Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated May 26, 2017
253 reviews

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253 Employee Reviews

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Pros
  • Really appreciate the work/life balance (in 9 reviews)

  • Several good people there, but hurt through severe silos, political playing and very large turnover (in 13 reviews)

Cons
  • Upper management micromanages to the extreme (in 11 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 5 reviews)

More Pros and Cons

  1. "Satisfied"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You can move up quickly within the company.

    Cons

    Pretty decent place to work you just have to maintain your sales quotas.


  2. "loss mitigation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time

    Pros

    valuable mortgage industry experience from banking perspective.
    Good team work mentality
    Local/ regional bank with big bank atmosphere

    Cons

    Low pay.
    Limited advancement opportunities.
    Not a lot of perks, this may have changed recently, Tuition re-imbursement etc

    Advice to Management

    Foster a growth atmosphere. Develop skills that can be used in later career


  3. Helpful (1)

    "Customer Service Rep- Mortgage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (Less than a year)

    Pros

    Very nice classes, people willing to help each other. Made lots of friends from people I started with as well as people that have been there for years. You continually grow.

    Cons

    Can't think of too many. Maybe food choices at the cafeteria?

    Advice to Management

    Learn to take each individual into consideration and if you see a talent let the person know, as well as if you see someone struggling with something try to assist them and let them know the resources available so that an employee can feel like FSB wants to keep them as a valuable asset.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Working in the Flagstar Community...!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People
    Facilities
    Benefits
    Communication
    Training
    I have entered several pros.
    Good community
    Good people
    Fun environment
    Tight knit family

    Cons

    Financial downturn
    Turnover
    Tough industry
    New management
    Employees working a lot


  6. "Changing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time

    Pros

    Flagstar is a great company, allowing career growth within a variety of divisions. The employees are wonderful and hard working. The company is progressing.

    Cons

    There have been a lot of changes in top management, especially over he last 4-5 years. This has brought new top talent into Flagstar, but has created an unsure environment.

    Advice to Management

    Keep progressing. I still recommend Flagstar to potential employees.


  7. Helpful (2)

    "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager
    Former Employee - Assistant Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    Great Company to work for. Lots of potential to grow and advancement within the company. Competitive pay with other financial institutions and opportunity for incentive pay (if you work hard for it)

    Cons

    Middle management tend to micro manage you a lot and don't empower you to lead the way you see best. its their way or the highway.

    Advice to Management

    Lead by example


  8. "Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Marietta, GA
    Former Employee - Customer Service Representative in Marietta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits were nice and I actually had a super nice manager. (my time there was actually over in 2007 but that choice wasn't given) Anyway, a CSR here was also a teller, and given responsibility for many things besides opening accounts. I liked having all of that responsibility! When I became a float teller my pay went up $1 per hour. Best bank job I have ever had.

    Cons

    When I started working there the bank and my branch were brand new in Georgia, and they kinda tossed me into the job and I learned most on my own. Oh and working on Sundays (DEAD!!) sucked. I would imagine they have worked out the kinks within the 8 years I have been gone.


  9. "Trending upward"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flagstar Bank full-time (More than 3 years)

    Pros

    Starting to focus on implementing strategies and processes that have a long-term outlook. Diversifying revenue streams, which is improving profitability. Beginning to spread the rewards to employees.

    Cons

    Need to update systems. Communication between business units could improve.

    Advice to Management

    Need to improve management and HR transparency with employees. Continue to develop talent.


  10. "IT Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Flagstar Bank full-time

    Pros

    Really starting to recognize employees

    Cons

    Can't think of anything off hand


  11. "okay"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great customers, great staff, great atmosphere

    Cons

    Job instability and outsourcing to foreign countries

    Advice to Management

    Keep the jobs where they are deserved and belong


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