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Forever 21

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Forever 21

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Forever 21 Employee Reviews about "low pay"

Updated Nov 9, 2021

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Found 8,413 of over 8K reviews
3.3
46% Recommend to a Friend
Forever 21 Chief Executive Officer Winnie Park
63% Approve of CEO

Found 1,156 of over 8K reviews

3.3
46%
Recommend to a Friend
63%
Approve of CEO
Forever 21 Chief Executive Officer Winnie Park
Winnie Park
128 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The people I work with are great and they like to promote from within if they see potential in you.(in 400 reviews)
  • "Coworkers were great and I had a fun time as a sales associate with my fellow employees(in 389 reviews)
  • "Fun work environment and get to wear mostly whatever you'd like(in 94 reviews)
  • "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality.(in 94 reviews)
  • "Very considerate about responsibilities outside of work (Flexible Schedule)(in 85 reviews)
Cons
  • "Cons is the management is poor and hourly is not good.(in 770 reviews)
  • "low pay (seems fair until you actually start working there and realize that its not worth it)(in 573 reviews)
  • "managers are rude and careless(in 505 reviews)
  • "If you want to work long hours and receive half of what you work for than this is the company for you!(in 329 reviews)
  • "They play favoritism and sometimes do not plan accordingly to how the day should be run.(in 151 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Forever 21 and is not affected by filters.

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Reviews about "low pay"

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1156
  1. 3.0
    Current Employee, more than 1 year

    Not worth the money

    Apr 7, 2014 - Sales Associate in Des Moines, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My coworkers were very fun and enthusiastic. You have some say in the floorset being implemented. It is also very high-paced (which I personally enjoyed) and you're doing something different pretty much every day.

    Cons

    The pay was really bad and I ended up working there pretty much every weekend. Also, the breaks are really short and they aren't particularly understanding of conflict.

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  2. 2.0
    Former Employee, less than 1 year

    I had a horrible experience working here.

    Jul 31, 2013 - Cashier in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed the company of my coworkers because most of us were around the same age and kind of in the same boat. We all got into working at Forever 21 because we were trying to transition to another stage in our lives whether it be a career change or school.

    Cons

    Management does not treat its employees well at all. I was belittled there and blamed for every little thing that went wrong. I was expected to pretty much be at the cash registers AND in the fitting rooms at the same time. They expect a ton of work out of you for very little pay and no appreciation whatsoever.

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    1 person found this review helpful
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  4. 2.0
    Current Employee, more than 1 year

    Forever Underpaid

    Nov 10, 2014 - Sales Associate/Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -fun people -easy promotions -frequently changing (so you never get bored)

    Cons

    -short breaks -unorganized management -had to work two different positions during promotion and was not compensated for it -company takes advantage of younger employees who aren't familiar with their rights as employees -low pay (seems fair until you actually start working there and realize that its not worth it)

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  5. 1.0
    Former Employee

    Ani-people

    Sep 27, 2019 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I sadly have nothing positive to say about this company. Work for them at your own risk.

    Cons

    Bottom line driven only. Cut’s employee’s pay rates yearly with every “restructure”. Poor benefits and cuts a lot of employee’s benefits with their pay during these restructures. Absolutely no is training rolled out to stores with new restructures of store positions. Stores are left clueless and angry. Break policies are not per states guidelines and benefits the company and not the employee. A lot of hostility in store and from corporate visitors creates toxic environments. Terrible organization from the top down. NOT recommended. I really have nothing positive to say and that is sad.

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  6. 3.0
    Former Employee, more than 3 years

    Not a long career

    Jun 13, 2022 - Lead of Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I met some amazing people.

    Cons

    They promote from within which you would think is great but barely give you a pay raise due to this. The entire store was always a mess no matter what we did because they had you constantly pushing out clothing. There isn’t room for all of this product which is why the clothing ends up on the floor or tables a mess. There was also always more smalls then any other size which is why all items in my stores clearance were smalls. And we had an overflowing stock room of clearance that was all smalls. My store had no actual break room or office, it was just in the stock room that was always overflowing.

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  7. 1.0
    Former Employee, less than 1 year

    Like being in high school all over again..

    Jun 5, 2012 - Sales Associate in Albuquerque, NM
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to wear cute clothes. You get a discount on the clothes. You get to look at all the stuff while you are working and can save things you want and buy them on your break or when you get off your shift.

    Cons

    The managers are young and play 'favorites' with employees that are their friends. The pay is very low and you get few hours so your check is always tiny. It might be okay for a high schooler but not for any one over 19. You have to do tedious and boring work and if you ask for help the other employees are rude and will talk badly about you. It's just like being in high school. Stuck up and rude employees who don't like each other.

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  8. 3.0
    Former Employee, less than 1 year

    A great experience as a first job

    Mar 6, 2014 - Sales Associate in Brea, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most sales associates are in their teens and early twenties so it is a great place to make friends. It gave me my first peek at the world of retail. The experience also made me appreciate any subsequent jobs I had because you are really busting your hump there.

    Cons

    This was my first job and it was physically tiring as I wasn't used to being on my feet walking around for hours and hours. The pay was minimum wage and the discount basically amounted to the CA state tax (10%). I remember staying past 1AM for some closing shifts because the store was so messy. I quit after a few weeks as did many others.

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  9. 1.0
    Former Employee, less than 1 year

    GO LITERALLY ANYWHERE ELSE

    Feb 23, 2022 - Sales Associate in Burlington, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Making friends - Looking at clothes during work

    Cons

    - I was basically stuck doing the fitting room for two months and it was terrible, it's just walking back and forth putting people in rooms - The pay is terrible and you only get a 10% discount which is basically useless - Managers will show favoritism and give them the best jobs - Cashier lines will be extremely long and you won't get a break - They make you punch out for a 15 minute break - Sometimes we'd leave at like 2am from a 4pm starting shift

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  10. 1.0
    Former Employee, more than 1 year

    Hectic hours, low pay, stingy company

    Mar 11, 2019 - Visual Merchandiser in Salinas, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast fashion. Gaining retail experience. Can be fun place if your coworkers are nice.

    Cons

    The company is worth multi millions and refuses to give pay increases and benefits to retail workers. There isn’t a good discount and the constantly cut hours. The turn over for employees in both upper management and in store is actually insane.

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    1 person found this review helpful
  11. 3.0
    Former Employee

    Sales Associate

    May 16, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not much except the fact that depending on what stores you may get flexibility to work around school schedule if your a student.

    Cons

    Asking for alot of work to get done in a short amount of time and pay is not that great.

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