Forever 21 Assistant Manager Reviews | Glassdoor

Forever 21 Assistant Manager Reviews

Updated Dec 28, 2019

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2.9
44%
Recommend to a Friend
35%
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
105 Ratings
  1. "Dd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 full-time for more than a year

    Pros

    Great job for High School kids.

    Cons

    Not so great benefits or employee discounts

    Forever 212019-09-25
  2. "Operations manager- forecasting, coaching,"

    StarStarStarStarStar
    Former Employee - Assistant Manager 

    I worked at Forever 21 full-time

    Pros

    Opportunity to style and give great customer service.

    Cons

    Structure at F21 was constantly changing from the corporate level to store level.

    Advice to Management

    In order to retain employees: offer more structure and opportunities to grow

    Forever 212019-11-04
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  4. "Good place to get started in a fashion retail career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager - Merchandise Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time for more than 10 years

    Pros

    Best company to show creativity

    Cons

    Unstructured. District leaders never have a solid partnership and can be felt with instore teams.

    Forever 212019-10-17
  5. "Great Pay Compared to Other Retailers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time for more than 3 years

    Pros

    Great pay, paid holidays for upper management, growth, diversity, expansion, and ability to work a lot of hours, show yourself and you’ll move up the ladder and get raises quickly/often.

    Cons

    Work life balance, working every weekend.

    Advice to Management

    Choose wisely who you make a store manager.

    Forever 212019-10-05
  6. "Assist Store manager with daily resposnibilites."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager Operations in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever 21 full-time for more than 5 years

    Pros

    building relationship with the associates

    Cons

    turn over rate is high

    Forever 212019-10-03
  7. "Fun and challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time for more than 3 years

    Pros

    The people are great, never a dull moment, and opportunity for advancement if you are willing to relocate.

    Cons

    As with any retailer the hours can be cut drastically when not surpassing previous years sales which in turn hurts sales more. Management hours are not work/ life balanced.

    Forever 212019-09-06
  8. "Eva"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Queens Village, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forever 21 full-time for more than 3 years

    Pros

    Flexible schedule Diversity Time management

    Cons

    Too much work load Over stressed

    Advice to Management

    Don’t ever work your people

    Forever 212019-09-19
  9. "Don't work for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Tallahassee, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Forever 21 full-time for less than a year

    Pros

    Not much. Product is cute

    Cons

    DM and company don't seem to care. Disorganized. DMs are unnecessary mean and petty. DMs didnt seem to want to grow the store and have the store employees fix issues withing their own store. Kept hiring people who did not care for the job. And would rehire people that were fired. Drove some employees to tears almost every shift. Claimed they fired people , when in reality those people quit because the work environment from the higher ups were hostile .Ect.

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    Advice to Management

    If a store needs to be fix, have the employees from that store fix them. They will have more appreciation for their store if they put in the work to fix it. Dont over work and criticize your employees and emotionally beat them to the point of walking out. If you treat your employees with respect and give them constructive criticism and work with them, they will improve and grow. No need to be mean and rude for no reason. Hire people that are willing to work and won't complain about unnecessary things. Don't write someone up if they messed up over 1 thing once. Correct them and move on. This sounds dramatic, but i never had issues with anxiety until i worked for this company. Underpaid and stressfull and overwhelming environment. You can not run a store with only a few people per shift. They expect you to clean the entire store with only a few people with you and get out on time. They do not care if you left one thing out of place, the DMs would write you up if they did not like you. The fish rots from the head down

    Show More
    Forever 212019-09-25
  10. "Good learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Recommends
    Approves of CEO

    I worked at Forever 21 full-time for more than 5 years

    Pros

    Learn how to multi task

    Cons

    Favoritism. No focus on developing Managers

    Advice to Management

    One on one manager coaching

    Forever 212019-06-21
  11. Helpful (1)

    "BAD Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 full-time for more than a year

    Pros

    Friendly associates. Nice discounts!

    Cons

    Upper management was horrible! My SM was very ignorant and disrespectful, always in someone else's business.

    Advice to Management

    Vet your SM before hiring them.

    Forever 212019-05-16
Found 219 reviews