Forever 21 Reviews | Glassdoor

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Forever 21 Reviews

Updated January 19, 2018
4,153 reviews

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2.7
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,572 Ratings

4,153 Employee Reviews

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Pros
  • This store is very fast paced and you will not be bored because time will fly by (in 269 reviews)

  • Opportunities to learn a lot about the industry (in 57 reviews)

Cons
More Pros and Cons

  1. "Okay"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    Good Co-workers, managers, and leads.

    Cons

    Credit Card is a high demand and if you can't get them you can't be on cash wrap.


  2. "good position lot to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 full-time

    Pros

    good management team, good enviroment

    Cons

    lunch only 30 min a

  3. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    fun environment to work in

    Cons

    horrible employee discount/benefits and poor communication


  4. "My experience at Forever 21 was okay, the only thing that made it fun were my co-workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Chicago, IL
    Former Employee - Sales Associate/Cashier in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Forever 21 full-time (More than a year)

    Pros

    If you need a part-time summer job, then Forever 21 just might be the place for you. Quick and somewhat easy money.

    Cons

    10% employee discount (No, you can’t combine discounts.), the mangers (They will talk about you behind your back.) and sometimes the customers.

    Advice to Management

    Treat people how you want to be treated.


  5. "sales associate"

    StarStarStarStarStar
    Former Employee - Sales Associate/Cashier/StockRoom in Bronx, NY
    Former Employee - Sales Associate/Cashier/StockRoom in Bronx, NY

    I worked at Forever 21 part-time (More than a year)

    Pros

    Great opportunity to work and meet talented people and getting benefits.

    Cons

    Workers got very Short breaks.


  6. "Forever 21 Visual Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forever 21 part-time

    Pros

    Good hours, fun environment, easy

    Cons

    Heavy lifting, early mornings, overnights


  7. "Good starter job"

    StarStarStarStarStar
    Former Employee - Sales Associate in Haledon, NJ
    Former Employee - Sales Associate in Haledon, NJ

    Pros

    This was my first job working here taught me a lot of things such as time management and hard work as well as customer service under pressure

    Cons

    No room to go higher up, rude customers, managers pick favorites

    Advice to Management

    Dont choose one side over another listen to both sides before making a decision

  8. "First Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    - Great first job to learn customer service and suggestive selling tactics
    - 30 min lunch break AND 10 min break for a full 7-8 hour shift

    Cons

    - The way the store is visually merchandised makes it difficult for both customers and employees to find specific items in the store

    Advice to Management

    - TRAIN EMPLOYEES PROPERLY AND DON'T LEAVE IT TO VETERAN EMPLOYEES TO DO YOUR JOB


  9. "I love my Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leeds, AL
    Former Employee - Anonymous Employee in Leeds, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 part-time (More than a year)

    Pros

    Fun environment, relaxed, chilled, clothes

    Cons

    Might get stuck with a slow manager who can’t count, haha, but other than that it’s great.


  10. "Fashion filled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandising Manager in Manchester, NH
    Current Employee - Visual Merchandising Manager in Manchester, NH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Forever 21 full-time (More than 8 years)

    Pros

    Fast paced, fun and energetic. It is a young customer and crowd, will always be evolving and moving with fashion, economic and demographic trends

    Cons

    Maximum work for minimum pay. You wear the hat of 3 jobs. It’s a tough job to stay on top of all aspects

    Advice to Management

    More perks and incentives to weigh out and compensate


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