Flywheel Sports Reviews | Glassdoor

Flywheel Sports Reviews

Updated July 4, 2017
64 reviews

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3.5
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Approve of CEO
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Sarah Robb O’Hagan
2 Ratings

64 Employee Reviews

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Pros
Cons
  • Its easy to let the job take over and lose work/life balance because you are the business (in 5 reviews)

  • Catty upper management who don't tell their staff anything that is happening (in 5 reviews)

More Pros and Cons

  1. "Good community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Studio Coordinator in Seattle, WA
    Former Employee - Studio Coordinator in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flywheel Sports full-time (More than a year)

    Pros

    Fun atmosphere, easy and relaxed job, good location

    Cons

    dealing with high maintenance guests, little pay


  2. "Working for Flywheel is a good social job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Studio Coordinator in New York, NY
    Current Employee - Studio Coordinator in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Flywheel Sports part-time (More than a year)

    Pros

    Free Class and Coworkers are usually nice and on the same page. Sometimes Promotions allow you to take things home and take free classes

    Cons

    Management never communicates to staff . Mildly shady about hiring tactics and promotions. Catering to the majority of clients and not everyone who could be a client.

    Advice to Management

    Ask how everyone is doing before changes are made or implemented , make sure everyone in company is on the same page.

  3. "Intro to boutique fitness industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Flywheel Sports part-time

    Pros

    Great starting position in the boutique fitness space.

    Cons

    Almost no opportunities for upward movement.


  4. "No major incentives for full time..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Studio Manager
    Former Employee - Studio Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Flywheel Sports full-time (More than a year)

    Pros

    - Flexible schedule
    - Free classes
    - Energetic atmosphere
    - Community culture if YOU create and foster it
    - Decent starting salary for retail
    - Amazing core product (the indoor stadium cycling itself and tech component is superior to competition)
    - High turnover in all departments (corporate leadership to field), which has not been acknowledged as an issue
    - Passionate marketing department (and great senior leader)

    Cons

    - No incentive for full-time employees
    - Extremely unrealistic "goals" (especially with new customer acquisition and merchandise)
    - Very low quality and dated merchandise
    - No clear vision from CEO (or true explanation of how her own brand is inline with the Flywheel brand)
    - Major lack of work/life balance
    - Lack of transparency and communication to field
    - Extremely arrogant senior leadership (specifically operations) that does not fully listen to field, lacks empathy and pushes own agenda
    - Field management is expected to basically train themselves (through poor quality videos online and manuals that are out of date)
    - Field management is expected to be a master of all facility and tech related issues, along with operations (including general hospitality and sales), with little to no training (including technical components of bikes - which paired with day to day operations can quickly become unrealistic and dangerous to riders)

    Advice to Management

    LISTEN TO YOUR EMPLOYEES. An anonymous survey would show you common themes. Every time I gave any type of feedback to senior leadership, I often heard, "Yes, we are aware.... yes, we have heard this before...". If that is the case, do something. For a company that encourages action, you take little. There has been a huge misfire this year as Flywheel focused on new revenue streams and took it's focus off of its people that run the business day to day. There is a major lack of incentive for your employees and until you start focusing on that core issue, you will just keep experiencing a revolving door of strong, capable employees that will go to other organizations that will treat and incentivize them better.


  5. "Studio Cordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best job ive never had, loved the community

    Cons

    short shifts, but it was a fun enviroment.


  6. "Fast Paced, high impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flywheel Sports full-time

    Pros

    As a software engineer, I got to work with some of the latest and greatest technology in the field. The co-workers were all really nice and being able to attend free cycling classes was a nice perk. The office was located in the Flat Iron district of Manhattan as was a beautiful work space.

    Cons

    There sometimes seemed to be a lack of communication between the departments at times, and a lot of requests would come in last minute. There were times where professional development didn't seem to be the priority and it was more just a question of getting whatever task was in front of you done as soon as possible to appease whichever department made the request.

    Advice to Management

    Happy hours are great as are meetups, but do also encourage a environment of professional growth as well. Have a system to better triage items of work so that it is not always a fire that needs to be put out.


  7. "Flywheel"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Long breaks were useful for time.

    Cons

    Wiping sweat off of bicycles was not pleasant.

  8. Helpful (1)

    "Studio Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Studio Coordinator in Washington, DC
    Current Employee - Studio Coordinator in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flywheel Sports part-time (More than a year)

    Pros

    Great work environment, fun team, get to work out

    Cons

    I do not have any

    Advice to Management

    N/A


  9. "Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Flywheel Sports part-time

    Pros

    Great supplement pay if it is just a part-time job, can do this job with a 9-5

    Cons

    Odd hours, commute can be a pain


  10. "Studio Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Studio Manager in Chicago, IL
    Former Employee - Studio Manager in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Flywheel Sports full-time (More than 3 years)

    Pros

    Flexible schedule
    free classes
    cool people
    $250 worth of clothing every quarter

    Cons

    lack of support
    lack of bonuses or increased compensation
    huge turnover

    Advice to Management

    Treat your team well and award them where deserved. If people are hitting their goals and numbers they should see compensation in that.


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