Forever 21 Reviews | Glassdoor

Forever 21 Reviews

Updated October 17, 2018
4,612 reviews

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2.7
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,726 Ratings

4,612 Employee Reviews

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Pros
  • "If you like a fast-paced environment, you'll do well here" (in 285 reviews)

  • "You learn a lot because everything is so fast paced" (in 61 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Good for creative young people who want to pursue their career in retail."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Glendale, CA
    Former Employee - Store Associate in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 part-time (Less than a year)

    Pros

    Active and energetic working environment

    Cons

    Minimum wage only and you have to work on holidays


  2. "Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great atmosphere and fun place to work

    Cons

    No room to move up

  3. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Forever 21 part-time

    Pros

    - Simple tasks and typical retail job

    Cons

    - Working with general public
    - Issues with changing management and lack of structure
    - Scheudling issues


  4. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    Managers were wonderful to work with; very friendly coworkers

    Cons

    Expect to stay much later past closing on busy days


  5. "My experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Forever 21 part-time

    Pros

    The pay was very nice, and it was fun to interact with people.

    Cons

    Management was awful and at times , could be very stressful. Only a few employees are scheduled to work even , and the work load is too much for a few people.

    Advice to Management

    More people should work the floor.


  6. "New Store"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    The manager was fair the it was over all a good team

    Cons

    None. It's fine for a part time gig.


  7. "I Love Shopping Here I Love Their Style Love The Clothing Line For Men Just Wish It Was Bigger At Most Locations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stocker in Humble, TX
    Current Employee - Stocker in Humble, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever 21 part-time (More than a year)

    Pros

    The Environment The Atmosphere Love It, It's Amazing

    Cons

    The Only Challenge Would Be Handling A Busy Day And Taking Care Of The Customers.

    Advice to Management

    Only Advice I Have For Y'all Is This The Men's Department Should Stand Out More And Ya'll Definitely Would Get More Men Shopping There.

  8. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 full-time

    Pros

    Met great people, 10% discount

    Cons

    Not very organized, district manager un-present


  9. "Part Time Cashier Interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    On the spot interview and hiring

    Cons

    Orientation lasted forever for no reason


  10. "Decent for anyone's first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Poughkeepsie, NY
    Former Employee - Sales Associate/Cashier in Poughkeepsie, NY
    Doesn't Recommend

    I worked at Forever 21 full-time (Less than a year)

    Pros

    you learn how to fold

    Cons

    strict system, non communicative management, no benefits, insane store criteria from corporate, terrible music, snobby managers

    Advice to Management

    Theres no need for there to be 5+ managers, the lack of communication leads to a lot of employee confusion. The closing cleanup routine is insane and does not need to be 3-4 hours long. During the holidays after closing we wouldn't be able to leave until 3am! Give a better employee discount!


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