Forever 21 Reviews | Glassdoor

Forever 21 Reviews

Updated December 11, 2018
4,696 reviews

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2.7
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,749 Ratings

Employee Reviews

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Pros
  • "If you like a fast-paced environment, you'll do well here" (in 287 reviews)

  • "You learn a lot because everything is so fast paced" (in 62 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Good for creative young people who want to pursue their career in retail."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Glendale, CA
    Former Employee - Store Associate in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 part-time (Less than a year)

    Pros

    Active and energetic working environment

    Cons

    Minimum wage only and you have to work on holidays


  2. Helpful (1)

    "Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Manager in Waco, TX
    Current Employee - Visual Manager in Waco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever 21 full-time (More than 5 years)

    Pros

    One of the best reasons to work for the company is all the different opportunities to grow within the company that it offers.

    Cons

    I love everything about working for the company

    Advice to Management

    Practice the 4 C's more often as will as the H.I.P.P.O vision.

  3. "Luck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in North Miami, FL
    Current Employee - Stock Associate in North Miami, FL
    Recommends
    Positive Outlook

    I have been working at Forever 21 part-time

    Pros

    It a good place to work at.

    Cons

    It the best place. A lot of people.

    Advice to Management

    Hey, is a good place


  4. Helpful (1)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Dallas, TX
    Former Employee - Store Manager in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 full-time (More than 5 years)

    Pros

    Great room for advancement. Easy job

    Cons

    Company expectations are unrealistic. Small back room. Discount sucks.

    Advice to Management

    Focus on helping the actual store instead of sitting behind a computer screen sending emails


  5. "Not the worst job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time

    Pros

    Pretty laid back environment. You can keep up with fashion trends. Paid holidays. Opportunities to move up.

    Cons

    Horrible PTO. Turnover rate. Split management team. Little to no training. Way behind in technology.


  6. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Binghamton, NY
    Current Employee - Retail Sales Associate in Binghamton, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever 21 part-time (More than a year)

    Pros

    short 5 hour shifts, simple tasks, music while you work

    Cons

    working the long hours during the holidays, the inconsistent hours


  7. "Great Training Ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Coordinator in Los Angeles, CA
    Current Employee - Clinical Research Coordinator in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Forever 21 full-time (More than 3 years)

    Pros

    Great science is happening with top physicians. Benefits are great as well. I love helping patients and advancing science. Theres a lot of opportunities to learn and maximize growth as a training opportunity.

    Cons

    Its hard to move up. Too much bureaucracy, and sometimes too rigid to complete tasks. Sometimes administrators can be unfriendly.

    Advice to Management

    Advance peoples growth.

  8. Helpful (1)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Burlington, MA
    Former Employee - Assistant Manager in Burlington, MA

    I worked at Forever 21 full-time (More than 3 years)

    Pros

    Great place to meet new people.

    Cons

    Overworked and underpaid. They do not take care of their employees.


  9. Helpful (2)

    "Assistant buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer in Los Angeles, CA
    Former Employee - Assistant Buyer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Forever 21 full-time (More than a year)

    Pros

    Pto, benefits, sample sales

    Cons

    Horrible leadership, divided, chaotic, too many chiefs trying to approve, lack of organization, old school programs, too many personal opinions, put vendors out of business, stole or copied other vendors styles, and they don't pay what you deserve and they can change your position or department without your consent.

    Advice to Management

    Need to divide departments and approvals more efficiently. Pay what your loyal employees ask for or they'll leave like many others.


  10. "Alright"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Forever 21 part-time

    Pros

    Great Co-Workers, nice managers, fun environment

    Cons

    Low pay, long shifts, huge work load

    Advice to Management

    Offer more training with new hires.