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Forrester Reviews

Updated January 13, 2018
619 reviews

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4.3
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Forrester Chairman, President, and CEO George F. Colony
George F. Colony
441 Ratings

619 Employee Reviews

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Pros
  • Work life balance is exceptional (in 88 reviews)

  • Surrounded by smart people who challenge each other's thinking (in 86 reviews)

Cons
  • Demanding work with lots of A-type personalities - hard to strike good work-life balance (in 26 reviews)

  • Not enough support from senior management (in 23 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Passion and intelligence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    What makes the Forrester experience iconic? Curiosity. People here are insatiably curious - about colleagues, clients, their potential, and the future. Most importantly, I feel heard and valued. My best days at work are spent trading ideas with people much smarter than me - everyone contributes and the discussion crackles with passion, intelligence, respect, and accountability. My manager trusts me to use my best judgement, coaches me to stretch myself, and is respectful of the need for work/life flexibility. In short, I am treated like a professional.

    Cons

    Product innovation has been stagnant to date.

    Advice to Management

    Keep investing in the employee experience.


  2. Helpful (1)

    "Forrester - much is expected but great place to work for the right people."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director in Cambridge, MA
    Current Employee - Account Director in Cambridge, MA
    Recommends
    Approves of CEO

    Pros

    The essential asset Forrester has is its people. The company is populated with with very smart, reasoned people. Most have both strong academic backgrounds together will successful practitioner experience. The company is well respected and treats its clients like gold. Forrester delivers on what it promises, both internally and externally. Even with a staff of over 1000 people there is very little office politics and associated drama. Again, this is a product of having mature and competent hires. Although much is expected and the work is rigorous, there are always strong rewards for performing to plan - both personally and professionally.

    Cons

    Long hours are required, this is not for everyone. High levels of competence is required at all times. The company does not offer dogma and contrarian thinking is encourage. But again, this is not an environment for the uninspired. Average energy and average ability folks will feel uncomfortable here. For some positions the demands make work/life balance harder to manage then some firms. The company does a great job at providing all of it's employees with the technology and tools to take the mechanical tasks away - or at least minimize - from the day to day. This is work only fitted for self starters.

    Advice to Management

    Keep doing what you are doing.

  3. "Forrester, a good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Analyst in Cambridge, MA
    Current Employee - Principal Analyst in Cambridge, MA
    Recommends
    Approves of CEO

    Pros

    Smart people looking at very interesting subjects
    Getting to work with top level clients
    Good overall corporate culture

    Cons

    Lack of transparency about management decisions
    Because we are a public company, too focused on quarterly performance instead of taking a longer term approach/perspective
    Management is overly insularly and lacks transparency about decisions
    Lack of discretion given to analysts about what they cover
    Too much of a focus on consulting work to the detriment of research
    Having to use your own credit card for travel

    Advice to Management

    Take the company private
    Spend a bit more of the cash stashed away on employee salaries, bonuses, and options
    Focus on developing better/deeper research (and less on document counts) and less on advisory


  4. "Great place to work at a growing company."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Cambridge, MA
    Current Employee - Analyst in Cambridge, MA
    Recommends
    Approves of CEO

    Pros

    Prestige, ability to spend time learning and get paid for it. Analysts are at the top of the food chain, and get treated well. Company also has excellent benefits and stock options for many.

    This is a hive of some of the most intelligent people around and it's highly stimulating to work with them. Given the rapid growth that is one thing they continue to focus on.

    Cons

    Has become bureaucratic. Focus on role based orthodoxy can be stifling. Relationship between analysts and sales can be challenging to navigate. Once an analyst is successful, the workload is difficult to manage with inquiries, client consulting, research to write, and internal meetings.

    Advice to Management

    Focus on the burgeoning idea culture of the employees.


  5. "Working at Forrester is truly a unique experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Cambridge, MA
    Current Employee - Senior Analyst in Cambridge, MA
    Recommends
    Approves of CEO

    Pros

    Working at Forrester is challenging yet rewarding. The company does a great job at balancing a casual atmosphere with high expectations on performance. Very fast paced and quite different that being "on the industry side", so it's not necessarily for everyone. But, for the right person, it's truly a great place to be.

    Cons

    Given the pace of the work, and the pace of change here, you can sometimes feel like a hamster running in the wheel. I've seen people come an go pretty quickly because of that. After a bit of a "break in" period, the right people find their rhythm, roll with the changes, and do really well here.

    Advice to Management

    Our internal mantra is 4C2Q1S (it's on the back of our business cards). My advice to senior management is: Never forget the first "C" - CLIENTS


  6. Helpful (1)

    "Forrester the best Company on the planet to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Dallas, TX
    Current Employee - Sales in Dallas, TX
    Recommends
    Approves of CEO

    Pros

    Forrester Research has a small company feel with big company bennefits. They give you access to anything you could need to be successful. Forrester has full bennefits, you have access to the senior management for any questions, they span the globe, and we grow at 20% a year.

    People that have left Forrester , eventually come back, because this is such a great environment.

    Cons

    the main office being in Boston sometimes makes it harder for upper managment to see your potential, but if you do your job the immediate managers will be more than happy to help you on your career path.

    Advice to Management

    none


  7. "Great place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    The people are hard working and very intelligent.

    Cons

    You are expected to give 110% at all times.

    Advice to Management

    They are doing a great job.

  8. Helpful (3)

    "Forrester has great people, lousy management with no retention strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Cambridge, MA
    Current Employee - Senior Analyst in Cambridge, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great people, good personalities at lower levels, up and till mid managers
    Flexible work schedules
    Awesome clients

    Cons

    Management is incompetent
    George Colony is cheap and doesn't pay employees well
    Management has an "emperor's has no clothes mentality"
    Roles based strategy is failing to gain momentum with clients

    Advice to Management

    Build a retention strategy
    Listen to your top performers in sales, consulting, and research as to why they do well
    Stop trying to put a process around everything for no reason, optimize where you invest in new processes and innovation
    Stop hiring overhead. We have so many middle managers trying to justify what they do


  9. Helpful (2)

    "smart people managed poorly"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research
    Current Employee - Research
    Doesn't Recommend
    Disapproves of CEO

    Pros

    a strong reputation, and some incredibly smart analysts

    Cons

    its organizational mess, led by a sub-par executive team that does whatever they want

    Advice to Management

    read your own company's research!


  10. Helpful (4)

    "Implosion Imminent as Top Researchers Flee for Better Opps"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director in Foster City, CA
    Current Employee - Account Director in Foster City, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good exposure to great clients
    Good people in general
    Flexible work environment

    Cons

    Incompetent management
    Lack of leadership training
    Public company focused on quarterly goals with no long term strategy
    tired ceo who's no longer a visionary
    micromanaging process focused coo and president with no power to implement change
    too many layers between me and the ceo
    lots of overhead middle managers who do not add value

    Advice to Management

    Fire half the middle managers who just travel around the world mettling into the affairs of top perfomers
    Listen to your top employees. Find out why the succeed. Find out why they ignore the company processes because they have real jobs to complete
    Understand what customers want. Not what we want to give customers.
    Keep top performers from leaving with retention not replacement


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