Food City Reviews | Glassdoor

Food City Reviews

Updated June 13, 2017
149 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
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Steven C. Smith
60 Ratings

149 Employee Reviews

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Pros
  • 8 dollars were more than minimum wage but not much would recommend for a first job to get experience (in 7 reviews)

  • It's a full time position with 40 hrs a week (in 7 reviews)

Cons
  • Pay is minimal and seldom full-time openings (in 11 reviews)

  • Low pay, instore politics, inconsistent expectations (in 10 reviews)

More Pros and Cons

  1. "Stocker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Clerk in Johnson City, TN
    Former Employee - Stock Clerk in Johnson City, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Food City part-time (More than a year)

    Pros

    I enjoyed working there. People were nice. Management helpful. Good training.

    Cons

    I didn't really see any cons. The pay could be higher.

    Advice to Management

    Enjoyed working there.


  2. "A short assessment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Manager in Chattanooga, TN
    Current Employee - Front End Manager in Chattanooga, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Getting to talk with and meet a variety of different people

    Cons

    Pay is not worth the work most days

    Advice to Management

    More involved management. Actually talk to employees about where they need to improve.

  3. "Mixed Feelings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Fuel Clerk in Knoxville, TN
    Former Employee - Cashier/Fuel Clerk in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Food City part-time (More than 8 years)

    Pros

    Great for getting first time job as a high school student

    Cons

    There was inconsistency of management styles from front end managers. The managers definitely had their favorites. They act differently when executive management stop by. The enforcement in store policies is no where to be found. The entire time I was a full-time student in college and at times I took on a second job. I sent in my school schedule weeks in advance. I would receive calls during the middle of a class to fill in certain shifts. I was asked to certain tasks that was management level responsibilities without a promotion or pay. They do not offer full-time positions unless you are going to upper level management. Not much room for growth into management especially if you are a student.


  4. "Cake Decorator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cake Decorator in Bristol, VA
    Current Employee - Cake Decorator in Bristol, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Food City full-time (More than 3 years)

    Pros

    *Benefits--Medical, Vision, Dental, Accident, 401k (high weekly rate, especially for family plans) *Supports local businesses *Paid over time (time +1/2) *Paid holidays *6 tardys and 6 absents allowed on a rolling 6 months

    Cons

    *After initial 90 day evaluation, you get one raise a year on your birthday. Raises are usually at most $.50 (if you're lucky--they sometimes think a $.25 raise is generous)....until you reach the set top out for your position, which, in general, is pretty low. Once you hit that top out, you can go years and years without a raise. *Cake decorator top out is $10.50/hr and
    it is the highest paid in the bakery deli outside of assistant manager and manager. Because food city takes care of the community, they kind of lack in the "Taking care of their employees" department.
    *Creativity in a time crunch is a pitfall specific for this position.
    *Usually very little training
    *Not uncommon to hire from outside instead of promoting from within
    *Not much room for advancement in this position

    Advice to Management

    Train more thoroughly.
    Raise wages---dramatically. You are no longer competitive which doesn't motivate people to want to come work here


  5. "Can be good for some"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Manager in Johnson City, TN
    Current Employee - Front End Manager in Johnson City, TN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Food City full-time (More than 3 years)

    Pros

    Flexible hours for college and HS students. Opportunities to learn aspects of retail.

    Cons

    Some unqualified managers, only holiday off is Christmas, can be long hours.

    Advice to Management

    Send you staff in management to management classes. Move store managers around to avoid complacency. Stop putting so many 18 to 23 years old in Front End Manager positions, they have a difficult time separating friend from boss.


  6. Helpful (2)

    "Undercover9"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chatsworth, GA
    Former Employee - Anonymous Employee in Chatsworth, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Food City part-time (More than a year)

    Pros

    The owner Mr. Smith. I believe he is a good man. Great benefits.

    Cons

    Pay is horrible for some employees who work really hard. Store Management bad attitudes that is never shown in front of Corporate management.

    Advice to Management

    Hire the TV show Undercover Bosses get a true assessment of what is really happening in your stores if managers believe they are dealing with average Joe they will show the true colors! When upper corporate visits managers do not act as they normally would . Weed out those who are in positions who are no longer giving the job 100% only collecting the large salary. You have secret shoppers. Why not planted employees? Report back to Steve Smith genuine feed back on what they have seen with their own eyes? Would love to watch an episode of this one.


  7. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Meat Manager in Prestonsburg, KY
    Former Employee - Assistant Meat Manager in Prestonsburg, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Food City full-time (More than 5 years)

    Pros

    Really good place to work. Lots of hours. Work with your schedule.

    Cons

    Not really many cons. They expect you to work and not goof off.

  8. "Courtesy Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courtesy Clerk/Bagger in Chattanooga, TN
    Current Employee - Courtesy Clerk/Bagger in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Food City part-time (Less than a year)

    Pros

    Very hard working & helpful staff. Easy to follow computer training. Very clean work environment. The company products are very good - so it's easy to help & advise customers.

    Cons

    All new hires are part time and the starting pay is $8.00 per hour. Most of the courtesy clerks and cashiers are in their early twenties and are rather immature. Since the store is open 6-11 Saturday through Friday, work schedules can be all over the board.

    Advice to Management

    Many times the younger employees do not follow company procedures which causes disharmony and stress among the staff.


  9. "stocker"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Hazard, KY
    Current Employee - Anonymous Employee in Hazard, KY

    I have been working at Food City full-time (Less than a year)

    Pros

    It was a good job

    Cons

    They started to cut my hours and time down


  10. "It has been an excellent job for the past three years."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Maynardville, TN
    Current Employee - Part Time Cashier in Maynardville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Food City part-time (More than 3 years)

    Pros

    The best reason to work there is you get to work on your social skills and also you get to meet a lot of nice/kind people.

    Cons

    The few rude/ignorant customers is the worst thing. But besides that I believe that Food City is an excellent employer and an amazing company.


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