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Forever 21 Reviews
Updated Sep 25, 2023
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Found 8,381 of over 9K reviews
42% Recommend to a Friend
59% Approve of CEO
Found 7,990 of over 9K reviews
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Recommend to a Friend
Approve of CEO
Winnie Park
168 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The people I work with are great and they like to promote from within if they see potential in you." (in 412 reviews)
- "Coworkers were great and I had a fun time as a sales associate with my fellow employees" (in 390 reviews)
- "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality." (in 93 reviews)
Cons
- "low pay (seems fair until you actually start working there and realize that its not worth it)" (in 594 reviews)
- "If you want to work long hours and receive half of what you work for than this is the company for you!" (in 329 reviews)
Ratings by Demographics
This rating reflects the overall rating of Forever 21 and is not affected by filters.
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- 5.0Sep 14, 2023Sales AssociateFormer Employee, more than 3 yearsNew York, NY
Pros
Lots of fun people Interacting with people from all walks of lives.
Cons
busy sometimes. i don't like tourists.
- 2.0Sep 23, 2023ManagerFormer Employee, more than 3 years
Pros
The employee discount is pretty good, you can use across other brands under the SPARC umbrella.
Cons
Forever 21 lacks on investing on their store teams. They don’t give enough payroll to help set the stores up for success especially when they want all their shipment processed and place on the floor, they want exceptional customer service, they want their stores to be per visual standards. They also expect you to use old out dated visual supplies to support their visual directives. The DM and FVM only gives their lowest volume store old visual supplies that are usually not in good condition. The merit increase they give to their managers is horrid, just a 1% increase. Really?!?!
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Forever 21 Reviews FAQs
Forever 21 has an overall rating of 3.2 out of 5, based on over 8,596 reviews left anonymously by employees. 42% of employees would recommend working at Forever 21 to a friend and 32% have a positive outlook for the business. This rating has been stable over the past 12 months.
42% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Forever 21 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Forever 21 to be work life balance, coworkers and the cons to be career development, benefits, management.
