Forrester Reviews

Pros

Amazing Culture
Tremendous Focus on Employee Experience
Innovative Mindset Throughout the Organization
Transparency Among Leadership and Colleagues
Intelligent and Thoughtful Colleagues
Challenging the Norm is Promoted and Expected
Respectful and Professional Environment

Advice to Management

Excellent work...this is the best culture I've experienced after 10+ years at various companies in multiple industries.

Pros

Working at Forrester, you're surrounded by some of the smartest people there are. You can learn tons on the job just from exposure to our analysts and their research. If you want to get smarter on a topic, you can read a report, watch a webinar, or talk to an analyst. Knowledge isn't walled off, and everyone is encouraged to broaden their horizons. People at Forrester are highly collaborative, hard-working, and outcome-oriented. Even better, we don't just talk about it being the Age of the Customer, you see people live it in the customer-oriented way they do their jobs. Tools like Chatter enable even more sharing, to help teams coordinate, including highly visible shout-outs when goals are reached, milestones are achieved, or someone just does a good job at something. There's also lots of mobility in terms of job opportunities. It's not uncommon for a person to change parts of the company, say from Product to Sales or from Research to Product. Job shadowing and peer-learning are encouraged. It's a great place to work for people who like to work hard and want their work to mean something.

Advice to Management

Revamp Worksmart. Make people eligible after 3 months of employment, or upon start if it's negotiated during the hiring process. Allow people to work from home more than one day a week and let it be flexible so they can change the days as they need to manage an actual work/life balance (or just let them declare work from home days as needed).

Pros

Forrester has a wonderful heritage based on its Cambridge roots and heady days of building an exciting stable of analysts and research playbooks. Many kind, interesting and intelligent co-workers in Research who bring a much needed calm reassurance.

Advice to Management

The lifeblood of any company is sales, and sales cannot perform without the stability of sales leadership comprised of those who have been successful sales reps at FORR themselves. Create paths for sales reps to move into roles across every part of the organization, including/especially into analyst positions.

Pros

Great collaboration culture, good salary, willing to collaborate at any level

Advice to Management

evolve your vision of EMEA area, understanding every country has a different culture and need, not as in the US. Provide local resources the right tools and freedom to to adapt Forrester model to local dynamics

Pros

Energetic and collegial culture
Breadth of client and industry support opportunities
Project/engagement diversity
Visible and attainable upward career path
Our work makes a measurable and meaningful difference for our clients

Advice to Management

Continue the good progress already made around improving the employee experience. There's always room to innovate.

Pros

Forrester is an idea company that values their employees and encourages innovation.

Pros

Very interesting work. I learn so much at my job everyday. Great corporate culture (flexible, WFH days, onsite gym, good management). I feel like my work is valued and that my coworkers care about my professional development.

Pros

The people are smart, hard-working, and always eager to lend a helping hand. Work/life balance is excellent, and flexibility is second to none. Content is interesting, and there's a role or job for anyone, including ability to move into different departments easily.

Advice to Management

Continue to invest in people and process

Pros

Great consulting arm and good people within that business unit. Also open to helping in anyway. Can’t say much about other teams

Advice to Management

Shouldn’t have relocated core business unit to TN to save money. Those who count pennies today will end up spending dollars tomorrow. People are leaving, great people.

Pros

Overall, I have enjoyed my experience working at Forrester. I've had access to new growth opportunities from the start, made good friends, and have been able to maintain an excellent work/life balance despite working in the demanding field of market research. The people here are smart, open-minded, and usually a little bit quirky, which I appreciate. It seems like everyone at Forrester has some passion that they find outside of work. The benefits are great including good vacation time, 401k, ESPP, and flexibility to work from home once a week. I've grown substantially in my career here, and I always have felt like people have given me the chance to embrace new opportunities. I work in the Research department.

As a company overall, I can tell that the company cares about actually improving the culture and making a better experience for employees. They're actively investing in cultural improvements and trying to be more innovative. While we still have gaps, I have faith that the executive team is trying to help us move forward.

Advice to Management

Don't be afraid to fail. Try things out and see what happens.
Bring back the WIM sessions.
Offer greater flexibility for remote working (i.e. 2-3 days per week, etc.)
Invest in better technology for employees
Continue the culture transformation