Flight Centre Travel Group Reviews | Glassdoor

Flight Centre Travel Group Reviews

Updated August 17, 2017
656 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Flight Centre Travel Group CEO Graham "Skroo" Turner
Graham "Skroo" Turner
323 Ratings

656 Employee Reviews

Sort: PopularRatingDate

Pros
  • Th management are great people, fun, work hard play hard kinda bunch (in 36 reviews)

  • You're rewarded for the work you put in - work hard play hard (in 21 reviews)

Cons
  • work life balance if not organised (in 87 reviews)

  • Long hours and outside of work hours commitments (in 91 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great Company if...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Flight Centre Travel Group full-time (Less than a year)

    Pros

    Great company if you are doing well, and have great accounts

    Cons

    all commission, so its a game


  2. "fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flight Centre Travel Group full-time

    Pros

    very good place to work and build strong relationships with your colleagues if you want to

    Cons

    changes are constant so you must be willing to acclimate

  3. "Interesting work and fun culture, but disconnected upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flight Centre Travel Group full-time (More than 5 years)

    Pros

    - Individual team atmosphere, so you can always find a team that suits you
    - Great commission potential if you work hard -- and are lucky!
    - Fairly quick promotions, so room for personal growth

    Cons

    - Disconnected upper management -- they don't have a good sense of what it's like for the salespeople day to day and the policies reflect that
    - Low base salary
    - Since the base salary is set for everyone, the only room for salary growth (other than changing positions) is by earning more commission. There isn't much incentive for employees to stay with the company for a long time.

    Advice to Management

    - Find a way to reward longtime employees through salary that is not dependent on performance -- perhaps some sort of loyalty bonus?
    - I think it would be great if upper management had a better idea of what it's like for the standard employee... We should do a swap where the management spends time in the stores! Also, get more input from employees (some sort of focus group) on new policies.


  4. "Fun place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montvale, NJ
    Current Employee - Anonymous Employee in Montvale, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flight Centre Travel Group full-time

    Pros

    Lots of fun people and the building is amazing.

    There are opportunities to move around the company for you

    People care for their jobs, their teams, and the company

    Cons

    No raises for cost of living so your salary is set.

    Have to perform above and beyond and hope for a promotion in order to get a raise

    Advice to Management

    Cost of living raises would provide more incentive to stay and not be receptive to other opportunities outside


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montvale, NJ
    Current Employee - Anonymous Employee in Montvale, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flight Centre Travel Group full-time (More than 5 years)

    Pros

    Amazing company culture and travel opportunities.

    Cons

    Noncompetitive salaries for entry level positions

    Advice to Management

    Monitor marketing initiatives and product strategy


  6. "good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    opportunity to travel for work

    Cons

    none it was a good job


  7. "Modern fun company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montvale, NJ
    Current Employee - Anonymous Employee in Montvale, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flight Centre Travel Group full-time (More than a year)

    Pros

    Really fun team environment to work in! You are very rewarded for your hard work so you always feel like you are working towards something great. Good benefits, 401K and travel conferences.

    Cons

    None that I can think of right now

  8. Helpful (2)

    "Fcusa inc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - All Departments in Upper Montvale, NJ
    Current Employee - All Departments in Upper Montvale, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Flight Centre Travel Group full-time (More than 10 years)

    Pros

    Really cant give any good information the pros where all removed once flight centre bought out libgo inc

    Cons

    You work almost every major holiday, no raises poor benefits, they claim home and work balance but you really dont have one , no matter which department your on call this includes travel agents . It seem that the parent company in Australia gets better salaries benefits and time off for their holidays . They are constantly replacing us with their own team members from Australia , or canada

    Advice to Management

    Not much to say they say one thing and do the opposite, then say they never said it. This doesn't include skroo .


  9. "Travel Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Consultant in Los Angeles, CA
    Current Employee - Travel Consultant in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Flight Centre Travel Group full-time (More than 10 years)

    Pros

    Great people to work with. You are basically your own boss. You can work from home. The hours are great- Monday to Friday 9-5pm
    Great support from management

    Cons

    You are at a base salary with no raise.
    You have to sell in order to make money in commissions


  10. "Travel sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Sales Consultant in Melbourne, FL
    Current Employee - Travel Sales Consultant in Melbourne, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It's a fun environment. Awesome work culture. They believe in work hard, play harder. There's team getaways and you get to go on holidays as a part of your job! So if you love travel, this is def for you!

    Cons

    Base wage is very low however incentives drive motivation. You may feel underpaid in the start but once the sales go up, it's fine.

    Advice to Management

    Min base pay for consultants should at least be $40,000. In 30 grand, novices are not even making $15/HR which is less that min wage rate.


Showing 656 of 664 reviews
Reset Filters