Forever 21 "fast paced" Reviews | Glassdoor

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Forever 21 Reviews

Updated Jan 16, 2020

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2.9
39%
Recommend to a Friend
35%
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,971 Ratings
  1. "No structure. No consistency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time for more than 5 years

    Pros

    If you enjoy fashion the clothes Sometime your peers can be enjoyable Able to work fast paced but out of control

    Cons

    Lack of direction Lack of retention Lack of logic Lack of true understanding of business No training Wrong people for the jobs

    Forever 212018-05-21
  2. "Management Could Need More Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Forever 21 part-time

    Pros

    It's a fast pace environment which keeps an employee engage and always active. It's a great job for those lacking experience in retail. Management is flexible with hours if the employee is hardworking.

    Cons

    Management needs more training. Some employees are not given training. They start their first day left on an assigned area without knowing what to do.

    Advice to Management

    Motivate employees by working along with them. At least, offer raises when employees are performing well after a 6 month period. Give training to employees.

    Forever 212018-04-22
  3. "sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 part-time

    Pros

    Fun environment , fast pace , great co-workers.

    Cons

    no communication ,lack of management and horrible hours.

    Advice to Management

    Get organized and communicate properly with other managers/ employees.

    Forever 212018-04-04
  4. Helpful (1)

    "Fashion filled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Visual Merchandising Manager in Manchester, NH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Forever 21 full-time for more than 8 years

    Pros

    Fast paced, fun and energetic. It is a young customer and crowd, will always be evolving and moving with fashion, economic and demographic trends

    Cons

    Maximum work for minimum pay. You wear the hat of 3 jobs. It’s a tough job to stay on top of all aspects

    Advice to Management

    More perks and incentives to weigh out and compensate

    Forever 212018-01-10
  5. "Fast-paced, lots of room for growth, not very well organized."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time for more than 3 years

    Pros

    If you like a fast-paced environment, you'll do well here.

    Cons

    The company makes crazy changes at the drop of a hat which makes things a bit unorganized.

    Forever 212018-01-08
  6. Helpful (1)

    "DESIGN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Interior Designer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever 21 full-time for more than 8 years

    Pros

    Fast paced, street fashion, brand collaborations, in house design, multiple locations

    Cons

    lowered budget, physical environment, size of the team

    Forever 212017-12-20
  7. Helpful (1)

    "Great place to start a career, but not much room for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Travel Agent in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 full-time for more than 3 years

    Pros

    You'll be able to learn to work in a fast-paced environment & meet talented, friendly people. I've kept in touch with the people I've worked with from F21 over the years which speaks to the quality of people working there. Everyone knows of Forever 21, so it's a good foot in the door or stepping stool for those looking to get into the fashion industry.

    Cons

    Management and overall company processes/protocols are lacking. It is difficult to take the initiative when there are many approval hoops to jump through to get things done. Additionally they do not pay well or provide room for advancement or salary increases, which leads to a high turnover rate.

    Advice to Management

    If you value your employees, show them in their pay.

    Forever 212017-12-10
  8. "Forever 21 Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Dunwoody, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 part-time for less than a year

    Pros

    Get to work in a fresh and fun atmosphere. This store is very fast paced and you will not be bored because time will fly by. Very close to the Dunwoody Marta station

    Cons

    The store is so busy meaning there is always a mess of clothes to clean up. If you work a closing shift sometime you wont get off until 12am.

    Advice to Management

    N/a

    Forever 212017-11-20
  9. "Co Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time

    Pros

    - nice environment - district manager cares about her stores/shows appreciation - fast paced

    Cons

    - clientele - messy stores - not enough payroll hours for workers

    Forever 212017-11-20
  10. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Forever 21 part-time

    Pros

    Friendly, fast paced, discount, nice managers

    Cons

    Huge store, messy, low pay

    Forever 212017-11-03
Found 307 reviews