Fossil Reviews

Updated Mar 1, 2021

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3.7
71%
Recommend to a Friend
71%
Approve of CEO
Fossil CEO  Kosta N. Kartsotis (no image)
Kosta N. Kartsotis
480 Ratings
Pros
  • "Fun environment, great discount,(in 135 reviews)

  • "Nice employee discount, decent training good vibe workplace(in 83 reviews)

  • Cons
  • "There is a lack of aid from upper management on getting what we need to run the store efficiently(in 64 reviews)

  • "No Commission but sales orientated(in 44 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Fossil and is not affected by filters.

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    1. 5.0
      Former Employee, more than 3 years

      ?

      Feb 21, 2021 - ASM- Assistant Store Manager in Pearl, MS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money after being with the company for a while

      Cons

      Stock sucks unpacking all those bags and wallets

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    2. 4.0
      Former Employee, less than 1 year

      Dope place to work, depends on manager though.

      Mar 1, 2021 - Sales Associate in Tempe, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great comraderie, easy tasks, spectrum of customers

      Cons

      holidays, and people alwyays asking for discounts

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    3. 4.0
      Former Employee, more than 3 years

      Third Key Supervisor

      Feb 24, 2021 - Third Key Supervisor in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast Paced, Great Management (store manager) & leader

      Cons

      Location, Senior Management (at the time), turnover (associates)

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    4. 4.0
      Current Employee, less than 1 year

      Great experience

      Feb 23, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      super flexible, and passionate about customer experience

      Cons

      there were none that i can think of

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    5. 4.0
      Former Employee, more than 3 years

      Development Opportunity

      Feb 19, 2021 - Assistant Manager in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great for getting my foot in the door with retail.

      Cons

      Product was great but unrealistic expectations on individual sales goals. Example: thought you should be able to sell five watches to one customer in one interaction.

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    6. 3.0
      Former Employee, more than 1 year

      Management Sucks

      Feb 27, 2021 - Third Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay, customers are 8/10 nice.

      Cons

      Dm is too close to store managers, makes it hard to go to them when your higher ups SM or ASM mess up..

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    7. 5.0
      Former Employee, more than 3 years

      Great

      Feb 11, 2021 - ASM- Assistant Store Manager in Birch Run, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff, management, values of the store for employees.

      Cons

      They went through a lot of upper management change and there views didn't line up so it was constantly changing for a while.

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    8. 4.0
      Current Employee, more than 3 years

      It's a typical retail job

      Feb 7, 2021 - Associate in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyable work environment products are easy to sell

      Cons

      associates shouldn't have tp worry about hitting sales goals if we're not commission based, rather the focus should be on the guest and the guests experience

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    9. 5.0
      Current Employee, less than 1 year

      Great

      Feb 4, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice working place i dont know

      Cons

      why are they taking fossils

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    10. 2.0
      Former Employee, less than 1 year

      Was a job that I'm grateful to have had, and better off because of.

      Feb 17, 2021 - Customer Service Representatitve 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -cool building -gym within building -cafeteria full of options

      Cons

      -Customer service team is not treated as part as the wider Fossil team -Little room for growth outside of the customer service realm

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