Florida Department of Children and Families Reviews | Glassdoor

Florida Department of Children and Families Reviews

Updated April 3, 2018
243 reviews

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2.6
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Approve of CEO
Florida Department of Children and Families Secretary Mike Carroll
Mike Carroll
6 Ratings

243 Employee Reviews

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Pros
Cons
  • Low pay, no room for raises or advancement (in 24 reviews)

  • 00 hr it will be worth it but unfortunately no raises in 8 years (in 16 reviews)

More Pros and Cons

  1. "Supportive Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Economic Self Sufficiency Specialist I in Tampa, FL
    Current Employee - Economic Self Sufficiency Specialist I in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Supportive management. Great benefits if you hang around long enough to qualify for them (i.e.going from OPS to career service and staying past the 12 month probationary period) Fun morale boosting workplace initiatives.

    Cons

    Lengthy times on the phones without breaks on some days. Sedentary work mostly. The entry level pay as an ESSI is not desirable. But again the benefits compensate if you stay around long enough.

    Advice to Management

    I think there's plenty of talent to go around as far as ESSI employees are concerned. I say provide more professional development opportunities so that advancement can be viewed as attainable and probable. If not the job can appear as a dead end rather than a gateway position.


  2. "Ok place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Florida Department of Children and Families full-time

    Pros

    Great benefits package , room for advancement ,I like the health benefit

    Cons

    Low pay , management could be better

  3. "It’s ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Child Protective Specialist in Sarasota, FL
    Former Employee - Child Protective Specialist in Sarasota, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Florida Department of Children and Families full-time (More than a year)

    Pros

    Benefits and it’s easy to get hired. If you’re just starting out and you need the experience. You get to work with kids. You meet a lot of people in children’s services.

    Cons

    You have to fight tooth and nail to get paid your overtime. You’re not getting paid enough for the work you have to do. Zero training for your actual job. Just preparing you to pass a test. If you get a bad mentor you’re screwed. They lowered pay for this job too. It used to be 40k or so

    Advice to Management

    Get it together and don’t be rude that’s how you lose so many people.


  4. "DCF"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Florida Department of Children and Families full-time (More than 3 years)

    Pros

    The benefits are great! The insurance (AvMed) is awesome.

    Cons

    The level of stress can be overwhelming


  5. "NOT WHAT IT SEEMS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Adult Protective Investigator in Tampa, FL
    Former Employee - Adult Protective Investigator in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Florida Department of Children and Families full-time (Less than a year)

    Pros

    Opportunity to network with people from all walks of life.

    Cons

    You're a caseworker in duty but a data entry personnel in pay and salary. The work is absolutely voluminous and it never ends. If you're military or prior law enforcement, DO NOT APPLY.

    Advice to Management

    Hire more men!!!!


  6. "Economic Self Sufficiency Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Florida Department of Children and Families full-time (More than a year)

    Pros

    Solid hours - 8 to 5pm. Location. Food trucks visit and there is a good cafe inside. 3 month training class. Decent health benefits.

    Cons

    Pay. No raises or bonuses - many people haven't seen a raise in year. Unfortunately that depends on who is the current governor. Low morale as you have to deal with low-income/no-income people desperate for assistance but you are limited in what you can do for them. Strict attendence/hard to accommodate for folks who have small kids.

    Advice to Management

    Upper management need to petition the governor's office for raise. For the amount of work you do, the pay is just not enough.


  7. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interview in Jacksonville, FL
    Current Employee - Interview in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Florida Department of Children and Families full-time (Less than a year)

    Pros

    Benefits and Having the ability to help those in need in and out the office

    Cons

    Lack of pay
    Some management

    Advice to Management

    Listen more to the employees and have a heart

  8. "Family services counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Services Counselor in Orlando, FL
    Current Employee - Family Services Counselor in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Florida Department of Children and Families full-time (Less than a year)

    Pros

    Great schedule, supervisors do not micromanage.

    Cons

    OPS position has no paid time off or ruition assistance


  9. "Hotline Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Florida Department of Children and Families full-time

    Pros

    The company offered Great Benefits

    Cons

    The environment is very serious. You're saving a life with each call.


  10. "Child Protective Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Child Protective Specialist in Jacksonville, FL
    Current Employee - Child Protective Specialist in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Florida Department of Children and Families full-time (More than 3 years)

    Pros

    Flexible schedule. The unit I’m assigned to is extremely supportive and tries to make the job less stressful. And of course, protecting children is at the heart of the job. The long hours are worth it once when you know you’ve ensured that a kid is safe.

    Cons

    Stressful. Hard to emotionally check out. Working 1-2 on calls each month. Easily can work 10-15 overtime hours each week. Not always easy to take vacation.

    Advice to Management

    Find ways to retain qualified workers.


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