FleishmanHillard Reviews | Glassdoor

FleishmanHillard Reviews

Updated July 14, 2017
363 reviews

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363 Employee Reviews

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Pros
  • Skills learned were valuable and met/worked with some great people (in 24 reviews)

  • Get to work with big-name clients in both the private and public sector (in 12 reviews)

Cons
  • Work life balance can be a challenge if you don't manage it well (in 42 reviews)

  • long hours but that's standard in PR (in 37 reviews)

More Pros and Cons

  1. Helpful (4)

    "SVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in Washington, DC
    Former Employee - Senior Vice President in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FleishmanHillard full-time (More than 8 years)

    Pros

    Commitment to high quality client work, integrity in business practices, respectful work environment. Strong public affairs, corporate and health care practices. Collaboration between offices and practices strong.

    Cons

    Not always on the leading edge of creative work, digital and paid integration not setting the industry standards. Recent turnover of senior leaders is concerning.

    Advice to Management

    Not always on the leading edge of creative work, digital and paid integration not setting the industry standards. Recent turnover of senior leaders is concerning. Investing in next generation leaders will be important


  2. Helpful (2)

    "In transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FleishmanHillard full-time (More than 3 years)

    Pros

    Lots of emphasis on building a culture
    Great management at GM level
    Strong momentum
    Recently introduced attractive overtime and vacation policies

    Cons

    Lots of change
    Senior management heavy
    Long promotion/raise cycle
    Not enough middle management

    Advice to Management

    Consider a shorter promotion/raise cycle for mid-junior level employees. Currently, there is one opportunity for promotions and raises a year. Missing a raise because of poor business performance at a group level, (a result of senior management) can put FH mid-junior level employees at a large disadvantage in comparison to PR pros at other agencies.

  3. Helpful (11)

    "Great place to start, but not a great place to stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FleishmanHillard full-time

    Pros

    - Get to work with big-name clients in both the private and public sector
    - No one is micro-managed
    - Nice office space, good location
    - Get to work with people all over the world

    Cons

    - Upper management treats junior level employees like administrative assistants
    - Middle level employees are completely overworked, and most of senior management is inept
    - Massive amounts of people being fired and quitting in the past 6 months
    - Senior leadership only cares about the Public Affairs practice and turns a blind eye to everyone else
    - Terrible company culture and no incentives for employees to do well or enjoy their jobs
    - Promotions and bonuses are completely mismanaged
    - Terrible inter-company communication

    Advice to Management

    - Do your own printing, pick up your own lunch, schedule your own meetings, save your own documents - it's insulting to be asked to do something that you could easily do yourself
    - Stop treating junior level staff like your personal assistants - it prevents them from growing professionally, and they will all leave


  4. Helpful (1)

    "Formerly great firm struggling to evolve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in Saint Louis, MO
    Current Employee - Account Supervisor in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FleishmanHillard full-time (More than 5 years)

    Pros

    Solid opportunity to learn and grow within the industry. In a smaller market like St. Louis, FH is definitely the best PR agency to work for. Talented leaders (also big egos) and good system in place for annual reviews.

    Cons

    Some lack of fresh thinking, tends to revert to the same strategies & tactics rather than pitching out-of-the-box ideas. Top-heavy structure makes it hard to adapt to anything quickly (partially due to its holding company). The agency is struggling with its identity & high turnover.. especially at the junior & mid-level. Stiff, non-transparent corporate culture hurts morale.

    Advice to Management

    Agency is in need of a refresh from the top down. Retention of top talent will always be an issue with a top-heavy organization that pays far below market value.


  5. Helpful (2)

    "Great for the Right Person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Supervisor in Saint Louis, MO
    Former Employee - Account Supervisor in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FleishmanHillard full-time (More than 3 years)

    Pros

    For the right person, FH St. Louis can be a great opportunity, but, it's not for everyone.

    -Opportunity to work on or lead pieces of Fortune 500 and large private clients regardless of level
    -Strong mentorship culture, paired with some brilliant minds, can make it a nurturing and collegial place for junior staff to develop (note, there is limited formal training opportunity)
    -Staff can proactively seek out new opportunities and areas for growth thanks to the robust specialities available at HQ (although staff aren't always recognized/rewarded for doing so)
    -Promotions and salary increases are given out with some regularity/predictability each year
    -Strong global network of expertise; there are plenty of people who are "go to's" for specialities like crisis, executive-level media relations, CSR, food/bev, etc.

