Flight Centre Travel Group Reviews
Updated Jan 24, 2023
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Part-time
- Contract
- Internship
- Full-time
- Freelance
- Worldwide
- United States - All Cities
- - California
- - Los Angeles, CA Area
- - Los Angeles, CA
- - Newport Beach, CA
- - Aliso Viejo, CA
- - San Diego, CA Area
- - San Diego, CA
- - Riverside, CA Area
- - Ontario, CA
- - New Jersey
- - New York City, NY Area
- - Ramsey, NJ
- - New York, NY
- - Montvale, NJ
- - Jersey City, NJ
- - Newark, NJ
- - Clifton, NJ
- - New Brunswick, NJ
- - Illinois
- - Chicago, IL Area
- - Chicago, IL
- - New York State
- - Texas
- - Austin, TX Area
- - Cedar Park, TX
- - Dallas-Fort Worth, TX Area
- - Irving, TX
- - Massachusetts
- - Boston, MA Area
- - Boston, MA
- - Marlborough, MA
- - Florida
- - Washington State
- - Seattle, WA Area
- - Seattle, WA
- - District of Columbia
- - Washington, DC Area
- - Washington, DC
- - South Dakota
- - Rapid City, SD Area
- - Rapid City, SD
- - Colorado
- - Denver, CO Area
- - Denver, CO
- Kenya - All Cities
- - Nairobi
- - Nairobi, Kenya Area
- - Nairobi
- United Kingdom - All Cities
- - England
- - London, United Kingdom Area
- - London, England
- - New Malden, England
- - Southwark, England
- - Croydon, England
- - Kingston upon Thames, England
- - Earls Court, England
- - Cambridge, United Kingdom Area
- - Cambridge, England
- - Chelmsford, United Kingdom Area
- - Romford, England
- - Hemel Hempstead, United Kingdom Area
- - Hemel Hempstead, England
- - Saint Albans, England
- - Watford, England
- - Gloucester, United Kingdom Area
- - Gloucester, England
- - Worcester, England
- - Birmingham, United Kingdom Area
- - Birmingham, England
- - Manchester, United Kingdom Area
- - Manchester, England
- - Newcastle upon Tyne, United Kingdom Area
- - Newcastle upon Tyne, England
- - Guildford, United Kingdom Area
- - Woking, England
- - Bristol, United Kingdom Area
- - Bristol, England
- - Oxford, United Kingdom Area
- - Oxford, England
- - Brighton, United Kingdom Area
- - Brighton, England
- - Reading, United Kingdom Area
- - Reading, England
- - Bolton, United Kingdom Area
- - Bolton, England
- - Bournemouth, United Kingdom Area
- - Bournemouth, England
- - Scotland
- - Edinburgh, United Kingdom Area
- - Edinburgh, Scotland
- - Glasgow, United Kingdom Area
- - Glasgow, Scotland
- - Aberdeen, United Kingdom Area
- - Aberdeen, Scotland
- - Wales
- - Cardiff, United Kingdom Area
- - Cardiff, Wales
- Canada - All Cities
- - Ontario
- - Toronto, ON, Canada Area
- - Toronto, ON
- - Mississauga, ON
- - Scarborough, ON
- - Burlington, ON
- - Aurora, ON
- - Thornhill, ON
- - Markham, ON
- - Ancaster, ON
- - Hamilton, ON
- - Vaughan, ON
- - Ottawa, ON, Canada Area
- - Ottawa, ON
- - London, ON, Canada Area
- - London, ON
- - Kitchener, ON, Canada Area
- - Simcoe, ON
- - Kitchener, ON
- - British Columbia
- - Vancouver, BC, Canada Area
- - Vancouver, BC
- - Coquitlam, BC
- - Burnaby, BC
- - Richmond, BC
- - Maple Ridge, BC
- - Chilliwack, BC
- - North Vancouver, BC
- - Surrey, BC
- - Victoria, BC, Canada Area
- - Victoria, BC
- - Alberta
- - Edmonton, AB, Canada Area
- - Edmonton, AB
- - Calgary, AB, Canada Area
- - Calgary, AB
- - Quebec
- - Montreal, QC, Canada Area
- - Montreal, QC
- - Nova Scotia
- - Halifax, NS, Canada Area
- - Windsor, NS
- - Dartmouth, NS
- United Arab Emirates - All Cities
- - Dubai
- - Dubai, United Arab Emirates Area
- - Dubai
- Ireland - All Cities
- - Dublin
- - Dublin, Ireland Area
- - Dublin, Dublin
- - Roscommon
- Afghanistan - All Cities
- - Ghazni Province
- - Kabul, Afghanistan Area
- - نسو خيل
- Philippines - All Cities
- - Manila
- - Manila, Philippines Area
- - Manila, Manila
- Argentina - All Cities
- - Federal Capital
- - Buenos Aires, Argentina Area
- - Buenos Aires
- Australia - All Cities
- - Queensland
- - Brisbane, Australia Area
- - Brisbane
- - Redbank, Queensland
- - Morayfield
- - Aspley
- - Carindale
- - East Brisbane
- - Cannon Hill
- - South Brisbane
- - Nambour
- - Cairns, Australia Area
