Forever 21 Reviews | Glassdoor

Forever 21 Reviews

Updated October 19, 2017
3,991 reviews

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3,991 Employee Reviews

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Pros
  • Working in fast paced environment (in 258 reviews)

  • Opportunities to learn a lot about the industry (in 57 reviews)

Cons
More Pros and Cons

  1. "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandising Manager in Omaha, NE
    Former Employee - Visual Merchandising Manager in Omaha, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Forever 21 (Less than a year)

    Pros

    Company is great place to work. Excellent benefits. Major room for growth and easy to move up and transfer. Everybody is fun friendly and works as a team and family.

    Cons

    Unorganized depts/Sections. The sections have depts within themselves. So it makes it kind of confusing to keep the store up to date and rotated properly due to the style of clothing and depts being different but similar. The style of clothes can be mixed and matched from various depts and it throws a lot of customers off along with sales associates. Especially when the visual has to substitute the clothes for another item from an entirely different dept and still make it fit.

    Advice to Management

    Keep up with sales associates so that the depts can stay up to par


  2. "Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Santa Monica, CA
    Current Employee - Sales Associate in Santa Monica, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 part-time (More than a year)

    Pros

    The hours are pretty good consider the fact it is a part-time job. And it is flexible, if you have nothing else going on. Pay is good since it's minimum wage.

    Cons

    Poor management
    Won't work with your availability
    Expect you to do things that you're not payed to do. Also; I recommend that you know your laws and rights. Depending on who's/how's your manager; they can screw you over.

    Advice to Management

    Respect your employees on what's going on in their lives. We understand in separating our personal life from our professional life; but we have no control on what's going on. Make sure you do your part as manager and make sure the store runs smoothly. Don't pick favorites, and know you laws too.

  3. "My experience here was horrible no proper training viviene duong was so unprofessional, she told me i get under he skin."

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Forever 21 full-time (Less than a year)

    Pros

    I loved the discounts, beautiful clothes. There's not much to say here.

    Cons

    I will never forget how i was treated , i felt very bad viviene duong was so unprofessional.

    Advice to Management

    Be careful with management and make sure they stay professional ,make sure employees are treated with respect.


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Forever 21 part-time

    Pros

    Discount (10%), bright and upbeat atmosphere

    Cons

    Messy, unorganized merchandise and customers tear up the store

    Advice to Management

    Create a better scheduling program


  5. "great first job experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Gretna, LA
    Former Employee - Sales Associate in Gretna, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 part-time (More than a year)

    Pros

    very well organized, flexible hours and friendly management.

    Cons

    very poor maintenance and huge theft problem


  6. "Great Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Forever 21 part-time

    Pros

    Super good way to gain customer service experience, loved all my coworkers, we worked as a family.

    Cons

    lots of jewelry to stock up and when they were tangled you'd have to detangle it and that is almost 30 minutes of your time


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 part-time

    Pros

    Fun liked helping customers stayed busy

    Cons

    Low pay boring sometimes long hours

  8. "I don’t recommend this one"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate in Willow Grove, PA
    Former Employee - Retail Sales Associate in Willow Grove, PA

    I worked at Forever 21 full-time (More than a year)

    Pros

    Good work mates made lots of friends

    Cons

    Bad managers no communciation bad pay and not enough hours


  9. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Negative Outlook

    I have been working at Forever 21 (More than a year)

    Pros

    Its Fun for problem solvers

    Cons

    Terrible management. You get treated like dirt and get worked to death. You only progress in your job if you are favorited.

    Advice to Management

    Appreciate the people you have left. Nashville im talking to you.


  10. "Environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 full-time

    Pros

    Independent, work life balance, understanding managers

    Cons

    Long drive, tiny shuttle, low pay,


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