Forever 21 Reviews | Glassdoor

Forever 21 Reviews

Updated April 28, 2017
3,639 reviews

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Full-time Part-time

3,639 Employee Reviews

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Pros
  • Working in fast paced environment (in 242 reviews)

  • Opportunities to learn a lot about the industry (in 55 reviews)

Cons
  • And the Employee discount is only 10% WHICH IS INSANE (in 181 reviews)

  • 10% discount for clothes you know wont last (in 174 reviews)

More Pros and Cons

  1. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Denver, CO
    Former Employee - Store Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 full-time (More than a year)

    Pros

    Global Vision
    Global Feedback
    Collaborative
    Trend right product

    Cons

    Many changes, completely unqualified district/regional sales and loss prevention managers. Visual Management supportive, though the lack of support to them and the greater importance on timeliness, not quality or proper roll out, of rapid executions is visible.

    Advice to Management

    Mr. Chang needs to either be in be out - pick one.


  2. "Benefits Not Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager in Metairie, LA
    Current Employee - Co-Manager in Metairie, LA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Forever 21 full-time (Less than a year)

    Pros

    Competitive Pay and Work Life Balence

    Cons

    Benefits, Work Hours, Human Resources

    Advice to Management

    Stick to the EE Handbook


  3. "Hard-work will be rewarded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Winston-Salem, NC
    Former Employee - Sales Associate in Winston-Salem, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Forever 21 part-time (Less than a year)

    Pros

    Flexible with schedule, willing to give those who work hard more hours, if you wanted a new item you could scope it up before it was put out on the floor (and sometimes they only send an item in 1 large and 5 small, so if you really want it, get it!)

    Cons

    Being on your feet all day, breaks weren't often given at the assigned time, the return policy caused a lot of issues between customers and cashiers, the 10% discount wasn't much


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  5. Helpful (1)

    "Cool place if you're passionate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Towson, MD
    Former Employee - Sales Associate in Towson, MD
    Doesn't Recommend
    No opinion of CEO

    I worked at Forever 21 part-time (More than a year)

    Pros

    Got very close with coworkers, got to see cool clothes before they were put out of the floor, very good hours if you're one of those people who whats to make money

    Cons

    Late nights, some what disorganized

    Advice to Management

    Better training


  6. "n/a"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Stylist in Los Angeles, CA
    Current Employee - Assistant Stylist in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forever 21 (More than a year)

    Pros

    Working with a company that has benefits.

    Cons

    Working on your foot at all times.


  7. "It's Okay I Guess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Durham, NC
    Former Employee - Sales Associate in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 (More than a year)

    Pros

    Best Reasons
    Amazing Hours
    Amazing Coworkers

    Cons

    Horrible Paper System
    No vacation time as far as part time
    10% off discount 🙄
    Never Answers the phone


  8. "Not bad, but not the best."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Orlando, FL
    Current Employee - Assistant Manager in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time (More than a year)

    Pros

    Easy advancement, Flexible Scheduling, Many positions

    Cons

    Benefits, Pay, Job Fairness, Too much work for Minimal Pay, Unprofessional


  9. "Basic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Daly City, CA
    Former Employee - Sales Associate in Daly City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forever 21 part-time (Less than a year)

    Pros

    Basic job to gain basic experience.

    Cons

    I don't really feel that they give you opportunities to move up within the company. They will hire for a manager position but don't really give the option to others on the sales floor to move up.


  10. "Horrible place to be at!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Columbus, GA
    Current Employee - Sales Associate in Columbus, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Forever 21 part-time

    Pros

    Coworkers are amazing to work with.

    Cons

    Managers plot against people to get them fired. Very disrespectful and treat employees like they are less than human. Just a very hostile, drama and rude place to work all around.

    Advice to Management

    Treat employees with respect and remember that you need them in order for the store to work which means stress free environment and giving us the tools we need in order to be successful


  11. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newport Beach, CA
    Former Employee - Sales Associate in Newport Beach, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Forever 21 part-time (Less than a year)

    Pros

    Everyone is super nice and friendly.

    Cons

    The managers weren't so friendly with their employees, time management, most of the time I was working more than I should've.


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