Fossil Reviews | Glassdoor

Fossil Reviews

Updated September 26, 2017
880 reviews

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3.6
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Kosta N. Kartsotis
315 Ratings

880 Employee Reviews

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Pros
Cons
  • Upper management is unorganized and there are not as many opportunities to move up in the company as advertised (in 48 reviews)

  • Work life balance can be non existent (in 17 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Fossil part-time (Less than a year)

    Pros

    Great summer job. I worked at the Fossil at Firewheel Mall in Garland, Texas. Really fun group of co-workers that want to see each other succeed. Awesome employee discounts and perks.

    Cons

    There is no commission, but hours are based on sales per hour. The more you sell, the more hours you are assigned in the following week. The store could be a little slow on weekdays, which got a little boring.

    Advice to Management

    I would advise management to hire less people to work more hours. I often didn't work as many hours as I would have liked because there were too many employees at the store.


  2. "Sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    laid back place to work.

    Cons

    No reward for selling more products

  3. "All was great until Manager changed"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fossil part-time

    Pros

    Great discounts on watches/purses
    Great summer job as a student

    Cons

    New manager was uptight about sticking to framework for conversations with customers
    No commission


  4. "Sale's Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Fossil part-time

    Pros

    Great atmosphere, good pay, good rewards.

    Cons

    Deal with a lot of theft

    Advice to Management

    Better training for employees


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Fossil part-time (More than a year)

    Pros

    Really friendly environment to work in.
    Really nice Store Manager.
    Welcome home introduction was very encouraging.
    Inviting environment.

    Cons

    Managers steal sales.
    Hours are based on your sales and if you have a bad week, you are SOL.
    You can potentially have no hours if you have a bad day.
    Not your fault when no one walks into the store.

    Advice to Management

    Change the way the hours are scheduled.
    PAY COMMISSION, it will encourage Sale Associates to sell rather than threatening to cut their hours!


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Washington, DC
    Current Employee - Sales Associate in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fossil part-time (More than a year)

    Pros

    Great company to work for
    Fun environment
    Mostly good management
    Good core values
    Chill dress code

    Cons

    Some management could use improvement


  7. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Novi, MI
    Former Employee - Anonymous Employee in Novi, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fossil full-time (More than 5 years)

    Pros

    Fun energetic atmosphere with great product and people. It's busy and always something new to learn. They allowed me to grow and advance.

    Cons

    Inventory was my least favorite as there are a million tiny items. Next to that ...day light savings time when we had to set all the watches forward or back.

    Advice to Management

    My advice to management, let your people grow into their strengths. It's great to have the opportunity to switch roles but as a people person in that spot and having our visual person in that spot we killed sales and our team was THE BEST EVER!!

  8. "It was fun, at times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fossil part-time (More than a year)

    Pros

    The employee discount was the best part. The discount really makes a difference when it comes to the watches. You could even use the discount on refurbished items.

    Cons

    They put a lot of pressure on always interacting with customers, even if the customer already said they didn't need help. Also, family (other than your spouse) couldn't benefit from your discount.

    Advice to Management

    Not every customer enjoys being followed while they shop so don't push employees to be obnoxious salespersons.


  9. Helpful (1)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fossil full-time

    Pros

    Great Discount, Fun atmosphere, Great staff and Management, low pressure selling, Professional yet relaxed.

    Cons

    Long hours with no guests.

    Advice to Management

    Better match pay wages between other companies. Review product standards and make repairs less expensive and more accessible.


  10. "Loved the atmosphere and my coworkers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fossil part-time (More than a year)

    Pros

    If you love retail, it's a fun environment to work in. I learned a lot about customer service working for Fossil. The employee discounts are great too!

    Cons

    I would have liked to work there for a longer period of time. Although retail can be a little stressful, Fossil knew how to make it stress-free.


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