Forever 21 Reviews

Updated May 13, 2021

To filter reviews, or .
3.2
46%
Recommend to a Friend
59%
Approve of CEO
Forever 21 CEO Daniel Kulle
Daniel Kulle
165 Ratings
Pros
  • "Great with schedules, fast paced environment(in 319 reviews)

  • "Great people, Fun working environment, mostly younger people straight out of hig school or college(in 168 reviews)

  • Cons
  • "If you're looking to work there for the Employee Discount, it is only 10%(in 265 reviews)

  • "Receive minimum wage in long hours(in 248 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Forever 21 and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Former Employee

      Sales Associate

      Mar 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good environment, friendly co workers

      Cons

      Sometimes customers can be rude but you just have to remain positive

      Be the first to find this review helpful
    2. 4.0
      Former Employee, less than 1 year

      Good temporary job

      May 11, 2021 - Forever 21 Sales Associate in Birmingham, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The coworkers were the best

      Cons

      Extremely late nights. No real opportunity for growth. A lot of no call no shows.

      Be the first to find this review helpful
    3. 4.0
      Current Employee, more than 1 year

      Good environment

      May 10, 2021 - Sales Associate in Sugar Land, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      employee discount and fellow employees

      Cons

      it can be hard to get someone to take your shift mostly if you are a cashier

      Be the first to find this review helpful
    4. 4.0
      Former Employee, more than 1 year

      I loved it

      May 10, 2021 - Sales Associate/Cashier in Chattanooga, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule, you get to dress cute everyday

      Cons

      Managers take their job too serious sometimes, you can’t dress down

      Be the first to find this review helpful
    5. 5.0
      Former Employee, less than 1 year

      Pretty good part time job

      May 3, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Was a part time job before I moved for college. It was my first job and that ddint affect my chances of getting hired. Really flexible and worked around your schedule!

      Cons

      Weird hierarchal system: coworkers that worked even a month before you think they can boss you around and managers won’t say anything

      Be the first to find this review helpful
    6. 4.0
      Current Employee, less than 1 year

      Forever21

      May 11, 2021 - Cashier/"Brand Ambassador" in Arlington, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -flexible schedule -good enough pay

      Cons

      -managers are difficult at times -rude customers

      Be the first to find this review helpful
    7. 5.0
      Former Employee

      F21

      May 9, 2021 - Forever 21 in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun fast paced easy a lot of co workers

      Cons

      cannot complain did not hate working here

      Be the first to find this review helpful
    8. 4.0
      Former Employee

      Working at F21

      May 8, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good atmosphere. Nice managers. Easy job.

      Cons

      Time consuming. Not as flexible.

      Be the first to find this review helpful
    9. 3.0
      Former Employee, more than 3 years

      Retail

      May 13, 2021 - Brand Ambassador in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Your co workers and discount

      Cons

      The rules are beyond real

      Continue reading
      Be the first to find this review helpful
    10. 3.0
      Former Employee, less than 1 year

      Sales associate

      Mar 27, 2021 - Sales Associate in Aventura, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The nice part about working at Forever 21 is that you get discounts on their items. It was also nice because the location I worked for celebrities would come by all the time and meeting each on was nice as well.

      Cons

      Working at Forever 21 had its down side as well (every job isn’t perfect). The manual labor was terrible for the amount that this posting paid. If you were on the sales floor, at the end of the shift you have to clean up and organize whatever room you worked at, and it would take hours to do. Each room or section in forever 21 were really big, and customers would throw clothes on the floor and make a mess so as a sales associate you had to clean that up and organize each clothing item to its specific section, by yourself. Sometimes another sales associate helps but it’s not much because they have their own room to fix as well. Overall it’s a job so just do your job to the best of your ability and go home.

      Be the first to find this review helpful
    Viewing 1 - 10 of 6,223 Reviews

    Popular Careers with Forever 21 Job Seekers

    Sales Associate
    Learn About the Job
    JobsSalariesInterviews
    Sales Associate Fitting Room
    Learn About the Job

    Work at Forever 21? Share Your Experiences

    or