    Cons

    -Culture in the headquarters office (St. Louis) is very corporate and rigid most of the time; not a creative or fun vibe on the PR floors. This leads to many young professionals heading to more "fun" agencies in St. Louis or other nearby metros.
    -Work/life balance is difficult to achieve in many practice groups, and workloads can disproportionately skew above 50+ hrs/week
    -Transparency is limited when it comes to how the firm is doing, leadership/process changes, hires/fires, and compensation/promotions
    -Leadership is decentralized to practice groups (consumer, corporate, public affairs, etc.), meaning each group has an inconsistent management style and opportunities for advancement
    -The longer you stay, the less likely your compensation is to match market value
    -Focus on profit centers can limit collaboration and silo some teams and individuals

    Advice to Management

    FH St. Louis is the leading agency in St. Louis; but, unfortunately, that's equivalent to being the best minor league baseball team. Aim to match the big leagues in Chicago, San Francisco and NY - the cities that snipe your talent. Strive to instill a more open culture where creative, bold ideas are encouraged and those who go the extra mile are rewarded. Try to match at least part of a person's workload with their passion, an area of expertise, or an area they wish to growth in (i.e. look to build account teams based on people's POVs, not just their availability and rate). That could result in lower attrition and higher engagement.


  6. Helpful (4)

    "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Saint Louis, MO
    Former Employee - Vice President in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at FleishmanHillard full-time (More than a year)

    Pros

    Snacks on Thursdays. Parking in the building instead of offsite. Ping pong table. The handful of creative folks that remain.

    Cons

    Profit centers. Having to compete with other departments for work, being treated like a vendor by your colleagues. Creative department is not valued, or brought to the table when they should be. Not being included in projects because of your billable rate-because that rate is based on your title. Not willing to work efficiently. Lack of basic systems and processes-about 10 years behind. Thursday staff meetings are a colossal waste of time

    Advice to Management

    Open your eyes and and pay attention to the lost opportunities because you are unwilling to think outside the box and accept that there are different ideas.


  7. Helpful (1)

    "Can be a good career move for the right person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Professional in Saint Louis, MO
    Former Employee - Marketing Professional in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook

    I worked at FleishmanHillard full-time (More than 8 years)

    Pros

    Promote people quickly
    Opportunities to collaborate frequently
    Opportunity to work on a variety of projects and variety of clients

    Cons

    Overwork employees
    Compensation doesn't match workload
    Poor work/life balance. It's all about the hours/billable hours you put in
    Double standard on treatment of employees based on title

    Advice to Management

    Treat all employees fairly

  8. "A great place to learn, but very corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FleishmanHillard full-time (More than a year)

    Pros

    Smart, talented coworkers and big-name clients

    Cons

    Very corporate (which works for some, but not for me); located on 42nd street (in the middle of everything)


  9. "Still lot of changes to come"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Positive Outlook
    Approves of CEO

    I have been working at FleishmanHillard full-time (More than a year)

    Pros

    New CEO and leadership are making a lot of efforts to improve overall company culture and business goals

    Cons

    Groups and managers lack structure and organization. Junior people are often overlooked and not given opportunities for growth. Junior people are also overworked and under compensated.

    Advice to Management

    Hire people who are actually creative and not just workhorses


  10. "Churn & Burn: Ditto to the review from November 6, 2015"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    - Learned a ton
    - Got to work on variety of projects/clients
    - Strict rules really do build self discipline
    - High expectations make you better your work
    - Constructive feedback provided by others
    - Great office location
    - Free parking
    - Sometimes you get free lunch
    - Office manager is super nice

    Cons

    - High stress
    - No life work balance (prepare to work through lunch and not count your hours if you're an intern)
    - TERRIBLE EMPLOYEE RENTENTION RATE
    - Awful company culture. People are stuck up, cold and selfish. No one talks and they will not include you if you are not in the "inner circle"
    - People are very judgmental and unless you fit in with their perfect "FH mold" you will be quickly outcasted - basically you have to forget work / life balance and just work (some people schedule meetings on Sundays)
    - Unrealistic expectations
    - INTERNS - You are expected to work 8.5-10 hours… day and are only allowed to clock in for 7.5 (this applies to interns only, they say not to go overtime but you will and they will not compensate you for it)
    - THEY DO NOT WRITE RECOMMENDATIONS
    - Cold work environment- no one laughs (maybe Friday afternoons)
    - They only hire internally, so unless you intern and "pay your dues" you are most likely not going to get hired even if you've worked there for a while
    - Office is very cliquey
    - Must report every move
    - Be prepared to witness actual yelling (upper mgmt. mostly)
    - Employees and upper management complain about clients and others behind their backs

    Advice to Management

    Excellence is key but working at FH does not have to be that serious. The status of FH is not more important than your employees - don't be fake, maybe try to make an environment that is sustainable and enjoyable to be apart of. Don't question your employee's every move and motive - maybe show them you trust them and they will surprise you. Be more transparent about intentions and promotions (upper management unprofessional regarding this). Follow through with promises (discussions about promotion). Humans are not perfect and will mess up - so its not the end of the world if your employees do. Summary: Churn and burn.


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