Forrester Reviews | Glassdoor

Forrester Reviews

Updated February 4, 2019
721 reviews

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4.3
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Forrester Chairman, President, and CEO George F. Colony
George F. Colony
516 Ratings

Employee Reviews

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Pros
  • "They care about work-life balance" (in 105 reviews)

  • "Work with smart people who enjoy being here; people who care about doing great work" (in 90 reviews)

Cons
  • "The work can get consuming -- it's important to actively manage your work-life balance" (in 31 reviews)

  • "Senior management plays that they want to know any matter no matter how big or small that may be an issue for staff" (in 26 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Best culture I've experienced in my 10+ years in the business world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Advisor in Cambridge, MA
    Current Employee - Senior Advisor in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    Amazing Culture
    Tremendous Focus on Employee Experience
    Innovative Mindset Throughout the Organization
    Transparency Among Leadership and Colleagues
    Intelligent and Thoughtful Colleagues
    Challenging the Norm is Promoted and Expected
    Respectful and Professional Environment

    Cons

    Sometimes the rush to be innovative can cause some inefficiencies, but the company is generally very self-aware of its areas for improvement.

    Advice to Management

    Excellent work...this is the best culture I've experienced after 10+ years at various companies in multiple industries.


  2. Helpful (1)

    "Great Company to grow and learn with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director
    Current Employee - Account Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    *Challenging, meaty customer problems
    *Something new and different every day
    *Lot of opportunities to branch out to new roles / positions

    Cons

    *Can be Cambridge Centric in Decision Making (HQ)

  3. Helpful (4)

    "Big things ahead!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    Forrester has made many significant changes this year that position it to be a much stronger company in the future. Certainly being active on the acquisition front will (I hope) pay dividends as the company expands its offerings and addressable market, and puts more and more distance between it and Gartner. Senior leadership is also starting to get more streamlined and more effective in driving productivity. With recent strong performance, morale seems to be a in a pretty good spot, and we are ready to take on 2019 with gusto.

    Cons

    'Forrestering' is a time-consuming, and often exhausting, part of the job. The culture is often consensus-based and decisions are slow to come by and can take a tremendous amount of unproductive effort to push forward. Decision rights aren't always clearly understood at various levels of the org, and so things can get messy sometimes. Much of this is due (I believe) to the company still not yet operating with the structure and discipline of a larger company to which it aspires to be and is becoming.

    Advice to Management

    Invest in middle management. Good or bad managers are a big reason why people are staying or leaving and too often we lose good people because we had a manager that wasn't ready and wasn't able to challenge, engage and motivate our stars.


  4. Helpful (3)

    "Supportive and collaborative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    The ecosystem is supportive, collaborative and makes the effort to be available to help. Great people who have the mutual goal of wanting Forrester to succeed. I really enjoy being part of this team-attitude at Forrester.

    Cons

    It's continually crazy-busy and I need to remember to take time during the days to take care of myself!


  5. Helpful (1)

    "You should work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    the people, challenging and rewarding work, you can make a difference and there is lots to learn

    Cons

    The location is not the best, not a lot to do that doesn't require car or the T but they are building in the area and that will bring new places to lunch or out out after work.

    Advice to Management

    Keep hiring great people and keep listening to employee feedback


  6. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    Strong collaboration, high standards, fun

    Cons

    Not a lot of great feedback offered, limited upward growth


  7. Helpful (3)

    "10 Year Reflective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 10 years)

    Pros

    Just recently celebrated my 10 Year anniversary at Forrester Research. I'm so thankful for the opportunity to work for such a quality organization these past 10 years. George Colony is such a great leader. I feel he’s equally concerned with employees as he is with our clients and financial performance. Some of the many pro's of working at Forrester include Senior Leadership, Culture, Work/Life Balance, Professional Opportunities and Pay/Benefits.

    Cons

    Nothing major outside the daily ups and downs.

    Advice to Management

    Continue pursuing new opportunities which add to our product portfolio. Recent acquisitions have added enthusiasm and provided many new opportunities for employees.

  8. "Great Brand and Overall Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    Great work/life balance, great brand in the marketplace. Really smart analysts.

    Cons

    Middle Management are not focused on the customer.

    Advice to Management

    Innovate, excite and inspire to deliver better customer experiences. Everything else does not matter.


  9. "Good company, some growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    Forrester is a very great company. Lots of very welcoming, kind, and smart individuals. Competitive salary and benefits.

    Cons

    Some teams struggle to represent the culture and morals of the company and are very negative. While I know others are not. With acquisition in 2019, I foresee a lot more growing pains to come.


  10. Helpful (2)

    "Unbelievable Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Advisor in Cambridge, MA
    Current Employee - Senior Advisor in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    The interview and on-boarding process is like nothing I've ever seen. The managers are very intentional about your ramping process. I feel supported, empowered to ask questions and I am loving this experience thus far!

    Cons

    No Cons that I can see yet.

    Advice to Management

    Maintain and protect the culture! It is Forrester's most valuable asset.