Fletcher Jones Reviews | Glassdoor

Fletcher Jones Reviews

Updated October 17, 2016
11 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Fletcher Jones, III
1 Rating

11 Employee Reviews

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  1. "Family Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lowest turnover rate in the industry, caring managers and employees, cutting edge technology

    Cons

    No cons, you get what you put in

    Advice to Management

    Continue what you're doing by listening to employees suggestions and challenges.


  2. "Business Development Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Irvine, CA
    Former Employee - Business Development Representative in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fletcher Jones (Less than a year)

    Pros

    Great support from coworkers and manager. Always there to answer any questions and help you when it comes to anything difficult.

    Cons

    Put under pressure most of the time. Must be able to handle a lot of communication between dealership to dealership and most of the time the people to speak with that work in the other Fletcher Jones dealerships aren't the easiest to talk with.

    Advice to Management

    Spend more one on one time with employees and listen to what some of their daily challenges are.


  3. Helpful (2)

    "Dead end without even a beginning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None that I can see
    Extra words for the 20 word minimum. Still no pros

    Cons

    Low pay
    No job advancement
    Inept hiring staff can't describe any advantage to working here
    Horrible benefits
    Want expert workers for high school wages

    Advice to Management

    Pay people
    Create career paths for employees
    Your company is pathetic


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  5. "Expecting Luxury? Adjust your Expectations."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Leasing Consultant in Ontario, CA
    Former Employee - Sales and Leasing Consultant in Ontario, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Fletcher Jones (Less than a year)

    Pros

    Great, world class product.
    Beautiful Autohaus showroom environment for employees and guests.
    Hard working, ethical employees overall.
    Some very loyal, passionate, respectful customers.

    Cons

    Management is always changing and lack focus in how to run a luxury dealership profitably.
    Product is more expensive than leading competitors.
    Geographic area and dealer location are not conducive to selling luxury cars valued at over $45,000.
    For the entire sales, service, and parts staff the store just does not pay more than $15 an hour for 90% of the employees.

    Advice to Management

    Value quality over quantity. Do not set employees up for failure. Make sure more employees from top to bottom can afford to put bread on their table. Maintain a level of rapport not just with customers but with employees. Have sales managers with some prior management experience on their belt. Learn from local competitors on how to run a luxury dealership profitably.


  6. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fletcher Jones full-time

    Pros

    Have been with the company for over 4 years. Started out as a reception and got promoted. Lots of room to grow. Management is great. Coworkers are easy to get along with.

    Cons

    Sometimes you have a bad month but that's sales.


  7. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Las Vegas, NV
    Current Employee - Administrative Assistant in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fletcher Jones full-time

    Pros

    Great people, great management, flexible work hours, feeling like part of the "family," ability to make your job what you want it to be.

    Cons

    One year waiting period for PTO, small PTO bank.

    Advice to Management

    Keep up the good work. I appreciate that you truly listen to what your employees have to say and I know that you are working hard to take care of issues that have been raised. To me, it is clear how much you care for your guests and staff and I feel lucky to work here. This is truly one of the best jobs I've had!


  8. Helpful (4)

    "Empty Promises and Unrealistic earning potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Newport Beach, CA
    Current Employee - Business Development in Newport Beach, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent Pay and brainless work.

    Cons

    Shuttle to work everyday and literally everything else about working here. You will be working for morons. This company has transitioned into a corporation. The "family owned dealership" nonsense they pitch you is bogus. They don't reward performance. All they care about is keeping you in your position to make them money. No room for advancement and the benefits are a joke!


  9. Helpful (1)

    "Poorly trained management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Monday through Friday, not required to work weekends.

    Cons

    Micromanaged, no job freedom, no flexibility, no room for raises, job growth is few and far between. They question every detail you do. There is no open communication.

    Advice to Management

    Be more flexible and honest. Work with your employees. Treat employees the way you advocate to treat customers. If the GEA position was salary it would boost morale.


  10. "Over worked and under payed .The long hours take a toll on your psyche. The position is very easy to get burnt out."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in Las Vegas, NV
    Former Employee - SERVICE ADVISOR in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook

    I worked at Fletcher Jones full-time (More than 5 years)

    Pros

    Toyota products are among the best

    Cons

    Changed pay plan 4 times and each time lower then before

    Advice to Management

    When the economy got a little better change the pay plan for the better


  11. Helpful (1)

    "Always a fight."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Master VW Tech in Chicago, IL
    Former Employee - Master VW Tech in Chicago, IL
    Disapproves of CEO

    Pros

    Location, location, location. Close to the lake, from what I've heard better than City VW to work at.
    If you are worth the money they will pay you well.
    Mostly great people, very diverse.

    Cons

    You will not get a raise without a fight.
    Home of the "That's why tool boxes have wheels" managment philosophy.
    If you were to walk through and ask anyone there, they would tell you to stay away.
    401k contributions cut, from what I've heard no raises in 2 years.
    Management puts short term gains ahead of building a loyal customer base.

    Advice to Management

    Pay attention to employee concerns, genuinely. Hold employees accountable for their actions and performance. Maintain SOME level of integrity and honesty in your shop. It's extremely dfficult for an honest tech to maintain both his honesty and his sanity workinhg next to a scammer.



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