Forever 21 Reviews | Glassdoor

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Forever 21 Reviews

Updated February 23, 2018
4,191 reviews

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2.7
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,588 Ratings

4,191 Employee Reviews

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Pros
  • This store is very fast paced and you will not be bored because time will fly by (in 269 reviews)

  • Opportunities to learn a lot about the industry (in 57 reviews)

Cons
  • Employee discount is essentially nothing (in 212 reviews)

  • 10% discount minimum wage extra tasks (in 188 reviews)

More Pros and Cons

  1. Helpful (1)

    "DESIGN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interior Designer in New York, NY
    Current Employee - Interior Designer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever 21 full-time (More than 8 years)

    Pros

    Fast paced, street fashion, brand collaborations, in house design, multiple locations

    Cons

    lowered budget, physical environment, size of the team


  2. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lansing, MI
    Former Employee - Anonymous Employee in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 part-time (More than a year)

    Pros

    Very Easy part time job

    Cons

    Lots of cleaning around the store

  3. "LOS Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 full-time

    Pros

    -Working around fashion
    -Helping customers
    -Teamwork

    Cons

    -Small discount
    -Poor training
    -Inconsistent approaches/methods
    -Does not reward hard workers
    -Needs more structure

    Advice to Management

    -More structured training program
    -Continous training
    -Raises


  4. "Good for full-time students"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    Flexible schedule, Negotiable pay, Friendly coworkers

    Cons

    Crazy weekends, Customers can be rude

    Advice to Management

    More employee training


  5. "Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Austin, TX
    Former Employee - Sales Representative in Austin, TX

    I worked at Forever 21 part-time (More than a year)

    Pros

    culture, fun environment with young people, managers invest in employees, shifts go by fast

    Cons

    long hours, retail environment, customers can disrespect you often


  6. "Sale associate"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Sales Associate in Lexington-Fayette, KY
    Current Employee - Sales Associate in Lexington-Fayette, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 part-time (More than a year)

    Pros

    Amazing workplace, love the co-workers

    Cons

    None really, everyone there is amazing


  7. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    -Easy interview
    -Easy tasks
    -Chill co-workers

    Cons

    Minimum wage, minimal training, favoritism, micromanaging managers

  8. "Short review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Orlando, FL
    Former Employee - Sales Associate/Cashier in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 part-time (More than a year)

    Pros

    Easy money and money. Flexible hours.

    Cons

    Employee discount is essentially nothing. Managers get promoted based on length of time working there not by skill set. Long hours for closing shifts


  9. "supervisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 full-time

    Pros

    Gaining experience as Supervisor at a large retail store also learning various ways about customer service

    Cons

    Working nights and weekends it is not conducive to my school schedule


  10. Helpful (1)

    "Management is not very good although the coworkers are quite friendly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 full-time

    Pros

    You meet a lot of great people

    Cons

    Managers do not pay attention to the hard work some employees put in. Scheduling is a mess. Minimal opportunities for advancement. They hire from outside the company. Often times you do not get out of work until midnight or later.

    Advice to Management

    Be more observant of all the employees and what they do.


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