Forrester Reviews | Glassdoor

Find your next job here

Forrester Reviews

Updated January 13, 2018
619 reviews

Filter

Filter

Full-timePart-time

4.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Forrester Chairman, President, and CEO George F. Colony
George F. Colony
441 Ratings

619 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work life balance is exceptional (in 88 reviews)

  • Surrounded by smart people who challenge each other's thinking (in 86 reviews)

Cons
  • Demanding work with lots of A-type personalities - hard to strike good work-life balance (in 26 reviews)

  • Not enough support from senior management (in 23 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Passion and intelligence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    What makes the Forrester experience iconic? Curiosity. People here are insatiably curious - about colleagues, clients, their potential, and the future. Most importantly, I feel heard and valued. My best days at work are spent trading ideas with people much smarter than me - everyone contributes and the discussion crackles with passion, intelligence, respect, and accountability. My manager trusts me to use my best judgement, coaches me to stretch myself, and is respectful of the need for work/life flexibility. In short, I am treated like a professional.

    Cons

    Product innovation has been stagnant to date.

    Advice to Management

    Keep investing in the employee experience.


  2. Helpful (1)

    "Sales Development Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Specialist in Nashville, TN
    Current Employee - Sales Development Specialist in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    Forrester is the best company I have ever worked for. The company is very established and takes the time to leverage their annual budgets to make sure every employee is well-trained and happy

    - reasonable salary
    - ability to grow your career within the company
    - amazing colleagues and collaborative community
    - Ability to own your role and learn the Forrester services

    Cons

    - There really isn’t anything, other than the PTO, while generous, is a little archaic

    - The communication between offices could be a bit stronger, though they do a great job with keeping us in the loop on big mentions/announcements.

    Advice to Management

    - Keep up the great work!

  3. Helpful (2)

    "Intelligence combined with fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forrester full-time

    Pros

    Great collaboration with world-class thought leaders

    Cons

    Location is inconvenient and innovation is lacking


  4. "Great pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unemployed in Bloomsburg, PA
    Former Employee - Unemployed in Bloomsburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forrester full-time (Less than a year)

    Pros

    Taken care of, easy to work for.

    Cons

    A lot of driving and beating you own vehicle

    Advice to Management

    Continue to do as you do.


  5. Helpful (2)

    "Best job I have had, learning so much!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Nashville, TN
    Current Employee - Account Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    Great Benefits & Comp Plan, Forward looking career path, surrounded by intelligent colleagues who want to help and collaborate, Rigorous training program to make sure you are fully capable for the role-including Elevate and Starting Blocks where you get to meet other people from other office, and the work/life Balance is great too.

    Cons

    I have not yet experienced any cons.

    Advice to Management

    Keep motivating and supporting us to do our best


  6. Helpful (2)

    "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Cambridge, MA
    Current Employee - Advisor in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    I couldn’t be more proud to work with such talented, hard working, thoughtful, intelligent colleagues. Company leaders are approachable, open to new ideas and welcome innovation. The company culture is fantastic, folks from all corners of the organization strive to improve their skills and the company provides plenty of opportunities to do so.

    Cons

    The office is fantastic, but since it’s off the beaten path a bit it’s tough to take advantage of what Cambridge and Boston has to offer.

    Advice to Management

    Keep pushing folks to innovate and continue elevating our goals and vision.


  7. "Account Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company to work for.

    Cons

    No complaints at this time.

  8. Helpful (4)

    "It used to be great, now it isn’t even good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Smart people, interesting work, stimulating environment. Good products, in general, but quality diminishing. Headquarters is a comfortable building. People generally support each other.

    Cons

    Forrester is decreasing staffing levels (through attrition) and ignoring the impact on the remaining staff. Despite a cultural shift to focus on coaching and improving quality to support being customer obsessed, there is less and less time to do that work. New projects are created everyday and completion demanded in unrealistic timeframes. Lots of change- which is good, but often changing so fast that new processes aren’t tested and finalized, so we’re doing the work while rules are changing. Growing team sizes for managers means less time for the “soft skills” and an extreme focus on production at all costs- forget about quality. As someone who worked here, left, and fought my way back, it’s disappointing and demoralizing. I’m not valued for what I bring to the job, only because I get the work done at all costs. I couldn’t keep dropping my standards- had to leave a few months ago. Other reviews cite work life balance as great, but most on my team were working 70+ hours a week with no end in sight. Internal business units are staffed inconsistently, so be careful about what LOB you apply to work in.

    Advice to Management

    Figure out what you want from the employees and tell them what it is- if there isn’t capacity for the coaching, career development, and quality that you tout, recognize that and stop pushing it. I’d rather work in an org that tells the truth whether it is pretty or not. But if you truly want those qualities, then take a look at your staffing levels, how long people are working, and identify where help is needed. You can’t get blood from a stone — even the very best people burn out and you will continue to lose them.

    Forrester Response

    Dec 12, 2017 – Chief People Officer

    I appreciate you taking the time to post your review. I'm disappointed to hear you chose to leave us after coming back as a "boomerang.”

    First, to your comment that we’re decreasing staffing... More


  9. Helpful (2)

    "Principal Consultant Returns to Forrester"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in Cambridge, MA
    Current Employee - Principal Consultant in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    I came back to Forrester after a 4 -year "sabbatical." Previously I had been working here for 6 1/2 years. Returnees are called "boomerangs" here, and there are a lot of us. I returned because the company is a strong and stable organization, a base from which to do innovative, sometime provocative work. My colleagues are solid, smart and fun to work with. The company is open to new ideas, and willing to give employees scope to go try them. And as one colleague described Forrester, "the least political place I've worked in" with minimal bureaucracy or hassle factors.

    Cons

    Not shy about sharing, but nothing comes to mind at the moment

    Advice to Management

    Keep on keeping on, and look for sectors to land and expand the Forrester brand.


  10. "Can't ask for much more from an employer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester full-time

    Pros

    The people are great! Smart (in many ways), open to new ideas, engaged, and hard working.
    Business is not afraid to make changes
    Benefits, office, company culture are outstanding!
    Constantly challenging and rewarding work with peers who are genuinely interested and willing to collaborate.
    Company is a great size - small enough to be nimble but with a very strong, established brand

    Cons

    Location can feel isolating
    Priorities shift so rapidly that it can be a challenge to understand the business strategy
    Flat organization means it can be difficult to map out a career here if you want growth and promotion


Showing 619 of 625 reviews
Reset Filters