Flagstar Bank Reviews | Glassdoor

Flagstar Bank Reviews

Updated July 30, 2017
257 reviews

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257 Employee Reviews

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Pros
  • Really appreciate the work/life balance (in 9 reviews)

  • Several good people there, but hurt through severe silos, political playing and very large turnover (in 13 reviews)

Cons
  • Upper management micromanages to the extreme (in 12 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 5 reviews)

More Pros and Cons

  1. "Great C-Suite Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Legal
    Former Employee - Vice President Legal
    Positive Outlook
    Approves of CEO

    Pros

    Forward thinking CEO and COO. CRO is also pretty good.

    Cons

    Management in department is disorganized, inconsistent and lacks knowledge.


  2. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Invoice Management Supervisor in Troy, MI
    Former Employee - Invoice Management Supervisor in Troy, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flagstar Bank full-time (More than 5 years)

    Pros

    Great hardworking people, decent benefits and PTO

    Cons

    Many people vying for the moving up the ladder positions so it can tend to get cut throat. Salary increases tend to be very small. HR tends to err more on the belief side of the employees not Management which can make you very afraid to stand your ground

  3. Helpful (2)

    "You will never advance unless your "friends " with management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Closer in Troy, MI
    Former Employee - Mortgage Closer in Troy, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Flagstar Bank full-time (More than 10 years)

    Pros

    Benefits package and Paid time off

    Cons

    No room for advancement. Managers are in a clique and take more smoke breaks than actually work.

    Advice to Management

    No matter what advice you give, they won't listen


  4. Helpful (1)

    "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Banker
    Former Employee - Mortgage Banker
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Consistent work. Kept busy most times

    Cons

    Very poorly run by management across the board.


  5. "Financial Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative in Suwanee, GA
    Former Employee - Financial Service Representative in Suwanee, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Flagstar Bank (More than a year)

    Pros

    Analyzes customer relationships relative to their financial needs, recommends products/services and sell solutions that will meet those needs, provide clear understanding of all technical aspects and benefits of products/services offered. Periodic contact with assigned customers.

    Cons

    I would had love to continue working for Flag Star Bank, but unfortunately I was laid off.

    Advice to Management

    NA


  6. "okay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great customers, great staff, great atmosphere

    Cons

    Job instability and outsourcing to foreign countries

    Advice to Management

    Keep the jobs where they are deserved and belong


  7. "Good entry level not career minded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Detroit, MI
    Current Employee - Assistant Manager in Detroit, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Flagstar Bank (More than 5 years)

    Pros

    Good starter out of college or with no degree, very flexible.

    Cons

    Performance can be noticed but compensation just not there

    Advice to Management

    Reward those who are valuable and insure your success

  8. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Flagstar Bank full-time

    Pros

    Great coworkers and working atmosphere.

    Cons

    Mortgage processing could have been swifter at times.


  9. "Don't waste your time applying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Flagstar Bank full-time (More than 8 years)

    Pros

    "Original Senior Management" cared about their employees. Great place to work when they were around. When the private equity firm (MP) came in, everything changed, cut throat, and only cares about bottom line. Long time employees were/are no longer an asset unless you sell your soul to the devil. Constant turn over of senior management and a lot of lip service. Fake managers/senior management. HR department sucks, they have been brainwashed by CEO/Sr. Mngmt.

    Cons

    Decent Work/Family balance. Good benefits and vacation time.


  10. "Final Document Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Final Document Associate in Detroit, MI
    Former Employee - Final Document Associate in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flagstar Bank (Less than a year)

    Pros

    Being able to help clients understand how their mortgage works on they behave.

    Cons

    Data base needed more updating.

    Advice to Management

    More on hand with employees


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