Forever 21 Reviews | Glassdoor

Forever 21 Reviews

Updated August 15, 2017
3,866 reviews

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3,866 Employee Reviews

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Pros
  • Working in fast paced environment (in 252 reviews)

  • Opportunities to learn a lot about the industry (in 56 reviews)

Cons
More Pros and Cons

  1. Helpful (4)

    "Great First-Time Retail Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    - Friendly coworkers
    - Friendly customers

    Cons

    - 'Go-Backs' (returning clothes from the changing room to the sales floor) at the end of the night.
    - The company pushing more clothes for a new 'season' onto our already full and crowded salesfloor.


  2. "Stock Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Manager in Cypress, TX
    Former Employee - Stock Manager in Cypress, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 full-time (More than 3 years)

    Pros

    Getting to create from scratch

    Cons

    Transitioning from stock room to sales floor on

    Advice to Management

    Be available when needed

  3. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    Worked with some pretty nice and interesting people

    Cons

    The go backs and overall maintaining the floor


  4. "ASM at Forever 21"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Arlington, TX
    Current Employee - Sales Manager in Arlington, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Forever 21 full-time (More than 5 years)

    Pros

    Friendly co-workers. Decent pay. Nice customers.

    Cons

    Horrible work/life balance. Sometimes you're at work until 1am depending on how busy it is. Corporate gives unrealistic goals with not many hours. Blames everything on customer service when we only have enough hours to have 1 associate on the sales floor.

    Advice to Management

    INVEST IN YOUR TEAM/STORES WITH HOURS. QUIT THE LOD SEGMENTS.


  5. "retal sales associate at forever 21"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 part-time

    Pros

    interaction with customers, experience, learn new things

    Cons

    miscommunication between management and associates


  6. "Customer Sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Wellington, FL
    Former Employee - Anonymous Employee in Wellington, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 part-time (More than a year)

    Pros

    Easy job, you get what you expect

    Cons

    Not really flexible with meeting or listening to the needs of employees


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Cashier
    Current Employee - Head Cashier
    Doesn't Recommend
    Neutral Outlook

    I have been working at Forever 21 full-time (More than 3 years)

    Pros

    I have three years of experience in cushier, I speak two languages Spanish and English i'm always open for whatever hour

    Cons

    I need breaks nothing nothing

  8. "Store Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    Great Pay and you get a lot of hours if you are a hard worker.

    Cons

    Most employees don't take the job seriously and it makes it harder on those who do.

    Advice to Management

    Let those who are becoming a burden to others know and hold them responsible.


  9. "Would not reccommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier
    Doesn't Recommend

    I worked at Forever 21 part-time (Less than a year)

    Pros

    Good co-workers, time moves fast when the store is packed, I don't have any other pros but I need to meet the 20 word minimum

    Cons

    Rude management, long and late hours, must be willing to work weekends and holidays, just about everything is a con

    Advice to Management

    Treat your employees with respect, listen to their recommendations: they are the ones out there on the floor and register, so they may have some good ideas about how to run things better


  10. "Long hours but friendly co-workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Davie, FL
    Former Employee - Sales Associate/Cashier in Davie, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Forever 21 part-time (Less than a year)

    Pros

    I met all lot of nice people and a girlfriend while working there. You can relate to them because they have similar likes and lifestyles as you.

    Cons

    The long hours would be tiring. But as a cashier , and the formatting for the cashiers, you were surrounded by your friends so it made the work more enjoyable.

    Advice to Management

    To relax and not try to control everything.


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