Forever 21 Reviews | Glassdoor

Forever 21 Reviews

Updated Feb 24, 2020

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2.9
39%
Recommend to a Friend
34%
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,966 Ratings
  1. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stocker 

    I worked at Forever 21 part-time for less than a year

    Pros

    not too bad could be better

    Cons

    fast dynamics have to be really fast

    Forever 212020-02-10
  2. "fun Atmospheres but not enough hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Palm Beach Gardens, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Forever 21 part-time for less than a year

    Pros

    It’s a great place to work. You can wear jeans a tshirt and sneakers.

    Cons

    Not enough hours since I worked here last year. Many of there stores closed and since my and others hours have been cut. I was 5 days a week PT now I’m 2 to 3 days a week. Pay isn’t bad but no real raises in first year. The stores business has also dropped dramatically. Holidays get more business likewise.

    Forever 212020-02-09
  3. "visual merchandising"

    StarStarStarStarStar
    Former Employee - Visual Merchandiser in Staten Island, NY

    I worked at Forever 21 full-time for more than 10 years

    Pros

    working with amazing people and learning about clothing

    Cons

    no communication, lack of leadership

    Forever 212020-02-08
  4. "Great place to work at especially for a first time retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 

    I worked at Forever 21 part-time

    Pros

    Amazing experience Friendly management that's willing to help

    Cons

    no real attention paid to how messy the store can get

    Forever 212020-02-08
  5. "Poor management and lack of safety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stock Clerk in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    Because the store was located in a mall my lunch break was decent. I am fully aware this has nothing to do with the company.

    Cons

    -management lying to employees and the district and regional managers about numbers and training etc. -managers encouraged us to climb shelves and mountains of boxes to get to something. -no first aid kit in the store. -encouraged us to physically intervene with shoplifters. -favoritism across the store. -rats and insects infested the stock room and break room. evidence of rat droppings and cockroach shedding's on clothing. -never any positive reinforcement, only yelling when managers needed something done quickly. -I could keep going but this is more than enough.

    Continue reading
    Forever 212020-02-07
  6. "company work ethic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    get to learn a lot about customer service

    Cons

    none that I am aware of

    Forever 212020-02-07
  7. "Good Work and Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager 
    Recommends
    Approves of CEO

    I have been working at Forever 21 full-time

    Pros

    I get to work on really interesting areas and I have learned a lot since I joined the firm.

    Cons

    Work can get repetitive sometime.

    Forever 212020-02-06
  8. "Alright For A First Or Second Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Anaheim, CA
    Recommends
    Positive Outlook

    I have been working at Forever 21 part-time for more than a year

    Pros

    10% discount on everything Good social environment

    Cons

    Sometimes stayed 2 hours after closing

    Forever 212020-02-06
  9. "Forever 21 Cool Springs Review"

    StarStarStarStarStar
    Current Employee - Sales Associate in Franklin, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 part-time for less than a year

    Pros

    The people are nice and the breaks are cool

    Cons

    You will probably leave at 11 if you're closing

    Forever 212020-02-06
  10. "Great job !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    Great people, never bored, awesome discount !

    Cons

    early mornings, have to know everything about the store, solo work

    Forever 212020-02-05

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