Forever 21 Reviews | Glassdoor

Forever 21 Reviews

Updated February 27, 2017
3,530 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,371 Ratings

3,530 Employee Reviews

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Pros
  • I love my co-workers, the fast paced work environment, and always have a project to take on (in 233 reviews)

  • Opportunities to learn a lot about the industry (in 54 reviews)

Cons
More Pros and Cons

  1. "Hard-work will be rewarded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Winston-Salem, NC
    Former Employee - Sales Associate in Winston-Salem, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Forever 21 part-time (Less than a year)

    Pros

    Flexible with schedule, willing to give those who work hard more hours, if you wanted a new item you could scope it up before it was put out on the floor (and sometimes they only send an item in 1 large and 5 small, so if you really want it, get it!)

    Cons

    Being on your feet all day, breaks weren't often given at the assigned time, the return policy caused a lot of issues between customers and cashiers, the 10% discount wasn't much


  2. Helpful (1)

    "Cool place if you're passionate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Towson, MD
    Former Employee - Sales Associate in Towson, MD
    Doesn't Recommend
    No opinion of CEO

    I worked at Forever 21 part-time (More than a year)

    Pros

    Got very close with coworkers, got to see cool clothes before they were put out of the floor, very good hours if you're one of those people who whats to make money

    Cons

    Late nights, some what disorganized

    Advice to Management

    Better training


  3. "It's Okay I Guess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Durham, NC
    Former Employee - Sales Associate in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 (More than a year)

    Pros

    Best Reasons
    Amazing Hours
    Amazing Coworkers

    Cons

    Horrible Paper System
    No vacation time as far as part time
    10% off discount 🙄
    Never Answers the phone


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Not bad, but not the best."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Orlando, FL
    Current Employee - Assistant Manager in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time (More than a year)

    Pros

    Easy advancement, Flexible Scheduling, Many positions

    Cons

    Benefits, Pay, Job Fairness, Too much work for Minimal Pay, Unprofessional


  6. "Basic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Daly City, CA
    Former Employee - Sales Associate in Daly City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forever 21 part-time (Less than a year)

    Pros

    Basic job to gain basic experience.

    Cons

    I don't really feel that they give you opportunities to move up within the company. They will hire for a manager position but don't really give the option to others on the sales floor to move up.


  7. "Regular retail job to work at."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    Fun coworkers
    Good clothes
    Discount

    Cons

    Bad mangement
    No advancements
    Low wage (minimum wage)


  8. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Forever 21 part-time

    Pros

    good discount, good benefits, fun workers

    Cons

    difficult shoppers, bad hours, overtime for no pay


  9. "Company review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Awesome company to work for

    Cons

    i didnt see any cons


  10. "n/a"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY

    I have been working at Forever 21 part-time (Less than a year)

    Pros

    I get meet new people.

    Cons

    Not enough hours and money

    Advice to Management

    n/a


  11. "Lead of service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Forever 21 full-time

    Pros

    Co-workers and shopping, customers sometimes

    Cons

    Customers, drama with coworkers.



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