Forever 21 Reviews | Glassdoor

Forever 21 Reviews

Updated June 18, 2018
4,379 reviews

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2.7
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,638 Ratings

4,379 Employee Reviews

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Pros
  • "If you like a fast-paced environment, you'll do well here" (in 277 reviews)

  • "Opportunities to learn a lot about the industry" (in 59 reviews)

Cons
More Pros and Cons

  1. "Forever 21 was a accepting work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Franklin, TN
    Former Employee - Sales Associate in Franklin, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 full-time (More than a year)

    Pros

    They want their employees to succeed.

    Cons

    I had no cons working here. I loved it/


  2. "Forever 21 Salary"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    The pay was minimum wage. The workload was easy working as a cashier and co-workers are extremely friendly.

    Cons

    Rude customers and long hours.

  3. "Salary"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    Friendly environment, easy work and tasks

    Cons

    Bad hours especially if In school


  4. "Store Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in San Jose, CA
    Current Employee - Sales Associate/Cashier in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time (Less than a year)

    Pros

    The workers help me by telling me where are some certain clothes.

    Cons

    Cashier take a bit long.

    Advice to Management

    Their cashiers must be faster.


  5. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    Flexible working hours make it fun to work

    Cons

    Management setup can be more stream-lined

    Advice to Management

    focus more on giving workers benefits/higher pay and also


  6. "Good Temporary Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Montebello, CA
    Current Employee - Store Associate in Montebello, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 (Less than a year)

    Pros

    Fairly easy job, good when in high school or college but not much room for growth

    Cons

    Not really flexible with hours, late nights, don't get paid for late nights when you should

    Advice to Management

    Be more encouraging and not so disappointed when we don't meet quota for sales


  7. "For Sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great to work at. lots of people to help out.

    Cons

    Too much standing but really fun

  8. "Store Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fun environment, Clean workplace, Nice people

    Cons

    Kinda low pay but not too bad


  9. "Fun Place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    Always cute clothes to look at, nice co-workers

    Cons

    fast paced- very crowded with clothes


  10. Helpful (1)

    "Stay as a customer, do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Houston, TX
    Former Employee - Visual Merchandiser in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Forever 21 full-time (Less than a year)

    Pros

    Immediate benefits (health,vision,dental). The dress code was non existent.

    Cons

    The company itself has no structure and hires just about anyone which creates a very toxic environment. What makes matters worse is when that anyone ends up being in management and tries to tell you how to do your job while ignoring company standards and their direction of fashion. Management was their to get a paycheck, as well as district managers so nothing will ever change.
    Not to mention the very bias low pay. If you're ever vm don't think for a second you're getting paid a lot because you won't.

    Advice to Management

    Do not promote within when it comes to management. It needs to be people who have actual experience in leading a store and delegating tasks. Glad I left when I did ✌


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