Fortnum & Mason Reviews | Glassdoor

Fortnum & Mason Reviews

Updated Dec 9, 2019

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2.6
27%
Recommend to a Friend
43%
Approve of CEO
Fortnum & Mason CEO Kate Hobhouse (no image)
Kate Hobhouse
47 Ratings
  1. "Inspiring leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fortnum & Mason full-time for less than a year

    Pros

    Exciting fast paced environment Creative and innovative brand Heritage British brand

    Cons

    Hours can be long during peak

    Fortnum & Mason2019-12-09
  2. "Fortnum and Mason Sales Assistant"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Sales Assistant 
    Recommends

    I worked at Fortnum & Mason full-time

    Pros

    Really interesting, diverse place to work.

    Cons

    Some shifts finish late during the Christmas period.

    Fortnum & Mason2019-11-21
  3. "j"

    StarStarStarStarStar
    Current Employee - Client Service Advisor 

    I have been working at Fortnum & Mason full-time

    Pros

    the types of people there

    Cons

    there aren't any cons imo

    Fortnum & Mason2019-10-03
  4. "Good working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fortnum & Mason full-time for more than a year

    Pros

    Good working environment Good Staff Discount

    Cons

    No commission Little upward momentum

    Fortnum & Mason2019-06-20
  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Fortnum & Mason part-time for more than a year

    Pros

    Nice people Fun, environment Lovely, cool amazing

    Cons

    No cons It was amazing

    Fortnum & Mason2019-06-08
  6. Helpful (1)

    "Fabulous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fortnum & Mason full-time

    Pros

    Individuals welcome, great staff discount

    Cons

    Crazy busy and some systems don't support this

    Advice to Management

    Appreciate individuals

    Fortnum & Mason2018-11-07
  7. Helpful (2)

    "A rewarding experiene"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fortnum & Mason full-time for less than a year

    Pros

    Knowledgeable and lovely people who are friendly and willing to help one another As a collective, Fortnum's makes some incredible things happen Has a fantastic brand and approach to delivering excellence of both products and service - people take great pride in it. Opportunities to progress your career if you display the right traits, both in your field and across different teams - multiple people have transitioned... in the short time I have been here During times when some retailers are struggling it is reassuring to be working for one that has ambitious plans for the future and is performing really well.

    Show More

    Cons

    Processes are procedures are not clear cut, creating ambiguity. Things can be quite reactive as the business is trying to do a lot of exciting things all at the same time.

    Fortnum & Mason2018-07-25
  8. "Good company - could improve on salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fortnum & Mason full-time for less than a year

    Pros

    Great brand Beautiful store Great people, everyone knows each other Helpful people in offices

    Cons

    Salary could be more competitive

    Fortnum & Mason2017-09-15
  9. "Great brand!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in London, England

    I have been working at Fortnum & Mason full-time for less than a year

    Pros

    Everyone is passionate about the brand!

    Cons

    Not much really on the negative!

    Fortnum & Mason2017-02-24
  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fortnum & Mason full-time

    Pros

    Fantastic organisation which thrives on excellence.

    Cons

    There are no cons here.

    Fortnum & Mason2017-02-23
Found 117 reviews