- - Cairns
- - Southport, Australia Area
- - Gold Coast
- - Victoria
- - Melbourne, Australia Area
- - Melbourne
- - Glen Waverley
- - Pakenham
- - Werribee, Victoria
- - Essendon
- - Chadstone
- - Northcote, Victoria
- - Dandenong
- - Gisborne
- - Sandringham
- - West Melbourne
- - Cheltenham, Victoria
- - Broadmeadows, Victoria
- - Malvern
- - Balaclava
- - Oakleigh
- - Epping, Victoria
- - New South Wales
- - Sydney, Australia Area
- - Sydney
- - Leichhardt
- - Kiama
- - North Ryde
- - Strathfield
- - Bowral
- - Penrith
- - Miranda
- - North Sydney
- - Liverpool
- - Merrylands
- - Baulkham Hills
- - Randwick
- - Coogee, New South Wales
- - Freshwater, New South Wales
- - Hornsby
- - Hurstville Grove
- - Richmond, New South Wales
- - Newcastle, Australia Area
- - Newcastle
- - Cardiff
- - Western Australia
- - Perth, Australia Area
- - Perth, Western Australia
- - Kinross, Western Australia
- - Maddington
- - Nedlands
- - Cannington
- - Rockingham
- - Mandurah
- - South Australia
- - Adelaide, Australia Area
- - Brighton, South Australia
- - Bull Creek
- - Adelaide
- - Adelaide Hills
- - Victor Harbor
- - Marion
- - Modbury
- - Northern Territory
- - Darwin, Australia Area
- - Darwin
- - Tasmania
- - Australian Capital Territory
- - Canberra, Australia Area
- - Canberra
- Seychelles - All Cities
- South Africa - All Cities
- - Gauteng
- - Johannesburg, South Africa Area
- - Johannesburg
- - Randburg
- - Eastern Cape
- - Port Elizabeth, South Africa Area
- - Port Elizabeth
- - Western Cape
- - Cape Town, South Africa Area
- - Cape Town
- - KwaZulu-Natal
- - Durban, South Africa Area
- - Durban
- Singapore - All Cities
- - Central
- - Singapore, Singapore Area
- - Singapore
- - Outram Park,
- Greece - All Cities
- - Attica
- - Athens, Greece Area
- - Athens, Attica
- Brazil - All Cities
- - São Paulo
- - Sao Paulo, Brazil Area
- - São Paulo, São Paulo
- - Espírito Santo
- Thailand - All Cities
- - Krung Thep Mahanakhon
- - Bangkok, Thailand Area
- - Bangkok
- Mexico - All Cities
- - Coahuila
- - Monterrey, Mexico Area
- - Escobedo, Coahuila
- Hong Kong - All Cities
- Democratic Republic of Congo - All Cities
- - Katanga
- Hungary - All Cities
- - Budapest
- - Budapest, Hungary Area
- - Budapest
- China - All Cities
- - Shanghai
- - Shanghai, China Area
- - Shanghai, Shanghai
- Indonesia - All Cities
- - Jakarta
- - Jakarta, Indonesia Area
- - Jakarta
- Nigeria - All Cities
- - Federal Capital Territory
- - Abuja, Nigeria Area
- - Gwagwalada
- India - All Cities
- - Delhi
- - New Delhi, India Area
- - New Delhi
- - Noida
- - Uttar Pradesh
- - Tamil Nadu
- - Chennai, India Area
- - Chennai
- - Andhra Pradesh
- New Zealand - All Cities
- - Auckland
- - Auckland, New Zealand Area
- - Auckland, Auckland
- - Hamilton, Waikato
- - Waikato
- - Canterbury
- - Wellington
- - Wellington, New Zealand Area
- - Wellington, Wellington
- - Otago
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian

Found 1,205 of over 2K reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Top Review Highlights by Sentiment
- "Great training able to create your own income depending on how much you sell and chance to own part of the business" (in 85 reviews)
- "long hours worked and we were expected to charge the customer exorbitant mark ups to cover those costs" (in 130 reviews)
- "A starting base salary that hasn't changed in many years and is too low for those based in London." (in 107 reviews)
- "You have little to no work life balance as you are expected to pretty much be available whenever whereever." (in 89 reviews)
Ratings by Demographics
This rating reflects the overall rating of Flight Centre Travel Group and is not affected by filters.
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
- Current Employee, less than 1 year★★★★★
Pros
Excellent experience and team dynamic
Cons
Lots of systems and processes
Hi, thanks so much for taking the time to leave your review. We're so excited to hear that you are thriving at FCTG. Thanks for all you do - keep up the amazing work!
