Ford Credit Reviews

Updated Jul 3, 2020

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3.6
66%
Recommend to a Friend
73%
Approve of CEO
Ford Credit chairman and chief executive officer Joy Falotico (no image)
Joy Falotico
82 Ratings
Pros
  • "Hard work is rewarded, fantastic focus on work life balance(in 37 reviews)

  • "If you are a data-entry employee looking for a Customer service role, FMCC is a great place to work with good benefits and decent hours(in 37 reviews)

Cons
More Pros and Cons
  1. "Great Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bankruptcy Specialist in Colorado Springs, CO
    Recommends
    Positive Outlook

    I worked at Ford Credit full-time for more than a year

    Pros

    Benefits and salary are great! All management levels were very nice, approachable and definitely have an open door policy. I had to leave for personal reasons and was told I could come back in a year with no problem.

    Cons

    None I could think of

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  2. "this is a good job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in North Sioux City, SD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ford Credit full-time for more than a year

    Pros

    made alot of money and free food alot

    Cons

    i gained weight from food

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  3. "Great company"

    5.0
    Former Employee - Customer Service 

    I worked at Ford Credit full-time

    Pros

    Great environment, embraces diversity, good

    Cons

    No cons, your outlook determines your outcome

  4. "."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Credit Analyst in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ford Credit full-time for more than a year

    Pros

    Nice environment to work in.

    Cons

    Can be boring work sometimes.

  5. Helpful (1)

    "It’s okay."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Irving, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Ford Credit full-time for more than 8 years

    Pros

    Work from home is great

    Cons

    Business center is closing to save on costs.

  6. Helpful (1)

    "Its all Rainbows and Butterflies until you hit the Phones"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ford Credit full-time for more than a year

    Pros

    Aside from upper management the fellow minions that work there are amazing. You MIGHT qualify for a bonus... might. Semi Flexible vacation time.

    Cons

    You are expected to be drag through the mud by these customers and take it with a smile. Worst customer base i have ever had the privileged of answering the phones for. Upper management plays favorites and family is hired a lot within the company - they will automatically take a seniority over you if you are applying for a promotion or another position.

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  7. Helpful (1)

    "Decent Place To Start Your Career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consumer Funding in Colorado Springs, CO
    Recommends

    I worked at Ford Credit full-time for less than a year

    Pros

    Fast upward mobility to better positions

    Cons

    Management teams tend to micromanage

  8. Helpful (1)

    "Ok Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BDM in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ford Credit full-time for more than 5 years

    Pros

    Good Pay and benefits. Work enviroment can be fun

    Cons

    politics are a big part when it comes to promotions

  9. Helpful (1)

    "Terrible Position"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Franklin, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ford Credit full-time for more than a year

    Pros

    If you’re part of the FCLDP group, you’ve got it made; stay right where you are. Decent pay and good benefits.

    Cons

    Business centers in the U.S. are closing, and the work is being moved to India. No chance for promotion (again, unless you’re in the FCLDP). Definitely a micromanagement environment. Other employees are hateful, as they’re putting up with the same environment as you. The best part of the whole job was helping the customers; they treated you better than the supervisors.

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  10. Helpful (1)

    "No advancement unless willing to relocate"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dealer Services Analyst 
    Doesn't Recommend
    Negative Outlook

    I have been working at Ford Credit full-time

    Pros

    Relaxed work environment No stress or deadlines to meet

    Cons

    Poor work-life balance (work every other weekend and at minimum 2 late nights per week) Management will not promote an employee unless you have a college degree and are wiling to relocate anywhere and at any time

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