Four Seasons Reviews | Glassdoor

Four Seasons Reviews

Updated October 15, 2018
906 reviews

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3.9
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Four Seasons CEO Allen Smith
Allen Smith
310 Ratings

906 Employee Reviews

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Pros
Cons
  • "Work/life balance could be improved" (in 73 reviews)

  • "long hours and sometimes changes in operations" (in 79 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Four Seasons full-time (More than 3 years)

    Pros

    Pursuit of Excellence in all areas of guest, employee and owner experience

    Cons

    Pressure to deliver at the highest level - only suited for top performers who are committed to excellence


  2. "Good money but they don't care about you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Austin, TX
    Current Employee - Server/Bartender in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Four Seasons full-time (More than a year)

    Pros

    Good money, great coworkers, free meals

    Cons

    No work life balance, require you to be flexible but they wont give you the same, they don't care about you, they offer complimentary nights but you aren't able to get them unless you know someone at the property you're trying to visit.

    Advice to Management

    Care more for the people who sacrifice so much for the company.

  3. "bottom line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massage Therapist in Vail, CO
    Current Employee - Massage Therapist in Vail, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Four Seasons full-time (More than 5 years)

    Pros

    Benefits, gratuities, and comp nights

    Cons

    Extremely challenging to receive raises. Massage Therapists received a $1.00 raise for massage therapists who have been with the company for 5 years. This is below average for the area.

    Advice to Management

    As the company increases revenues, be mindful that employees also have an increase in cost of living. Raises are essential to remain competitive in this industry.


  4. "Opportunity to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PBX Operator in Honolulu, HI
    Current Employee - PBX Operator in Honolulu, HI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (More than a year)

    Pros

    Close to home and less commuting traffic

    Cons

    Culture clashing from Management style

    Advice to Management

    Learn about the local people and culture


  5. "Reservations Agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Four Seasons full-time

    Pros

    Great training and company culture

    Cons

    Put into different roles when needed


  6. "Can be unreasonable at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server Assistant in Wailea, HI
    Current Employee - Server Assistant in Wailea, HI
    Recommends
    Positive Outlook

    I have been working at Four Seasons part-time (Less than a year)

    Pros

    High Pay, great benefits, they take a lot of pride in what they do

    Cons

    They have such high standards for who they hire that they are often short-staffed. For Food and Beverage positions, they will occasionally make you come in earlier and/or stay later with less than 8 hours notice.

    Advice to Management

    Hire more on-call staff. Keep more glassware on hand, in case of banquets or unforseen situations.


  7. "Comp nights are GREAT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jackson Hole, WY
    Former Employee - Anonymous Employee in Jackson Hole, WY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 5 years)

    Pros

    The perks working for the Four Seasons are incredible, like comp nights and great insurance! The hotel/resort you work at is stunning and when you get to travel to other Four Seasons you get a taste of the service you provide to all of your guests. Enjoying other hotels/resorts made me proud to work at the Four Seasons.

    You also meet people from all around the world, whether it be the guests or the employees, which is a great experience, too.

    Cons

    Most departments I worked in had rotating schedules weekly, so it was hard to plan out too far in advance.

    Advice to Management

    Keep doing what you're doing.

  8. "Spa Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons part-time

    Pros

    Everyone is really nice and friendly

    Cons

    It was hard to grow


  9. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Las Colonias, TX
    Former Employee - Server in Las Colonias, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons part-time (Less than a year)

    Pros

    Schedule Flexible Usually
    Money Good
    Choose your station

    Cons

    A lot of Work/Management can be strict and very busy

    Advice to Management

    Ask employees more questions and help


  10. "Growth opportunity but ....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Baltimore, MD
    Former Employee - Accountant in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    Friendly coworkers. People are always trying their best. Great Opportunity for advancement due to high turn around.

    Cons

    No work life balance. Expect to work weekend and holiday for an office position. The job is easy even if you don't have an finance background, but your time is not valued. Salaried employee are not being valued for their skills but rather they won't get paid for extra hours. High turn around for legit reason.


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