Four Seasons Reviews | Glassdoor

Four Seasons Reviews

Updated April 24, 2017
606 reviews

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3.9
Star Star Star Star Star
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Four Seasons CEO Allen Smith
Allen Smith
171 Ratings

606 Employee Reviews

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Pros
  • great benefits at other locations (in 50 reviews)

  • There are plenty of comp nights as well as friends and family rates for hotels around the world (in 43 reviews)

Cons
More Pros and Cons

  1. "Training Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phila, PA
    Former Employee - Anonymous Employee in Phila, PA
    Recommends

    I worked at Four Seasons full-time (More than a year)

    Pros

    The people of the Four Seasons were really great people. Management lived the core values and was respectful to all.

    Cons

    You aren't willing to live up to the high standards, it can be a tough job.

    Advice to Management

    none


  2. "Four Seasons Denver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Denver, CO
    Current Employee - Server in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Four Seasons part-time (More than 5 years)

    Pros

    Great benefits including healthcare, training opportunities and travel perks

    Cons

    Super corporate environment with lots of difficult management politics


  3. "Good Job but very corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Dallas, TX
    Former Employee - Server in Dallas, TX

    I worked at Four Seasons part-time (Less than a year)

    Pros

    Good Money
    Good Management
    Reasonable hours

    Cons

    Have to go through so many meetings and training just for to a server. Coming from jobs that were at not as large or corporate as Four Season, it was very different.


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  5. "Restaurant Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Restaurant Manager in Phoenix, AZ
    Former Employee - Assistant Restaurant Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    - Great work atmosphere (from Resort Manager down to employees)
    - Hard working, genuine co-workers
    - Opportunities for advancement depending on performance
    - Fantastic benefits & travel opportunities
    - Constant growing & learning atmosphere
    - People care about you on a personal level

    Cons

    For food & beverage specifically, not the right position for one looking to have "normal" hours and holidays off (although candidates should know this knowing that a hotel is open 24 hours/365 days a year).

    Advice to Management

    Keep up the great work & continue to encourage people to believe in themselves and work hard to achieve their goals.


  6. "Austin, TX Four Seasons Hotel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office in Austin, TX
    Former Employee - Front Office in Austin, TX
    Doesn't Recommend

    I worked at Four Seasons full-time (Less than a year)

    Pros

    Detailed training programs. Meals are provided during shifts. Reduced on-site parking available. Employees work well together. Department managers are responsive, supportive, and open to suggestions that promote efficiency.

    Cons

    Not enough staffing, Director level employees seem disinterested and disconnected from line level employees (no understanding of line-level employee responsibilities and capabilities leaves them with unrealistic expectations without providing the proper guidance or tools).

    Advice to Management

    Directors should shadow different departments to get an idea of what they're doing on a day-to-day basis. HR should listen to employee feedback and take the time to make adjustments where necessary and support the team.


  7. "grounds man"

    Star Star Star Star Star
    Current Employee - Groundskeeper in Honolulu, HI
    Current Employee - Groundskeeper in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (Less than a year)

    Pros

    the pay is good and you managers are great

    Cons

    the time the make you work is bad

    Advice to Management

    i would treat the staff with more respect


  8. "Assistant Manager Food & Beverage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    You have great benefits. Have many opportunities to live any where.

    Cons

    Not much. Long Hours. Not that much work/life balance.

    Advice to Management

    Great


  9. "Conference Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Conference Technical Services in Los Angeles, CA
    Former Employee - Conference Technical Services in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 8 years)

    Pros

    Mostly friendly coworkers and well paid so everyone actually enjoys their jobs. Supervisors and the lower management are usually honest and appreciative and everyone tries to get along. Pleasant surrounding to work, free meals.

    Cons

    Some higher management sometimes gives the impression on being royalty, and regular workers subservient, but tolerated. Some inappropriate behavior with banquet set up and temporary server personnel, cultural differences, age and a slight language barrier of not speaking english well it is to be expected at a lower paying employer perhaps, but not at a higher standard, high paid lower level position.

    Advice to Management

    Enhanced HR methods of integration and professionalism training would solve some of this with the younger workers they hire to integrate better with older more experienced career employees. Also less HR surveys on the thoughts of how they and management are viewed as the time and efforts could be just put into more professional tutoring resort wide for encouraging more productive behavior from younger less experienced houseman, and temporary servers.
    Upper management and HR could do less fluffy large resort meetings that basically pat the backs of the same department managers meeting after meeting, and the upper management, and HR royalty who get maybe too much compensation and benefit of their positions for the lack of productive impact on operations and cohesion of the employees as a whole that really provide the majority face and good service to most all of the guests.


  10. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Wailea, HI
    Current Employee - Hostess in Wailea, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons part-time (More than 3 years)

    Pros

    Everyone works as a team, is upbeat, and eager to help eachother

    Cons

    High maintenance guests with a lot of special requests


  11. "The real Four Seasons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Hotel Manager in Las Vegas, NM
    Former Employee - Assistant Hotel Manager in Las Vegas, NM
    Doesn't Recommend

    I worked at Four Seasons full-time (More than 5 years)

    Pros

    Great for your resume, you learn great customer service skills, you receive COMP nights at any four seasons (depending on availability)

    Cons

    You are required to work a ton, a minimum of 10 hours a day, you have little quality of life, the guests can be very difficult, executive management is a joke- there only concern is getting themselves promoted, the HR department is extremely unprofessional, and finally they care little about your growth.

    Advice to Management

    Get rid of you HR director



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