Florence Crittenton Agency Reviews | Glassdoor

Florence Crittenton Agency Reviews

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Found 22 reviews

1.5
StarStarStarStarStar
Rating TrendsRating Trends
0%
Recommend to a Friend
6%
Approve of CEO
Nancy Christian
12 Ratings
  1. Helpful (1)

    "Behavioral health tech"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BHT 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Florence Crittenton Agency

    Pros

    interaction with clients;seeing positive changes.

    Cons

    pay too low for expected tasks.

    Advice to Management

    Merit raises & backing up direct care staff.

  2. "Too many changes too frequently"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Youth Care Worker in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Florence Crittenton Agency full-time for more than 2 years

    Pros

    You get to maake an impact on teenagers lives

    Cons

    The managment is not supportive of the staff

    Advice to Management

    Listen to your emplyees and think about the things that your staff memebers have to tolerate and deal with on a daily basis

  3. "Could Be A Lot Better"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Social Worker in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Florence Crittenton Agency full-time for more than 4 years

    Pros

    population being served is a plus

    Cons

    lack of transparency, lack of diversity in staff and leadership positions, lack of knowledge in latest modalities

  4. "BHT"

    StarStarStarStarStar
      Current Employee - BHT in Phoenix, AZ
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Florence Crittenton Agency full-time for more than 2 years

      Pros

      None at all....worse place to send a young girl!!!

      Cons

      This is not a therapeutic group on. These girls need help. Not one cares about these kids. Any staff that does show a little bit of remorse is looked down on and then fired or out under investigation for the dumbest reasons. Any DCS case Worker would thinknteoce about sending their kid here. Girls can walk out the gate. Perverts live down the street that expose their genitals to young girls when they walk past their...

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      Advice to Management

      Give these girls better treatment. Let them have more time time with therapists if this is suppose to be a therapeutic group home. An hour a week is not enough time for these girls. And half the time they don’t even get an hour. Staff should work together not against one another. Management should not allow male staff in the cottages with young girls. They should only be allowed in the school during school hours....

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    • "Youth Care Worker"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Youth Care Worker in Knoxville, TN
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Florence Crittenton Agency full-time for more than 4 years

      Pros

      Ability to grow in experience with youth/Social work experience.

      Cons

      -Your job relies on other employees to do their job. -Everyone is overworked and hates life. -Negative work environment. -0 communication -Hourly rate is an insult. -Benefits are unaffordable -No work/life balance. Get ready to move in if you accept a position.

      Advice to Management

      -Communicate with staff. -Step on the floor to experience what your staff experiences daily. Walk a mile in their shoes before communicating orders for a task you have never attempted yourself.

    • Helpful (1)

      "Youth Service Worker"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Florence Crittenton Agency full-time for more than 2 years

      Pros

      It's a 24/7 facility, so there are plenty of shifts available. The training is paid for. There is 6% matching for the retirement plan. You can be hired with no experience or no degree. The staff that have been there for a while tend to be pretty agreeable people. If you NEED to get some sort of experience in social work/counseling type fields, this place is easy to get into. I wouldn't recommend staying long term.

      Cons

      Management does not care about the wellbeing of staff. The training does not prepare you for the job at all. Raises a near impossible to get. Tons of empty promises. You're basically left to make all of the decisions with no real support from management, and anything that you do wrong will be held against. The job description does not accurately reflect your actual duties. Most staff don't last 6 months. Super...

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      Advice to Management

      Invest more time into quality training. Respect, care, and reward your staff.

    • "Direct Care Staff"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Florence Crittenton Agency full-time

      Pros

      Foot in the door to the health field Ministering to kids and being a support system for them. Paid Holidays and vacation days after 90 days. Decent benefits

      Cons

      poor management and communication. clients are out of control and never enough staff and low pay grade

      Advice to Management

      Pay your staff better and work on communication.

    • Helpful (1)

      "This agency gave me a panic disorder until I left in tears."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Level II Residential Counselor in Knoxville, TN
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Florence Crittenton Agency full-time for more than 2 years

      Pros

      Close relationships with the clients.

      Cons

      Overworked, underpaid, asked to do tasks that should have been completed by care workers, but we were constantly understaffed. Constantly piled upon with more work, no help, and constant threats. All pleas for assistance were met with the most negative of responses- ridicule. The agency put me personally in danger many times and was very out of compliance in terms of ratio and documentation DAILY.

      Advice to Management

      Have enough employees, train them well, actually care about your employees and keep them safe and healthy.

    • "Hell on earth."

      StarStarStarStarStar
      • Overall
      • Career Opportunities
      • Compensation and Benefits
      Former Employee - Anonymous Employee in Knoxville, TN
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Florence Crittenton Agency full-time for more than 9 years

      Pros

      Can not think of anything for the "pros" of FCA. You better like the pay you start at because it won't be changing anytime soon.

      Cons

      -staff are but on the floor with the clients after being put in front of a computer for a few hours of "training". Never worked residential before? it's okay because a computer can train you and answer any questions you have..... -staff are put on the floor to work with clients with no TCI (Therapeutic Crisis Intervention) restraint training. -staff put on floor without first aid or CPR training. -Staff can come into...

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      Advice to Management

      Remember clients are the reason you can buy a new Volvo about every year. (Show More

    • Helpful (1)

      "I dont even know"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Knoxville, TN
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Florence Crittenton Agency for more than a year

      Pros

      Food is okay and edible sometimes You get paid enough to pay you bills and thats The training is easy and boring Im struggling to find benefits

      Cons

      Everything else is a con You in there with criminals You may not go home when you are scheduled too Work every week end The children lie on staff and threaten staff with claims of sexual abuse

      Advice to Management

      Stop overworking your staff. The children arent pets, they are people Care about your workers physical safety

    Found 22 reviews