FleishmanHillard Reviews | Glassdoor

FleishmanHillard Reviews

Updated May 15, 2017
352 reviews

Filter

Filter

Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
FleishmanHillard President and CEO John Saunders
John Saunders
38 Ratings

352 Employee Reviews

Sort: Popular Rating Date

Pros
  • Get to work with big-name clients in both the private and public sector (in 12 reviews)

  • Great people, working environment and an amazing place to grow (in 22 reviews)

Cons
  • Like most agencies, it can be easy for work/life balance to get lopsided (in 39 reviews)

  • long hours but that's standard in PR (in 35 reviews)

More Pros and Cons

  1. Featured Review

    "Fantastic culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in Dallas, TX
    Current Employee - Account Supervisor in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at FleishmanHillard full-time (More than a year)

    Pros

    encouraging culture. creative and independent thinkers thrive. great clients to work with as well.

    Cons

    pay is competitive, but not amazing. would appreciate a raise when work load is significantly increased.


  2. "Best in Business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Chicago, IL
    Current Employee - Vice President in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FleishmanHillard (More than 5 years)

    Pros

    Some of the best people in the business

    Cons

    Like most agencies, it can be easy for work/life balance to get lopsided. Much depends on the demands of clients.


  3. Helpful (4)

    "The worst experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FleishmanHillard full-time

    Pros

    The younger staff is fantastic and eager to learn.

    Cons

    The senior management team is the worst I have ever experienced. They repeatedly stated that they are smarter than any of their clients and would gossip about and make fun of every other person in the office, including the junior staff. Colleagues were often pitted against each other. I don't mind working long hours, but working in an environment where the senior management team acts like "mean girls" is just not healthy. Not only would I not recommend them to a friend looking for a job, I wouldn't hire them as my agency or recommend them to my friends looking for an agency. There are MUCH better agencies out there.

    Advice to Management

    Treating people with respect goes a long way in establishing a good culture. Try putting someone with broad experience in charge - not someone who has only ever worked for FH. Stop saying you are smarter than your clients - your best employees will see right through that, leave the agency and then never hire you on. It's just a bad business practice.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Start for DC Communications"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FleishmanHillard full-time (More than a year)

    Pros

    -Top Management and exciting clients to work on
    -Opportunities to experience work in different departments

    Cons

    -The company is constantly in flux and departments frequently grow larger and smaller (meaning projects can vary in size and intrigue)
    -A lot of low level work (clips, press lists, etc.)

    Advice to Management

    -Give more individual attention


  6. Helpful (4)

    "SVP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in Washington, DC
    Former Employee - Senior Vice President in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FleishmanHillard full-time (More than 8 years)

    Pros

    Commitment to high quality client work, integrity in business practices, respectful work environment. Strong public affairs, corporate and health care practices. Collaboration between offices and practices strong.

    Cons

    Not always on the leading edge of creative work, digital and paid integration not setting the industry standards. Recent turnover of senior leaders is concerning.

    Advice to Management

    Not always on the leading edge of creative work, digital and paid integration not setting the industry standards. Recent turnover of senior leaders is concerning. Investing in next generation leaders will be important


  7. Helpful (2)

    "In transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FleishmanHillard full-time (More than 3 years)

    Pros

    Lots of emphasis on building a culture
    Great management at GM level
    Strong momentum
    Recently introduced attractive overtime and vacation policies

    Cons

    Lots of change
    Senior management heavy
    Long promotion/raise cycle
    Not enough middle management

    Advice to Management

    Consider a shorter promotion/raise cycle for mid-junior level employees. Currently, there is one opportunity for promotions and raises a year. Missing a raise because of poor business performance at a group level, (a result of senior management) can put FH mid-junior level employees at a large disadvantage in comparison to PR pros at other agencies.