- Former Employee★★★★★
Pros
Company conferences in different states/countries (Las Vegas, Cancun etc.), Travel Perks, Fun culture/lots of young people
Cons
Can be hard to make good money if you're not placed in a lucrative store, lots of politics, upper management plays favorites
Flight Centre Travel Group Response
Recruitment Marketing
Thanks for taking the time to give your feedback. We're so glad to hear you enjoyed some of our amazing work perks during your time at FCTG. We appreciate your transparency across the pros and cons and will do our best to address these for future prospective employees. Thanks again for your review, we wish you all the best in the future!
- Former Employee, more than 5 years★★★★★
Pros
Nothing I experienced in 7 years with this company was good!!! They purchased Liberty Travel and did not care for anyone Liberty Travel person!!!
Cons
Terrible company! Lies, cheat customers out of their money and employees!!!
- Current Employee, more than 3 years★★★★★
It's all a facade
Apr 26, 2022 - Sales and Marketing Director in Boston, MARecommendCEO ApprovalBusiness OutlookPros
Most of my co-workers are great and understanding.
Cons
Lack of leadership in our department even when we had a leader. Zero room for promotions or growth unless you are one of the few who choose to suck up to leaders instead of doing the actual job. Salary is woefully below standard (I make 45K less than I did at a job with a lower title 6 years ago) and the 'benefits' touted in the job postings are nonexistent (for example no travel perks at all). I had hoped to see a future here but there's no way to go forward. Money is spent in all areas except marketing and the company undervalues marketing (at least in North America) more than any company I've ever worked with. Spent 2+ years doing the job of 3 people with no hope of help in sight. And not only no bonus or extra compensation but not even any recognization.
Continue reading - Former Employee, more than 8 years★★★★★
Pros
Lots of freedom to pursue ideas. Easy access engage leadership in conversation and collaboration.
Cons
The pay and benefits are far below expectations by $30k (usually more). The workload is insane, often requiring early morning and late calls with global colleges. 6am to 8pm kind of days. Leadership has no idea what the workforce needs. Instead of support and resources, they tease big parties and skimpy raffles. Their idea of company culture is calling everyone "flighties", like a pet name, and infusing every get-together with too much alcohol. Last but not least, it's Australia-based, so Australia first. Good luck feeling heard if you work for any global brands or locations.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Flight Centre has a great combination. A laidback culture with an entrepreneurial emphasis of goal getters.
Cons
I have not seen cons
- Former Employee, more than 3 years★★★★★
Your team is everything
Jan 18, 2021 - Assistant Team Leader in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Lots of pros. There is a lot of independence with the role of consultant or team leader, you operate your portfolio like a small private business, which I found empowering. Trainings and webinars keep you in-the-know and whole departments exist to keep help you keep improving and hit your goals. Buzz Nights and National Balls let you kick back and hang out with the only people in the world who truly understand what your day to day is like! I was lucky to be a part of an awesome team and we gelled really well, handles any issues amongst ourselves and had each other's back through clients being wildly difficult. I loved this job!
Cons
Just as your team can make your job awesome, a bad Team Leader or Assistant Team Leader can make your days awful. I started out as a consultant under a particularly egregious Team Leader, didn't really feel like he was invested in the individual success on his team. The base pay for consultants isn't really livable, so a lot depends on your clients and a lot about your client allocation depends on timing with BDMs. Upper management/CRMs are removed from the day-to-day experience so sometimes their rules or way of doing things seemed counter-intuitive.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Many Travel Perks and Fun working environment.
Cons
Very little career development and career prospects. Many functions moved off-shore to Canada and Indonesia. No bonus or annual increases.
Continue reading - Current Employee★★★★★
Pros
great company, care for employees
Cons
benefits aren't anything special but still good
Flight Centre Travel Group Response
Hi there, thanks so much for taking the time to leave a review. We're so glad to hear that you are enjoying your time at FCTG. Our people are our greatest asset and we're so proud to have awesome people like you choose to work with us each and every day. Keep up the great work!
- Former Employee, less than 1 year★★★★★
Pros
Good pay, good benefits, fun work events and culture all around the office, When COVID hit they handled everything with grace and I like the fact that they try to still keep in touch with former employees until they're back up and running full steam again!
Cons
None that I can think of - I would like to think I would still be there if COVID never hit!
Flight Centre Travel Group Reviews FAQs
Flight Centre Travel Group has an overall rating of 3.2 out of 5, based on over 2,034 reviews left anonymously by employees. 54% of employees would recommend working at Flight Centre Travel Group to a friend and 43% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
54% of Flight Centre Travel Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Flight Centre Travel Group 2.9 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Flight Centre Travel Group to be benefits, culture, career development and the cons to be workplace, management, compensation.
Popular Careers with Flight Centre Travel Group Job Seekers
Work at Flight Centre Travel Group? Share Your Experiences

Flight Centre Travel Group Response
Recruitment Marketing