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Forever 21

Engaged Employer

Forever 21

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Forever 21 Reviews

Updated Sep 25, 2023

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Found 8,381 of over 9K reviews
42% Recommend to a Friend
Forever 21 Chief Executive Officer Winnie Park
59% Approve of CEO

Found 7,990 of over 9K reviews

Recommend to a Friend
Approve of CEO
Forever 21 Chief Executive Officer Winnie Park
Winnie Park
168 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "The people I work with are great and they like to promote from within if they see potential in you.(in 412 reviews)
  • "Coworkers were great and I had a fun time as a sales associate with my fellow employees(in 390 reviews)
  • "Very considerate about responsibilities outside of work (Flexible Schedule)(in 100 reviews)
  • "Fun work environment and get to wear mostly whatever you'd like(in 94 reviews)
  • "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality.(in 93 reviews)
  • "Cons is the management is poor and hourly is not good.(in 783 reviews)
  • "low pay (seems fair until you actually start working there and realize that its not worth it)(in 594 reviews)
  • "Manager was rude and unapproachblr(in 512 reviews)
  • "If you want to work long hours and receive half of what you work for than this is the company for you!(in 329 reviews)
  • "Favoritism is rampant.(in 148 reviews)

Ratings by Demographics

This rating reflects the overall rating of Forever 21 and is not affected by filters.

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    1. 5.0
      Sep 14, 2023
      Sales Associate
      Former Employee, more than 3 years
      New York, NY
      CEO Approval
      Business Outlook


      Lots of fun people Interacting with people from all walks of lives.


      busy sometimes. i don't like tourists.

      1. 2.0
        Sep 23, 2023
        Former Employee, more than 3 years
        CEO Approval
        Business Outlook


        The employee discount is pretty good, you can use across other brands under the SPARC umbrella.


        Forever 21 lacks on investing on their store teams. They don’t give enough payroll to help set the stores up for success especially when they want all their shipment processed and place on the floor, they want exceptional customer service, they want their stores to be per visual standards. They also expect you to use old out dated visual supplies to support their visual directives. The DM and FVM only gives their lowest volume store old visual supplies that are usually not in good condition. The merit increase they give to their managers is horrid, just a 1% increase. Really?!?!

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      Viewing 1 - 10 of 7,990 Reviews

      Forever 21 Reviews FAQs

      Forever 21 has an overall rating of 3.2 out of 5, based on over 8,596 reviews left anonymously by employees. 42% of employees would recommend working at Forever 21 to a friend and 32% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, Forever 21 employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Forever 21. This rating has been stable over the past 12 months.

      42% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Forever 21 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Forever 21 to be work life balance, coworkers and the cons to be career development, benefits, management.

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      Those hired/rejected by MBB, how did you get the news after the first round of interviews? Via phone or email? As of now all the comms with HR were through email, so not sure what to expect. Also it has been >1 weeks since...🫠McKinsey & Company Boston Consulting Group Bain & Company



      I recently did a phone interview and it went well. A week later, I get an in person interview with HR. They let me know I will be hearing back from them shortly. On linked in, the position I applied for opened back up, is this a sign that they decided to not hire me? I’ll be reaching out soon. But just got me disappointed.


      Glassdoor has 8,596 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.