  8. Helpful (10)

    "Great place to start, but not a great place to stay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FleishmanHillard full-time

    Pros

    - Get to work with big-name clients in both the private and public sector
    - No one is micro-managed
    - Nice office space, good location
    - Get to work with people all over the world

    Cons

    - Upper management treats junior level employees like administrative assistants
    - Middle level employees are completely overworked, and most of senior management is inept
    - Massive amounts of people being fired and quitting in the past 6 months
    - Senior leadership only cares about the Public Affairs practice and turns a blind eye to everyone else
    - Terrible company culture and no incentives for employees to do well or enjoy their jobs
    - Promotions and bonuses are completely mismanaged
    - Terrible inter-company communication

    Advice to Management

    - Do your own printing, pick up your own lunch, schedule your own meetings, save your own documents - it's insulting to be asked to do something that you could easily do yourself
    - Stop treating junior level staff like your personal assistants - it prevents them from growing professionally, and they will all leave


  9. Helpful (1)

    "Formerly great firm struggling to evolve"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in Saint Louis, MO
    Current Employee - Account Supervisor in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FleishmanHillard full-time (More than 5 years)

    Pros

    Solid opportunity to learn and grow within the industry. In a smaller market like St. Louis, FH is definitely the best PR agency to work for. Talented leaders (also big egos) and good system in place for annual reviews.

    Cons

    Some lack of fresh thinking, tends to revert to the same strategies & tactics rather than pitching out-of-the-box ideas. Top-heavy structure makes it hard to adapt to anything quickly (partially due to its holding company). The agency is struggling with its identity & high turnover.. especially at the junior & mid-level. Stiff, non-transparent corporate culture hurts morale.

    Advice to Management

    Agency is in need of a refresh from the top down. Retention of top talent will always be an issue with a top-heavy organization that pays far below market value.


  10. Helpful (2)

    "Great for the Right Person"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Supervisor in Saint Louis, MO
    Former Employee - Account Supervisor in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FleishmanHillard full-time (More than 3 years)

    Pros

    For the right person, FH St. Louis can be a great opportunity, but, it's not for everyone.

    -Opportunity to work on or lead pieces of Fortune 500 and large private clients regardless of level
    -Strong mentorship culture, paired with some brilliant minds, can make it a nurturing and collegial place for junior staff to develop (note, there is limited formal training opportunity)
    -Staff can proactively seek out new opportunities and areas for growth thanks to the robust specialities available at HQ (although staff aren't always recognized/rewarded for doing so)
    -Promotions and salary increases are given out with some regularity/predictability each year
    -Strong global network of expertise; there are plenty of people who are "go to's" for specialities like crisis, executive-level media relations, CSR, food/bev, etc.

    Cons

    -Culture in the headquarters office (St. Louis) is very corporate and rigid most of the time; not a creative or fun vibe on the PR floors. This leads to many young professionals heading to more "fun" agencies in St. Louis or other nearby metros.
    -Work/life balance is difficult to achieve in many practice groups, and workloads can disproportionately skew above 50+ hrs/week
    -Transparency is limited when it comes to how the firm is doing, leadership/process changes, hires/fires, and compensation/promotions
    -Leadership is decentralized to practice groups (consumer, corporate, public affairs, etc.), meaning each group has an inconsistent management style and opportunities for advancement
    -The longer you stay, the less likely your compensation is to match market value
    -Focus on profit centers can limit collaboration and silo some teams and individuals

    Advice to Management

    FH St. Louis is the leading agency in St. Louis; but, unfortunately, that's equivalent to being the best minor league baseball team. Aim to match the big leagues in Chicago, San Francisco and NY - the cities that snipe your talent. Strive to instill a more open culture where creative, bold ideas are encouraged and those who go the extra mile are rewarded. Try to match at least part of a person's workload with their passion, an area of expertise, or an area they wish to growth in (i.e. look to build account teams based on people's POVs, not just their availability and rate). That could result in lower attrition and higher engagement.


  11. Helpful (3)

    "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Saint Louis, MO
    Former Employee - Vice President in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at FleishmanHillard full-time (More than a year)

    Pros

    Snacks on Thursdays. Parking in the building instead of offsite. Ping pong table. The handful of creative folks that remain.

    Cons

    Profit centers. Having to compete with other departments for work, being treated like a vendor by your colleagues. Creative department is not valued, or brought to the table when they should be. Not being included in projects because of your billable rate-because that rate is based on your title. Not willing to work efficiently. Lack of basic systems and processes-about 10 years behind. Thursday staff meetings are a colossal waste of time

    Advice to Management

    Open your eyes and and pay attention to the lost opportunities because you are unwilling to think outside the box and accept that there are different ideas.


Showing 352 of 437 reviews
Reset Filters