Flour Reviews | Glassdoor

Flour Reviews

Updated Jun 8, 2019

To filter reviews, or .

Found 21 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
100%
Approve of CEO
Joanne Chang
17 Ratings
  1. "Excellent work place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flour full-time for more than a year

    Pros

    Opportunity for growth, amazing food, & culture.

    Cons

    No cons at the moment.

    Flour2019-03-29
  2. "could be a lot better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier/FOH in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Flour part-time for less than a year

    Pros

    great family, great culture, joanne chang is amazing, free food, good friends

    Cons

    with growth management is suffering a bit, stinginess on hours and overtime can be really annoying, really busy all the time and a very strong leave it at the door policy can be upsetting and stressful

    Advice to Management

    fix internal problems, both physical and employee-wise, before expanding

    Flour2019-06-08
  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Counter Staff 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flour part-time for more than a year

    Pros

    Well organized, great benefits, clearly really care about their employees.

    Cons

    Hard work (not for slackers), high turnover in management.

    Flour2019-03-01
  4. Helpful (1)

    "Most toxic work environment I’ve ever experienced."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - FOH in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Flour full-time for more than a year

    Pros

    Food, grilled cauliflower sandwich , cinnamon rolls

    Cons

    Not enough checks and balances within this (somewhat) small company . HR is literally one person whose job seems to be protecting management instead of being a neutral party between staff and management. Not impressed with the integrity of management at all.

    Flour2019-03-24
  5. Helpful (1)

    "Nothing special"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front of House 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Flour full-time for more than a year

    Pros

    Good food and good beverages

    Cons

    Flour does not treat its employees any better than other food service job.s. They pay min wage yet expect outstanding service from staff. Also several times I saw the end of day mop water dumped into the sink where all the salad screens are soaked. The mop closet should have been used. I could never eat another salad there.

    Flour2019-03-08
  6. Helpful (2)

    "as far as a bakery job goes... it could be worse."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Approves of CEO

    I worked at Flour full-time for more than a year

    Pros

    Good benefits for a bakery job, Awesome owner who really genuinely cares, Fosters a really great team of people

    Cons

    Extremely stressful, rapid expansion makes things feel a bit rocky at times, expects employees to complete more than humanly possible in 8 hours.

    Flour2019-01-13
  7. "I love it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Flour part-time

    Pros

    ANY job in the food service industry is difficult, but Flour really shows that they care about their employees. There's a board in the kitchen where employees can write compliments for each other, management is flexible and understanding that life happens, Joanne actually knows everyone's name, you get a free meal per shift, at least a 15 min break for only a 6 hour shift, they rotate employees to various stations to...

    Show More

    Cons

    none as of right now

    Advice to Management

    Keep it up!

    Flour2018-05-31
  8. "Okay Pay, Great Benefits, Great People."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flour full-time for more than 3 years

    Pros

    Benefits and possible 401k package. Free meal during a shift. Delicious Food. Efficient workplace. Well managed.

    Cons

    Hard work for average pay. Customers.

    Flour2018-05-29
  9. "good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Counter Staff 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flour part-time for more than a year

    Pros

    very customer focused, good benefits, provides staff meal, management is open to change if/when necessary

    Cons

    low wages, nothing else to add

    Flour2018-05-27
  10. "Too good to be true? It really is."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Counter Staff 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Flour part-time for less than a year

    Pros

    True to the previous comments, the people here at Flour do have kind personalities... Sort of. They really seems like they are the kind of people who do try their best to help someone out as much as they can... Sort of. Also, another good thing is that they REALLY are into the whole customer service part where they really want their customers to have the best service and food possible. So they not bad people... Sort...

    Show More

    Cons

    No job security at all. None. No warning about anything, no write-ups or warnings about anything I may have done badly, and just got booted out as fast as I got in. I got fired just about a week later after I got hired, because I was “bringing everyone down because I was too inexperienced” even though I had little to no experience working in a bakery to begin with. And to make things worse, it was also during the TRAINING...

    Show More

    Advice to Management

    Since I only got a chance to work there for not even a whole week, I can’t say much about management other than saying that they do look like they are great at what they are doing, considering I’ve been through even worse management before. Other than that, I know that I’m not entitled to a job and that termination can happen at any time; but I still can’t help but to feel genuinely disappointed considering this company...

    Show More
    Flour2018-04-20
Found 21 reviews