Forrester Reviews in United Kingdom | Glassdoor

Forrester UK Reviews

Updated April 12, 2017
29 reviews

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United Kingdom

3.3
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Forrester Chairman, President, and CEO George F. Colony
George F. Colony
19 Ratings

29 Employee Reviews

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Pros
  • Work life balance is exceptional (in 79 reviews)

  • Lots of smart people conducting lots of research looking for ways to change the behavior of technology and marketing professionals (in 80 reviews)

Cons
  • Demanding work with lots of A-type personalities - hard to strike good work-life balance (in 21 reviews)

  • Not enough support from senior management (in 23 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place, interesting and smart people, loads to learn."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in London, England (UK)
    Current Employee - Research Associate in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    The majority of people is friendly and supportive, Forrester promotes a culture of collaboration and camaraderie. You will find that they are open to all ideas independently of your role in the company, therefore, since the beginning of your employment, you can add your two cents to the discussion if you have something worth saying. Life/work balance is quite good with some punctual peaks of
    "too much work" from time to time. If you are curious and smart, I totally recommend this company.

    Cons

    Long distances and time differences don't make things easy sometimes, it's not unheard of people from non-US offices feeling a bit disconnected from the HQ. Having said that, they are actually working hard to create more seamless communications between all offices. Some strategies and objectives that are tailored for the US are not fitting for EMEA and APAC.

    Advice to Management

    Keep up the good work and nourish the European offices, there is a lot of potential there.


  2. Helpful (1)

    "Great brand, could be a great company but lacks leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in London, England (UK)
    Current Employee - Sales in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    - clients love Forrester, makes life easy
    - recognised research leader, you learn a lot
    - non-aggressive sales targets at all levels, easy to hit target
    - people are encouraged to make their own decisions
    - central London location
    - friendly colleagues, easy going atmosphere

    Cons

    - no personal development or career tracks
    - mediocre management, they sit at their desks all day
    - lack of product innovation, lags behind competition
    - conflicting KPIs between teams, makes collaboration a nightmare
    - myopic, no strategy to deal with client retention issues


  3. "Surrounded by smart people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in London, England (UK)
    Current Employee - Consultant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart colleagues, interesting and relevant work

    Cons

    Slow, frustrating career progression.
    Under-resourced in EMEA.


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  5. Helpful (2)

    "Interesting work but challenges in Europe"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Forrester full-time (More than 3 years)

    Pros

    Surrounded by very intelligent and committed people. The clients are mostly senior leaders from interesting household names and there are pockets of great coaching and support. The benefits are good and whilst is can be a little quiet at times, the culture is generally fun.

    Cons

    Lack of career progression in Europe and the personal development is sporadic and often ad hoc, if it happens at all. There is poor alignment between the different business units so day-to-day business relies heavily on personal relationships to bridge structural conflicts.

    Advice to Management

    Follow our own research


  6. Helpful (13)

    "They will suck the life out of you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in London, England (UK)
    Former Employee - Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forrester (More than a year)

    Pros

    - The Strand location is great
    - Great product

    Cons

    - It's a highly political place to work and being there is exhausting.
    - The brand tag line 'Challenge Thinking. Lead Change.' Is hypocrisy at its best.
    - The company has the ability to drains the life out of even the most positive person
    - The strategy and processes in certain areas are questionable at best
    - Poor executive leadership.
    - George should step down and had the reins over to someone who know what they're doing. He certainly needs to adjust his attitude
    - Mid management back stabs, saying one thing directly to you then something else behind your back, even when you are a peer

    Advice to Management

    - A shift in attitude is needed, the negative vibe and two faced management team will kill your business and your staff
    - Don't hire only Americans at the senior level
    - Be transparent with your employees
    - The US needs to listen to Europe. A one size fits all approach does not work, and it never will.


  7. Helpful (3)

    "Poor Teams"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    Fantastic Manager for work life balance. Micro-managed. Great Salaries

    Cons

    Bad atmosphere and people can be quite rude


  8. Helpful (2)

    "Research"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Associate in London, England (UK)
    Current Employee - Senior Research Associate in London, England (UK)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Smart, nice people. Good work to life balance.

    Cons

    Slow progression. Also, executive ambitions and real growth seem to two different things.


  9. Helpful (6)

    "Smart People, Lack EMEA Leadership & direction - Under resourced in EMEA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in London, England (UK)
    Current Employee - Senior Account Executive in London, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    +The company is full of highly intelligent & smart people in Research
    +Some High calibre Sales people remain
    +Can do attitude from most colleagues
    +Strong Brand and market presence
    +Great clients
    +Good benefits package

    Cons

    +Too US focsed in every aspect
    +Feels as though Europe is a bolt on to the company without sufficient investment in local resources to ensure the business is set up for success to meet aggressive double digit YOY growth targets
    +Too many politicians
    +Poor atmosphere / morale in London office - This continues to decline
    +Lots of Talent leaving the organisation
    + Sales Salaries not competitive with Industry leaders
    + Poor Compensation Plan

    Advice to Management

    Invest in your people these - They are the engine of Forrester
    Invest sufficiently in Europe - Sales / Research
    Allow Sales people to sell


  10. Helpful (6)

    "Poor Management means Forrester has lost its way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in London, England (UK)
    Former Employee - Sales in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forrester (More than 5 years)

    Pros

    Great value proposition and on paper at least, differentiated in the market place. Still some good analysts and sales folks doing their job well in spite of lack of quality senior leadership.

    Cons

    CEO has been through countless board execs and strategies but ultimately is unwilling and maybe unable to take much risk now with the company - last acquisition was in 2008? Trying (and failing) to grow double digits in revenue and at industry leading profit levels is taking its toll on employees weary of the same old lines. Europe is particularly poorly led with a real vacuum of experience and knowledge reflected in the figures.


  11. Helpful (1)

    "Quick Overview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in London, England (UK)
    Current Employee - Talent Acquisition Specialist in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Forrester full-time (More than 3 years)

    Pros

    Forrester has a great ethos, the people you work with are bright and engaging and every day brings a new challenge. There are ample opportunities for individuals to develop themselves and their careers to the next level.

    Cons

    I dont have any cons to share


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