Flight Centre Travel Group Reviews | Glassdoor
Flight Centre Travel Group Reviews
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    Flight Centre Travel Group Reviews

    Updated August 17, 2017
    656 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Flight Centre Travel Group CEO Graham "Skroo" Turner
    Graham "Skroo" Turner
    323 Ratings

    656 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Th management are great people, fun, work hard play hard kinda bunch (in 36 reviews)

    • You're rewarded for the work you put in - work hard play hard (in 21 reviews)

    Cons

    • work life balance if not organised (in 87 reviews)

    • Long hours and outside of work hours commitments (in 91 reviews)

    More Pros and Cons

    1. Helpful (2)

      "Great Company if...."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Negative Outlook
      Disapproves of CEO

      I have been working at Flight Centre Travel Group full-time (Less than a year)

      Pros

      Great company if you are doing well, and have great accounts

      Cons

      all commission, so its a game

    2. "fun place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Flight Centre Travel Group full-time

      Pros

      very good place to work and build strong relationships with your colleagues if you want to

      Cons

      changes are constant so you must be willing to acclimate

      3. Join the Flight Centre Travel Group team
      See Our Latest Jobs

    3. "Interesting work and fun culture, but disconnected upper management"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Los Angeles, CA
      Former Employee - Anonymous Employee in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Flight Centre Travel Group full-time (More than 5 years)

      Pros

      - Individual team atmosphere, so you can always find a team that suits you
      - Great commission potential if you work hard -- and are lucky!
      - Fairly quick promotions, so room for personal growth

      Cons

      - Disconnected upper management -- they don't have a good sense of what it's like for the salespeople day to day and the policies reflect that
      - Low base salary
      - Since the base salary is set for everyone, the only room for salary growth (other than changing positions) is by earning more commission. There isn't much incentive for employees to stay with the company for a long time.

      Advice to Management

      - Find a way to reward longtime employees through salary that is not dependent on performance -- perhaps some sort of loyalty bonus?
      - I think it would be great if upper management had a better idea of what it's like for the standard employee... We should do a swap where the management spends time in the stores! Also, get more input from employees (some sort of focus group) on new policies.

    4. "Fun place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Montvale, NJ
      Current Employee - Anonymous Employee in Montvale, NJ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Flight Centre Travel Group full-time

      Pros

      Lots of fun people and the building is amazing.

      There are opportunities to move around the company for you

      People care for their jobs, their teams, and the company

      Cons

      No raises for cost of living so your salary is set.

      Have to perform above and beyond and hope for a promotion in order to get a raise

      Advice to Management

      Cost of living raises would provide more incentive to stay and not be receptive to other opportunities outside

    5. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Montvale, NJ
      Current Employee - Anonymous Employee in Montvale, NJ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Flight Centre Travel Group full-time (More than 5 years)

      Pros

      Amazing company culture and travel opportunities.

      Cons

      Noncompetitive salaries for entry level positions

      Advice to Management

      Monitor marketing initiatives and product strategy

    6. "good company"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      opportunity to travel for work

      Cons

      none it was a good job

    7. "Modern fun company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Montvale, NJ
      Current Employee - Anonymous Employee in Montvale, NJ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Flight Centre Travel Group full-time (More than a year)

      Pros

      Really fun team environment to work in! You are very rewarded for your hard work so you always feel like you are working towards something great. Good benefits, 401K and travel conferences.

      Cons

      None that I can think of right now

    8. Helpful (2)

      "Fcusa inc"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - All Departments in Upper Montvale, NJ
      Current Employee - All Departments in Upper Montvale, NJ
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at Flight Centre Travel Group full-time (More than 10 years)

      Pros

      Really cant give any good information the pros where all removed once flight centre bought out libgo inc

      Cons

      You work almost every major holiday, no raises poor benefits, they claim home and work balance but you really dont have one , no matter which department your on call this includes travel agents . It seem that the parent company in Australia gets better salaries benefits and time off for their holidays . They are constantly replacing us with their own team members from Australia , or canada

      Advice to Management

      Not much to say they say one thing and do the opposite, then say they never said it. This doesn't include skroo .

    9. "Travel Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Travel Consultant in Los Angeles, CA
      Current Employee - Travel Consultant in Los Angeles, CA
      Recommends
      Positive Outlook

      I have been working at Flight Centre Travel Group full-time (More than 10 years)

      Pros

      Great people to work with. You are basically your own boss. You can work from home. The hours are great- Monday to Friday 9-5pm
      Great support from management

      Cons

      You are at a base salary with no raise.
      You have to sell in order to make money in commissions

    10. "Travel sales consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Travel Sales Consultant in Melbourne, FL
      Current Employee - Travel Sales Consultant in Melbourne, FL
      Recommends
      Neutral Outlook
      Approves of CEO

      Pros

      It's a fun environment. Awesome work culture. They believe in work hard, play harder. There's team getaways and you get to go on holidays as a part of your job! So if you love travel, this is def for you!

      Cons

      Base wage is very low however incentives drive motivation. You may feel underpaid in the start but once the sales go up, it's fine.

      Advice to Management

      Min base pay for consultants should at least be $40,000. In 30 grand, novices are not even making $15/HR which is less that min wage rate.

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