have been a lot of changes in top management, especially over he last 4-5 years. This has brought new top talent into Flagstar, but has created an unsure environment.

    Advice to Management

    Keep progressing. I still recommend Flagstar to potential employees.


  10. Helpful (2)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager
    Former Employee - Assistant Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    Great Company to work for. Lots of potential to grow and advancement within the company. Competitive pay with other financial institutions and opportunity for incentive pay (if you work hard for it)

    Cons

    Middle management tend to micro manage you a lot and don't empower you to lead the way you see best. its their way or the highway.

    Advice to Management

    Lead by example


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