Forever 21 Reviews | Glassdoor

Forever 21 Reviews

Updated May 25, 2017
3,699 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,419 Ratings

3,699 Employee Reviews

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Pros
  • Working in fast paced environment (in 241 reviews)

  • Opportunities to learn a lot about the industry (in 55 reviews)

Cons
  • Need a better employee discount (in 184 reviews)

  • 10% discount for clothes you know wont last (in 174 reviews)

More Pros and Cons

  1. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Canton, OH
    Current Employee - Sales Associate in Canton, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forever 21 full-time (More than a year)

    Pros

    Met some amazing people here

    Cons

    You're like a worker bee

    Advice to Management

    listen to your employees


  2. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Cleveland, OH
    Former Employee - Sales Associate/Cashier in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Two interview. First part wasn't hard, your typical basic interview questions

    Cons

    The management was a bit different compared to what I'm used to. They have a certain way they run their store


  3. "Opry Mills Forever21"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Nashville, TN
    Former Employee - Sales Associate/Cashier in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Forever 21 part-time (More than a year)

    Pros

    Management was very organized. Shift went by fast. 7 hour shifts.

    Cons

    Customers were rude. There was always things on the floor. Closing the store was horrible.

    Advice to Management

    Keep the organization going.


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  5. "Co-Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager in Los Angeles, CA
    Former Employee - Co-Manager in Los Angeles, CA
    Recommends
    Approves of CEO

    I worked at Forever 21 (Less than a year)

    Pros

    Busy operation with great exposure to enhance Customer Service and sales skills.

    Cons

    Downtown location with expensive parking.


  6. "Great Job if you like Fashion!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Houston, TX
    Current Employee - Visual Merchandiser in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever 21 part-time (Less than a year)

    Pros

    You get a small discount of 10% but are always up to date with new styles and clothing, they offer flexible a schedule specially if you're in school and you get to meet interesting people all day such as your coworkers!

    Cons

    Sometimes customers can be rude and will leave clothing on the ground, but no biggie, sometimes it can be quite boring due to being quite lonely at times but there's always something to keep you occupied.

    Advice to Management

    Y'all do a great job!


  7. "Great Company / New management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Forever 21 part-time (More than a year)

    Pros

    My coworkers were great, plenty of hours during holiday time, discount was 10%.

    Cons

    Management could be petty sometimes


  8. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Riverhead, NY
    Former Employee - Sales Associate in Riverhead, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 (More than a year)

    Pros

    My co-workers were friendly, Cute clothes

    Cons

    Employee discount is tiny, Nasty customers, Disorganized


  9. "Forever 21"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in East Brunswick, NJ
    Current Employee - Sales Associate in East Brunswick, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forever 21 part-time (Less than a year)

    Pros

    The people I work with, and the overall vibe of the store is the best. The music, and the retail experience both tie into why I like going to work.

    Cons

    The messy store, the go-backs, and the late nights of closing.


  10. "Part time worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Las Cruces, NM
    Former Employee - Part Time Sales Associate in Las Cruces, NM

    I worked at Forever 21 part-time

    Pros

    Discount clothing, close proximity to home

    Cons

    not enough hours, messy customers


  11. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Forever 21 part-time (More than a year)

    Pros

    Easy and great part-time job while in school

    Cons

    Staying late after closing to do go-backs and clean up takes a lot of time due to the amount of inventory


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