Forever 21 Store Associate Reviews | Glassdoor

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Forever 21 Store Associate Reviews

Updated Jan 9, 2020

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2.6
47%
Recommend to a Friend
24%
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
13 Ratings
  1. "What I like and don't like about my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier/Store Associate 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forever 21 part-time for less than a year

    Pros

    It's fun and fast you meet alot of people ... Always some what same hours.. very easy to learn

    Cons

    The one bad thing about working there Is only if you close you DONT know what time you get off

    Advice to Management

    Is communicate more with the employees

    Forever 212018-07-30
  2. "officially done with retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time for more than a year

    Pros

    the pay sometimes the people who give you a great experience the clothes

    Cons

    employee discount sucks store disorganized

    Advice to Management

    n/a

    Forever 212020-01-10
  3. "Worked for less than a year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Associate in San Jose, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    - Simple job - Many hours available - Hiring process quick - Length of employment could be very short

    Cons

    - Standing for hours - Messy break room - Chaotic environment - Mandatory night shift when closing, sometimes until 2am

    Forever 212019-11-07
  4. "Forever 21"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Associate in Brea, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    Its at the mall.no pros

    Cons

    the managers dont help you at all.The discount is ony 10% and u cant use it on clearance.their is so much drama.people call out alot.

    Forever 212019-07-30
  5. Helpful (1)

    "Don't Waste Your Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Associate in Glendale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    10% off discount. Doesn't apply on sales Easy to get hired (high turnover rate)

    Cons

    First, the management and other employees play a huge role in this kind of job. Management was incredibly poor and unprofessional at this store. The turnover rate here was insane. People would literally quit in a day during training. It wasn't uncommon to show up and see someone else had quit on a daily basis. Poor treatment of employees. Employees are treated as completely expendable, while some are shown favoritism (like any unprofessional workplace). Cashiers are the most valued but only if they are selling the forever 21 credit cards. But quick to be replaced when their sales drop which is one the few reasons that constantly leads to good employees losing morale and choosing to quit. Managers are chosen based more on who sticks around and gets along with the current managers. Breaks are not always given, even if you have never taken one your whole shift. Customers can be incredibly messy, especially in the sale areas. Employees get sent home all the time when business is slow, so you literally show up to go home and waste your time. Pay is minimal and benefits are almost non-existent. I would never recommend working here to anyone! There are other jobs out there where you'll be much more valued.

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    Advice to Management

    Improve your management and training. Managers need to have leadership and support their employees not just be disciplinary slave drivers.

    Forever 212019-07-25
  6. Helpful (1)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Associate in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    Easy work, but can be boring

    Cons

    Long hours, management sucks, customers can be rude, the f21 credit card is a hassle for us and the customers

    Advice to Management

    Be nice

    Forever 212019-05-21
  7. "' Flexible and understanding Managers, a start up experience""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Associate in Newport, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forever 21 part-time for less than a year

    Pros

    Flexible Managers, Up to 40 hrs paid for sick days, when having time working, good to begin having experience, not hard to get in, holidays pay time and a half

    Cons

    Low pay, unstable hours, hours get cut very low, no raise, no commission, work on holidays, no benefits but 15% off and don't qualify in clearance. Most of the time are closing hours.

    Advice to Management

    Provide better accessibility to water and snacks, give bonuses, make internal relations activities and strategies to motivate for the store goals,

    Forever 212019-02-09
  8. "dont work"

    StarStarStarStarStar
    Store Associate 

    I have been working at Forever 21

    Pros

    fun people meet a lot of people

    Cons

    bad managment and long work days

    Forever 212019-01-25
  9. "Easy Interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Store Associate in San Diego, CA

    I have been working at Forever 21 part-time for more than a year

    Pros

    Good pay Easy job Fun work environment

    Cons

    Bad management Hours given

    Forever 212019-01-16
  10. Helpful (1)

    "Its not Worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Associate in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Forever 21 part-time for more than a year

    Pros

    -If you love working in fast paced environments, then this position is for you. -Being able to "wear the store" and other fashion trends to work. You can even cosplay/wear costumes (as long as its fashionable) during Halloween -Scheduling is straight-forward for the first three to six months

    Cons

    -Inconsistent hours later on (even if you are one of the strongest workers, your hours will suddenly get cut) -Pretty tense environment to work in, due to managers and their funny ways -Not so great management -Employee discount is nothing (only 10%. Even Marshalls was 15% and every three and half weeks, you would get 20% or 30% during the weekends)

    Advice to Management

    Please improve on communication, fairness, and more importantly, respect towards your employees. Don't act in certain manners due to pettiness.

    Forever 212018-12-12
Found 41 reviews