Forrester Reviews in United Kingdom | Glassdoor

Forrester UK Reviews

Updated November 8, 2017
33 reviews

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United Kingdom

3.4
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Forrester Chairman, President, and CEO George F. Colony
George F. Colony
22 Ratings

33 Employee Reviews

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Pros
  • Work life balance is exceptional (in 89 reviews)

  • Surrounded by smart people who challenge each other's thinking (in 86 reviews)

Cons
  • Demanding work with lots of A-type personalities - hard to strike good work-life balance (in 26 reviews)

  • Not enough support from senior management (in 23 reviews)

More Pros and Cons

  1. Helpful (1)

    "Inteligent People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager in London, England (UK)
    Former Employee - Business Development Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Forrester (More than a year)

    Pros

    Inteligent People Inteligent People Inteligent People

    Cons

    Managemtn Managemtn Managemtn Managemtn Managemtn


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in London, England (UK)
    Current Employee - Sales in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    Insightful and pragmatic research.
    High-profile analysts.
    Great culture of collaboration.
    Trusted brand.

    Cons

    Management prioritizes extroverts, quiet personalities are let down.
    Morale and atmosphere continue to decline in London.
    Lack of ressources in Europe.

    Advice to Management

    Forrester is not a 'great place to work' in Europe, talents keep leaving. Forrester Employee Experience should apply to offices outside the US.

  3. Helpful (1)

    "Fun and Exciting Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    Friendly environment, collaborative colleagues (available for help at any time), interesting and engaging conversations at lunch and in any spare moment. Needless to say the work itself is incredibly relevant and timely - I mean working for a research company on digital business in a moment of history like this puts you right in the middle of the most interesting ongoing things.

    Cons

    The company does have some silos, which in my opinion the company could easily spare itself yet apparently it proves more difficult than it appears.

    Advice to Management

    Break the remaining silos!


  4. Helpful (2)

    "Account Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Manager in London, England (UK)
    Current Employee - Account Development Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    - excellent training
    - good working hours (9 - 5:30)
    - flat organization (you get to know the CEO, VPs)
    - opportunity to talk to very senior clients
    - lots of activities with colleagues

    Cons

    - strict guidelines for development

    Advice to Management

    Please learn more about other cultures as you are an international office.


  5. Helpful (2)

    "Great brand, could be a great company but lacks leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in London, England (UK)
    Current Employee - Sales in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    - clients love Forrester, makes life easy
    - recognised research leader, you learn a lot
    - non-aggressive sales targets at all levels, easy to hit target
    - people are encouraged to make their own decisions
    - central London location
    - friendly colleagues, easy going atmosphere

    Cons

    - no personal development or career tracks
    - mediocre management, they sit at their desks all day
    - lack of product innovation, lags behind competition
    - conflicting KPIs between teams, makes collaboration a nightmare
    - myopic, no strategy to deal with client retention issues


  6. Helpful (1)

    "Great place, interesting and smart people, loads to learn."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in London, England (UK)
    Current Employee - Research Associate in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    The majority of people is friendly and supportive, Forrester promotes a culture of collaboration and camaraderie. You will find that they are open to all ideas independently of your role in the company, therefore, since the beginning of your employment, you can add your two cents to the discussion if you have something worth saying. Life/work balance is quite good with some punctual peaks of
    "too much work" from time to time. If you are curious and smart, I totally recommend this company.

    Cons

    Long distances and time differences don't make things easy sometimes, it's not unheard of people from non-US offices feeling a bit disconnected from the HQ. Having said that, they are actually working hard to create more seamless communications between all offices. Some strategies and objectives that are tailored for the US are not fitting for EMEA and APAC.

    Advice to Management

    Keep up the good work and nourish the European offices, there is a lot of potential there.


  7. "Surrounded by smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in London, England (UK)
    Current Employee - Consultant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart colleagues, interesting and relevant work

    Cons

    Slow, frustrating career progression.
    Under-resourced in EMEA.

  8. Helpful (2)

    "Interesting work but challenges in Europe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Forrester full-time (More than 3 years)

    Pros

    Surrounded by very intelligent and committed people. The clients are mostly senior leaders from interesting household names and there are pockets of great coaching and support. The benefits are good and whilst is can be a little quiet at times, the culture is generally fun.

    Cons

    Lack of career progression in Europe and the personal development is sporadic and often ad hoc, if it happens at all. There is poor alignment between the different business units so day-to-day business relies heavily on personal relationships to bridge structural conflicts.

    Advice to Management

    Follow our own research


  9. Helpful (13)

    "They will suck the life out of you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in London, England (UK)
    Former Employee - Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forrester (More than a year)

    Pros

    - The Strand location is great
    - Great product

    Cons

    - It's a highly political place to work and being there is exhausting.
    - The brand tag line 'Challenge Thinking. Lead Change.' Is hypocrisy at its best.
    - The company has the ability to drains the life out of even the most positive person
    - The strategy and processes in certain areas are questionable at best
    - Poor executive leadership.
    - George should step down and had the reins over to someone who know what they're doing. He certainly needs to adjust his attitude
    - Mid management back stabs, saying one thing directly to you then something else behind your back, even when you are a peer

    Advice to Management

    - A shift in attitude is needed, the negative vibe and two faced management team will kill your business and your staff
    - Don't hire only Americans at the senior level
    - Be transparent with your employees
    - The US needs to listen to Europe. A one size fits all approach does not work, and it never will.


  10. Helpful (3)

    "Poor Teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    Fantastic Manager for work life balance. Micro-managed. Great Salaries

    Cons

    Bad atmosphere and people can be quite rude


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