Four Seasons Reviews | Glassdoor

Four Seasons Reviews

Updated September 20, 2017
687 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Four Seasons CEO Allen Smith
Allen Smith
213 Ratings

687 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great Benefits, free hotel rooms at other properties (in 58 reviews)

  • Ability to use complementary nights at different resorts around the world (in 23 reviews)

Cons
  • Not that much work/life balance (in 59 reviews)

  • long hours, especially during holidays (in 57 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Four Seasons full-time

    Pros

    Luxury Focus, Proud to delivery exceptional customer experience

    Cons

    Nothing to provide at this time


  2. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Four Seasons full-time (More than 8 years)

    Pros

    benefits, location, training, travel, knowledge, future

    Cons

    low salary, long hours, travel to advance, long gaps in promotions and salary

    Advice to Management

    for young people with nothing holding them back

  3. Helpful (1)

    "Bellman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bellman in Dallas, TX
    Former Employee - Bellman in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Four Seasons (Less than a year)

    Pros

    Flexible hours, made good money if you worked hard for it.

    Cons

    Sometimes the hours you worked were unfavorable, but that's the hospitality industry in a nutshell.

    Advice to Management

    Could be a little more laid back with employees at times.


  4. "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Comp nights, growth opportunities, travel benefits

    Cons

    Challenging hours, 24/7 operation, lack of diversity in upper management


  5. "The Best Service Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time

    Pros

    Benefit Package, Room Nights, Cultural Exposure.

    Cons

    Management can get wrapped up with non sense at times.

    Advice to Management

    Keep it up, stay current with trends, and train the staff more.


  6. "Great company to work for at the right location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 8 years)

    Pros

    Great Benefits, free hotel rooms at other properties

    Cons

    Not everyone follows the "Golden Rule" to which the claim to live by. And hotels are like high school.


  7. "exec chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Chef in New York, NY
    Current Employee - Executive Chef in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (More than 10 years)

    Pros

    learning and ability to use best ingredients

    Cons

    long hours and tough condtions

    Advice to Management

    be more proactive

  8. "Receptionnist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time

    Pros

    Great company nice training nice potential

    Cons

    Too much ego, not realistic,

    Advice to Management

    Learn to be humble


  9. "Ex-Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time

    Pros

    Friendly Staff at the hotel.

    Cons

    The hourly wages are not competitive with the area


  10. Helpful (4)

    "Great Job, Bad Managers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    Competitive hourly rates, tips were nice, benefits, & comp nights (if you're approved!). The best part however- was meeting people of all different walks of life from all over the world, from your coworkers to hotel guests. People you work with really make all the difference.. with that being said: See Cons.

    Cons

    Four Season's seems to do a really great job of "promoting" or moving around their terrible managers from one property to the other, instead of firing them. Typical with large corporations - those with the know-it-all attitude & brownest noses often get the recognitions/promotions, while those who work great as a team and provides actual great customer service get overlooked.

    Advice to Management

    Sometimes it's hard to stay grounded when you work at one of the most luxurious hotel companies in the world.. especially when you're higher up in the company. But just remember, you get a paycheck from the same corporation, just like the rest of us. Promote from within, and promote those who actually work hard for each other .. because they produce the best managers.


Showing 687 of 750 reviews
Reset Filters