Fossil Reviews
Updated Mar 1, 2021
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Approve of CEO
Kosta N. Kartsotis
480 Ratings
Pros
"Fun environment, great discount," (in 135 reviews)
"Nice employee discount, decent training good vibe workplace" (in 83 reviews)
Cons
"There is a lack of aid from upper management on getting what we need to run the store efficiently" (in 64 reviews)
"No Commission but sales orientated" (in 44 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Fossil and is not affected by filters.
Gender
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- Former Employee, more than 3 years★★★★★
Pros
Good money after being with the company for a while
Cons
Stock sucks unpacking all those bags and wallets
- Former Employee, less than 1 year★★★★★
Pros
Great comraderie, easy tasks, spectrum of customers
Cons
holidays, and people alwyays asking for discounts
- Former Employee, more than 3 years★★★★★
Pros
Fast Paced, Great Management (store manager) & leader
Cons
Location, Senior Management (at the time), turnover (associates)
- Current Employee, less than 1 year★★★★★
Pros
super flexible, and passionate about customer experience
Cons
there were none that i can think of
- Former Employee, more than 3 years★★★★★
Pros
Great for getting my foot in the door with retail.
Cons
Product was great but unrealistic expectations on individual sales goals. Example: thought you should be able to sell five watches to one customer in one interaction.
- Former Employee, more than 1 year★★★★★
Pros
Decent pay, customers are 8/10 nice.
Cons
Dm is too close to store managers, makes it hard to go to them when your higher ups SM or ASM mess up..
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Staff, management, values of the store for employees.
Cons
They went through a lot of upper management change and there views didn't line up so it was constantly changing for a while.
- Current Employee, more than 3 years★★★★★
Pros
Enjoyable work environment products are easy to sell
Cons
associates shouldn't have tp worry about hitting sales goals if we're not commission based, rather the focus should be on the guest and the guests experience
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Nice working place i dont know
Cons
why are they taking fossils
- Former Employee, less than 1 year★★★★★
Was a job that I'm grateful to have had, and better off because of.
RecommendCEO ApprovalBusiness OutlookPros
-cool building -gym within building -cafeteria full of options
Cons
-Customer service team is not treated as part as the wider Fossil team -Little room for growth outside of the customer service realm
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