Forever 21 Reviews

Updated May 25, 2022

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Found 7,185 of over 7,716 reviews

3.2
50%
Recommend to a Friend
58%
Approve of CEO
Forever 21 CEO Daniel Kulle
Daniel Kulle
440 Ratings

Top Review Highlights by Sentiment

Pros
  • "The people I work with are great and they like to promote from within if they see potential in you.(in 370 reviews)
  • "Coworkers were great and I had a fun time as a sales associate with my fellow employees(in 348 reviews)
  • "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality.(in 93 reviews)
  • "Fun work environment and pays well.(in 85 reviews)
  • "Flexible schedule and simple responsibilities(in 77 reviews)
Cons
  • "Cons is the management is poor and hourly is not good.(in 720 reviews)
  • "low pay (seems fair until you actually start working there and realize that its not worth it)(in 539 reviews)
  • "managers are rude and careless(in 481 reviews)
  • "If you want to work long hours and receive half of what you work for than this is the company for you!(in 301 reviews)
  • "This could just be the location I worked at but there was way to much favoritism and sometimes bullying disguised as 'joking around'.(in 141 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Forever 21 and is not affected by filters.

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  1. 5.0
    Former Employee

    fun place to work

    Jan 29, 2022 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    challenging and fashion-forward job to work

    Cons

    hard work and lots of inventory

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  2. 5.0
    Former Employee, less than 1 year

    Great job

    May 25, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Cross-training -Learning to work in a fast-paced environment - Positive environment

    Cons

    I don't have any cons.

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  3. 5.0
    Current Employee, more than 3 years

    Sales Associate

    May 23, 2022 - Brand Ambassador 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Are flexible with your schedule.

    Cons

    The customers will crash the store of course.

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  4. 4.0
    Current Employee

    F21

    May 21, 2022 - Assistant Visual Merchandising Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Moving up is easy if you want too

    Cons

    Regardless its still a retail job

    Continue reading
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  5. 4.0
    Former Employee

    Job Experience

    May 21, 2022 - Brand Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Get lots of hours to work -Discounts on clothes

    Cons

    -Demanding job -Inflexible work environment -Low pay

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  6. 4.0
    Former Employee, more than 1 year

    Clothing Store

    May 19, 2022 - Assistant Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Was able to meet lovely people

    Cons

    The rate of pay could change

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  7. 5.0
    Former Employee

    Great place

    May 18, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a fun working environment

    Cons

    Busy and stressful during holidays

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  8. 4.0