Forward Air Reviews | Glassdoor

Forward Air Reviews

Updated Sep 19, 2019

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Found 136 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
33%
Recommend to a Friend
42%
Approve of CEO
Forward Air CEO Bruce A. Campbell (no image)
Bruce A. Campbell
55 Ratings
  1. "Care about the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forward Air part-time for less than a year

    Pros

    Always showing that they care about you.

    Cons

    Start out part time

    Forward Air2019-09-18
  2. "Great Management (Pittsburgh) + Flexible Schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dock Worker in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forward Air part-time for more than 3 years

    Pros

    Great work environment Strong teamwork mentality Management that cares about you as a person, not just as an employee Competitive pay and pay increase structure (even for part time)

    Cons

    The work can be physically taxing Hours can be long (pro if you need the $$) Other terminals (Columbus) seem to care less about how freight is shipped to you

    Advice to Management

    Step up quality management among all terminals, including your hubs. I have seen so much inventory senselessly destroyed because of cut corners on the loading of trailers.

    Forward Air2018-12-05
  3. "Long hours on the weekend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Cargo Handler in Groveport, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forward Air

    Pros

    No one cares what you do but just do your work

    Cons

    Too much dust sticking on your face

    Forward Air2018-06-08
  4. "Forward Air"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Material Handler/Forklift Operator in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forward Air full-time for more than a year

    Pros

    Great management staff, always treated like family, with respect.

    Cons

    Facility could be better, overall nothing major.

    Forward Air2018-05-05
  5. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CARRIER DEVELOPMENT COORDINATOR in Groveport, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forward Air full-time for more than a year

    Pros

    Advancement opportunities, rapidly growing company, great senior management, open to new ideas, appreciates hard work, rewards those who should be rewarded, overtime opportunities

    Cons

    technology is way behind the times

    Advice to Management

    Hard work gets recognized.

    Forward Air2016-07-05
  6. "Great Place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Forward Air full-time

    Pros

    Great working environment. Great team!

    Cons

    no cons at this time

    Advice to Management

    no advice at this time

    Forward Air2016-06-09
  7. "Appliance installer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Appliance Installer in North Charleston, SC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Forward Air full-time for less than a year

    Pros

    Learn new things about houses and how to install new appliances. The pay is desirable

    Cons

    They don't work me enough through the week

    Advice to Management

    Arrange Mount come to where one employee can work 6 days a week

    Forward Air2016-04-05
  8. "Operations Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Clerk in Elk Grove, IL
    Recommends
    Positive Outlook

    I have been working at Forward Air full-time for more than 5 years

    Pros

    Top leaders in the industry. Modern day technology. Fast growing and fast paced. Constantly evolving to stay in the rankings.

    Cons

    Working out the merging kinks. Allowing some of the previous top preformers fall through the craks.

    Advice to Management

    Stay focused on what and who has made the company strong keep the opportunities flowing.

    Forward Air2016-02-09
  9. Helpful (1)

    "TLX/Truckload Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forward Air full-time for more than 3 years

    Pros

    Great growth potential for those willing to work. Fast paced and challenging atmosphere It takes a motivated individual to be successful here, but there is freedom to innovate and improve the company.

    Cons

    Dated systems/ No in house IT- Negatively impacts employee effectiveness. Limited training provided and lack of continued development programs Vacation package needs to be re-evaluated.

    Advice to Management

    Continued, consistent development on people and systems will vastly improve the operation.

    Forward Air2016-01-04
  10. "Dynamic, growing company well position for continued growth and future success. Top-notch senior management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forward Air full-time for more than 3 years

    Pros

    Solid pay with very good benefits and incentive programs; good opportunity to move up within the organization as they continue to grow; top-notch, seasoned middle and senior management professionals who provide an opportunity for employees to learn and develop as professionals. Great culture and great people.

    Cons

    One of the FA mantra's is "Work hard, play hard; but work always comes first" As a FA employee you will have good opportunity to go above and beyond and advance within the company, but be prepared to work long hours and pay your dues to the company first as that is how the leaders of the company got to where they are today: with many years of hard work beginning at the ground level. For some this could be a con for... the work/life balance, but for others this is a positive as each employee will have the opportunity to decide and be in control of their own success with this company.

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    Advice to Management

    Continue with the internal incentive programs and contest that involved all of the FA employees to have the opportunity to contribute their ideas and input on ways to improve the operations of the company. I believe that this is an excellent way to get all employees to be on the same page regarding how FA operates and how they are able to provide the highest quality of service in their respective industry.

    Forward Air2015-03-14
Found 136 reviews