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Fleet One Reviews

16 reviews

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3.1
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George Hogan
3 Ratings

16 Employee Reviews

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  1. "Client Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fleet One (More than a year)

    Pros

    Good company to work. Loved my associates and the cooperation we shared.

    Cons

    Two offices Nashville and So. Portland Maine caused some problems with communication. They are sure to sure to worked out in time.

    Advice to Management

    Keep up the good work.


  2. Helpful (1)

    "Change in company culture, losing sight of important goals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great benefits. Women in leadership roles.

    Cons

    Company culture and morale have taken significant hits in recent years, and there seems to be a complacent attitude towards remedying that. The eyes of management are strictly on Wall Street. The products which the company is delivering are short sighted and do not benefit the customer. Projects are date driven. No customer involvement or care given to the tools needed not only to serve the customer, but to catch up to the competition in the marketplace.

    Advice to Management

    Remember when we used to be great at serving our customers? Let's try listening to what they have to say, and get back to that. Don't assume you know what your customer wants without engaging them.


  3. "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Humboldt, TN
    Former Employee - Anonymous Employee in Humboldt, TN

    I worked at Fleet One (Less than a year)

    Pros

    hours are perfect, pay is good

    Cons

    rude people especially management, terrible training


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Contact Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Center Customer Service Representative in Nashville, TN
    Current Employee - Contact Center Customer Service Representative in Nashville, TN
    Recommends
    Positive Outlook

    Pros

    The people you work with work together like a family. You see a lot of new faces now that FleetOne has been merging with WEX ( Wright Express)

    Cons

    It's extremely difficult to grow outside of the contact center. They offer many opportunities for Over Time due to lack of staff.. but contact center employees aren't encouraged to grow and expand outside of the call center

    Advice to Management

    Employees are more then a number for your stat charts. Hire additional reps to help handle the call volume.


  6. Helpful (1)

    "Accounting Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Associate in Antioch, TN
    Current Employee - Accounting Associate in Antioch, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Fleet One full-time (More than 5 years)

    Pros

    Great environment
    Nice hours
    Good Benefits
    Great coworkers

    Cons

    Lack of recognition
    Little room for advancement
    Need better training


  7. "Good to have a direction now!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Antioch, TN
    Current Employee - Operations in Antioch, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fleet One full-time (More than 3 years)

    Pros

    Since WEX acquired Fleet One they have moved slowly to understand the business before making impactful decisions. Sales seems to be humming, looking at a new sales stretch goal.

    Corporate is starting to share long term vision for Fleet One and Nashville location (WEX South).

    There has been a huge effort by GM and VP to knock down walls between departments. When the managers don't embrace the efforts, they go right to the "worker bees"... This is being noticed by the entire team and is changing the way we do things and it is great!

    Cons

    I know doing it the right way takes time but I'd like to see us start moving to see if the direction is right or wrong, rather than researching and debating it.

    Advice to Management

    Continue to be daring and innovative! The All Roads card is brilliant! Don't let it die on the vine!


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Nashville, TN
    Former Employee - Sales Associate in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fleet One full-time (More than 3 years)

    Pros

    people are like family, very helpful, outgoing and encouraging. The best by far! Benefits were decent, ongoing training and accessible support. Department management was usually available and good to go to for questions or direction.

    Cons

    management what else. With the take over of WEX the internal policies are shaky and at times confused among themselves. Too many chiefs, too many changes too soon. Lots of the top tier sales people are no longer there due to crazy change in commission. Hopefully that is better now.


  9. "Great People to work with and good environment to grow B2B sales experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Antioch, TN
    Current Employee - Sales Associate in Antioch, TN
    Recommends
    Positive Outlook

    I have been working at Fleet One full-time (More than a year)

    Pros

    Benefits and Compensation, nice people to work with and for!

    Cons

    Company is trying to grow so fast that it's having trouble keeping up with customer's demands in the OTR segment of the business. Communication from upper management is very "Top, Down" approach, rarley asking employees what we as a company could change to be a better organization- rather they make changes hastily without thinking about the effects or communicating the changes to everyone who needs to know.

    Advice to Management

    My advice under Cons says it all.


  10. "Overall Positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Nashville, TN
    Current Employee - Account Executive in Nashville, TN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Fleet One full-time (More than a year)

    Pros

    Management is very flexible with daily tasks. You are given the opportunity to run your territory, and manage your daily workflow.

    Cons

    Very little opportunity to grow within the company and advance your career.

    Advice to Management

    Provide a career path for employees to work towards. Help set realistic goals that can be achieved and a method that a salesperson can apply to achieve that.


  11. "Management does not recognize a valuable employee when they see one."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Terminal Support in Nashville, TN
    Former Employee - Terminal Support in Nashville, TN
    Doesn't Recommend

    Pros

    Had good insurance, flexible time off, co-workers were ok. open communication from upper management

    Cons

    New opportunities are virtually non existent ever for those with graduate degrees. Employees do not feel appreciated.

    Advice to Management

    wake up!



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