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    Fossil Reviews

    Updated September 26, 2017
    880 reviews

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    Full-timePart-time
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Kosta N. Kartsotis
    315 Ratings

    880 Employee Reviews

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    Pros
    Cons

    • Upper management is unorganized and there are not as many opportunities to move up in the company as advertised (in 48 reviews)

    • Work life balance can be non existent (in 17 reviews)

    More Pros and Cons

    1. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Fossil part-time (Less than a year)

      Pros

      Great summer job. I worked at the Fossil at Firewheel Mall in Garland, Texas. Really fun group of co-workers that want to see each other succeed. Awesome employee discounts and perks.

      Cons

      There is no commission, but hours are based on sales per hour. The more you sell, the more hours you are assigned in the following week. The store could be a little slow on weekdays, which got a little boring.

      Advice to Management

      I would advise management to hire less people to work more hours. I often didn't work as many hours as I would have liked because there were too many employees at the store.

    2. "Sales associate"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      laid back place to work.

      Cons

      No reward for selling more products

      3. Join the Fossil team
      See Our Latest Jobs

    3. "All was great until Manager changed"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Fossil part-time

      Pros

      Great discounts on watches/purses
      Great summer job as a student

      Cons

      New manager was uptight about sticking to framework for conversations with customers
      No commission

    4. "Sale's Associate"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at Fossil part-time

      Pros

      Great atmosphere, good pay, good rewards.

      Cons

      Deal with a lot of theft

      Advice to Management

      Better training for employees

    5. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate
      Former Employee - Sales Associate
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Fossil part-time (More than a year)

      Pros

      Really friendly environment to work in.
      Really nice Store Manager.
      Welcome home introduction was very encouraging.
      Inviting environment.

      Cons

      Managers steal sales.
      Hours are based on your sales and if you have a bad week, you are SOL.
      You can potentially have no hours if you have a bad day.
      Not your fault when no one walks into the store.

      Advice to Management

      Change the way the hours are scheduled.
      PAY COMMISSION, it will encourage Sale Associates to sell rather than threatening to cut their hours!

    6. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Washington, DC
      Current Employee - Sales Associate in Washington, DC
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Fossil part-time (More than a year)

      Pros

      Great company to work for
      Fun environment
      Mostly good management
      Good core values
      Chill dress code

      Cons

      Some management could use improvement

    7. "Assistant manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Novi, MI
      Former Employee - Anonymous Employee in Novi, MI
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Fossil full-time (More than 5 years)

      Pros

      Fun energetic atmosphere with great product and people. It's busy and always something new to learn. They allowed me to grow and advance.

      Cons

      Inventory was my least favorite as there are a million tiny items. Next to that ...day light savings time when we had to set all the watches forward or back.

      Advice to Management

      My advice to management, let your people grow into their strengths. It's great to have the opportunity to switch roles but as a people person in that spot and having our visual person in that spot we killed sales and our team was THE BEST EVER!!

    8. "It was fun, at times."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Columbus, OH
      Former Employee - Sales Associate in Columbus, OH
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Fossil part-time (More than a year)

      Pros

      The employee discount was the best part. The discount really makes a difference when it comes to the watches. You could even use the discount on refurbished items.

      Cons

      They put a lot of pressure on always interacting with customers, even if the customer already said they didn't need help. Also, family (other than your spouse) couldn't benefit from your discount.

      Advice to Management

      Not every customer enjoys being followed while they shop so don't push employees to be obnoxious salespersons.

    9. Helpful (1)

      "Assistant Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Fossil full-time

      Pros

      Great Discount, Fun atmosphere, Great staff and Management, low pressure selling, Professional yet relaxed.

      Cons

      Long hours with no guests.

      Advice to Management

      Better match pay wages between other companies. Review product standards and make repairs less expensive and more accessible.

    10. "Loved the atmosphere and my coworkers."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate
      Former Employee - Sales Associate
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Fossil part-time (More than a year)

      Pros

      If you love retail, it's a fun environment to work in. I learned a lot about customer service working for Fossil. The employee discounts are great too!

      Cons

      I would have liked to work there for a longer period of time. Although retail can be a little stressful, Fossil knew how to make it stress-free.

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