Flight Centre Travel Group Reviews

Pros

Excellent experience and team dynamic

Cons

Lots of systems and processes

Pros

Company conferences in different states/countries (Las Vegas, Cancun etc.), Travel Perks, Fun culture/lots of young people

Cons

Can be hard to make good money if you're not placed in a lucrative store, lots of politics, upper management plays favorites

Pros

Nothing I experienced in 7 years with this company was good!!! They purchased Liberty Travel and did not care for anyone Liberty Travel person!!!

Cons

Terrible company! Lies, cheat customers out of their money and employees!!!

Pros

Most of my co-workers are great and understanding.

Cons

Lack of leadership in our department even when we had a leader. Zero room for promotions or growth unless you are one of the few who choose to suck up to leaders instead of doing the actual job. Salary is woefully below standard (I make 45K less than I did at a job with a lower title 6 years ago) and the 'benefits' touted in the job postings are nonexistent (for example no travel perks at all). I had hoped to see a future here but there's no way to go forward. Money is spent in all areas except marketing and the company undervalues marketing (at least in North America) more than any company I've ever worked with. Spent 2+ years doing the job of 3 people with no hope of help in sight. And not only no bonus or extra compensation but not even any recognization.

Pros

Lots of freedom to pursue ideas. Easy access engage leadership in conversation and collaboration.

Cons

The pay and benefits are far below expectations by $30k (usually more). The workload is insane, often requiring early morning and late calls with global colleges. 6am to 8pm kind of days. Leadership has no idea what the workforce needs. Instead of support and resources, they tease big parties and skimpy raffles. Their idea of company culture is calling everyone "flighties", like a pet name, and infusing every get-together with too much alcohol. Last but not least, it's Australia-based, so Australia first. Good luck feeling heard if you work for any global brands or locations.

Pros

Flight Centre has a great combination. A laidback culture with an entrepreneurial emphasis of goal getters.

Cons

I have not seen cons

Pros

Lots of pros. There is a lot of independence with the role of consultant or team leader, you operate your portfolio like a small private business, which I found empowering. Trainings and webinars keep you in-the-know and whole departments exist to keep help you keep improving and hit your goals. Buzz Nights and National Balls let you kick back and hang out with the only people in the world who truly understand what your day to day is like! I was lucky to be a part of an awesome team and we gelled really well, handles any issues amongst ourselves and had each other's back through clients being wildly difficult. I loved this job!

Cons

Just as your team can make your job awesome, a bad Team Leader or Assistant Team Leader can make your days awful. I started out as a consultant under a particularly egregious Team Leader, didn't really feel like he was invested in the individual success on his team. The base pay for consultants isn't really livable, so a lot depends on your clients and a lot about your client allocation depends on timing with BDMs. Upper management/CRMs are removed from the day-to-day experience so sometimes their rules or way of doing things seemed counter-intuitive.

Pros

Many Travel Perks and Fun working environment.

Cons

Very little career development and career prospects. Many functions moved off-shore to Canada and Indonesia. No bonus or annual increases.

Pros

great company, care for employees

Cons

benefits aren't anything special but still good

Pros

Good pay, good benefits, fun work events and culture all around the office, When COVID hit they handled everything with grace and I like the fact that they try to still keep in touch with former employees until they're back up and running full steam again!

Cons

None that I can think of - I would like to think I would still be there if COVID never hit!