Follett Reviews | Glassdoor

Follett Reviews

Updated March 22, 2017
838 reviews

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838 Employee Reviews

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Pros
  • good work/life balance for a non-traditional retailer (in 33 reviews)

  • Flexible schedule - great people to work with (in 37 reviews)

Cons
  • Upper management can be really political (in 51 reviews)

  • Not much opportunity for development and low pay (in 41 reviews)

More Pros and Cons

  1. Helpful (2)

    "E-Commerce"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westchester, IL
    Former Employee - Anonymous Employee in Westchester, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Follett full-time (More than a year)

    Pros

    Lots of down time- perfect for a student to get school work done, benefits that include tuition reimbursement, enjoyable staff & co-workers

    Cons

    HORRIBLE PAY, little room or opportunity to advance, lack of recognition

    Advice to Management

    Recognize those that ARE TRULY the backbone of your company. AKA Your e-commerce department! While I loved the work I had been doing for the company I could no longer stand for the lack of recognition and in turn the poor pay I was receiving. Treat your employees right, and you'll maintain the RIGHT employees.


  2. "Wasn't bad at all"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Follett part-time

    Pros

    It was extremely easy work. I would do it again.

    Cons

    Rude students. Some associates just stood around and talked.


  3. "Temporary Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Temporary Sales Associate in Glenville, WV
    Former Employee - Temporary Sales Associate in Glenville, WV
    Recommends

    I worked at Follett part-time (More than a year)

    Pros

    Easy work, nice atmosphere, interacting with students

    Cons

    No Cons. Great management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Working At Follett"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Follett part-time

    Pros

    20 percent off, convenient for students (on-campus/flexible scheduling)

    Cons

    no job security, when business slows down


  6. Helpful (2)

    "Poorly Managed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Follett full-time (Less than a year)

    Pros

    Salary, hours, co-workers, & job duties

    Cons

    Upper level management, poor decision making from corporate, low payroll to work with, lack of career advancement unless you know someone up high.

    Advice to Management

    Hire quality upper level management staff in corporate.


  7. "Great place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Follett full-time

    Pros

    good benefits
    paid time off
    great co-workers
    flexibility
    fun environment

    Cons

    long hours at times
    heavy workloads with limited payroll
    bonuses out of your control
    unrealistic budgets/expectations
    micro management


  8. "Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Follett part-time

    Pros

    Flexible hours
    low stress environment
    laid back

    Cons

    No room for growth
    Slow systems


  9. Helpful (1)

    "Security IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Follett full-time

    Pros

    Work life balance is great.

    Cons

    Too many management changes in the past year. No sense of direction from upper management.


  10. "Inventory Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Follett part-time

    Pros

    teamwork, clear pathways, fun environment, vivid customer service

    Cons

    close-ended, top-down orders, managers are sometimes bossy

    Advice to Management

    be more innovative


  11. "Customer Service Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Westchester, IL
    Former Employee - Customer Service Associate in Westchester, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Follett (More than a year)

    Pros

    Good side job
    Good college job
    Good for extra income

    Cons

    Little to no room for growth



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