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Four Seasons

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Four Seasons

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Four Seasons Reviews

Updated May 28, 2023

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Found 2,674 of over 3K reviews
4.1
76% Recommend to a Friend
Four Seasons President and Chief Executive Officer Alejandro Reynal
93% Approve of CEO

Found 2,534 of over 3K reviews

4.1
76%
Recommend to a Friend
93%
Approve of CEO
Four Seasons President and Chief Executive Officer Alejandro Reynal
Alejandro Reynal
41 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Benefits are great from discounts on premium items and free hotel stays(in 315 reviews)
  • "Great team and people.(in 128 reviews)
  • "Pay is great.(in 104 reviews)
  • "Great Culture and Environment.(in 77 reviews)
  • "Training is great experience for novices and luxury standards are good to learn.(in 51 reviews)
Cons
  • "Management is poor and unintelligent.(in 137 reviews)
  • "My dedication and long hours were not commonly acknowledged(in 127 reviews)
  • "working as management at FD is long hours and no work life balance(in 107 reviews)
  • "Hotel industry in general is tough and low in salary(in 60 reviews)
  • "Inexperienced managers resulting in hit or miss constructive solutions, VERY slow and sometimes underserving promotions(in 49 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Four Seasons and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Great company

    May 26, 2023 - PBX Operator/Communications 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for in hospitality, great culture and values, room benefits

    Cons

    High employee turnover, but that is common for hospitality industry

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  2. 4.0
    Current Employee

    Luxury Hospitality

    May 25, 2023 - Department Head 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Travel, travel and travel some more.

    Cons

    Holidays = busiest time for you as the hospitality professional. Don't expect work life balance to be evenly balanced to get ahead. The Hotel / restaurant truly becomes the second spouse. Hours high hours worked does not equal high pay.

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  4. 3.0
    Former Employee, more than 5 years

    Good experience, poor balance

    May 19, 2023 - Food and Beverage Manager in Scottsdale, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learn from industry giants Best experience for the luxury sphere Great benefits

    Cons

    Commit all your time and energy Growth is very political and doesn’t always favor the hardest workers

    Continue reading
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  5. 5.0
    Current Employee

    Worked there a few years ago

    May 23, 2023 - Server in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have nothing much great things to say about working at the Four Seasons

    Cons

    I don’t think I can name too many cons

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  6. 5.0
    Current Employee, less than 1 year

    Exceptional Experience at Four Seasons Silicon Valley: Strong Culture, Luxurious Perks

    May 2, 2023 - Anonymous Employee in East Palo Alto, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I had the privilege of working at Four Seasons Silicon Valley and it was truly an exceptional experience. The company culture is built around the principles of mutual respect and genuine care for both employees and guests, which made coming to work every day a pleasure. Management is highly professional and approachable, and they value open communication and feedback. This creates an environment where you feel heard and supported in your role. The team is composed of hardworking and dedicated individuals who are passionate about their work and willing to help one another when needed. Additionally, the perks of working at Four Seasons are unparalleled. From the beautiful property to the exceptional food, it truly is a luxurious experience to work there. The benefits package is comprehensive and includes health insurance, paid time off, and 401K contributions. Overall, I highly recommend working at Four Seasons Silicon Valley. If you're looking for a supportive work environment where you can grow both personally and professionally, this is the place to be.

    Cons

    While my experience working at Four Seasons Silicon Valley was overall positive, there were a few areas that could use improvement. Communication between departments could be stronger at times, and there were occasional lapses in information sharing that made it challenging to collaborate effectively. However, I do want to emphasize that these cons were relatively limited and did not detract significantly from the overall positive experience of working at Four Seasons. I would still highly recommend this company as a great place to work, given its supportive culture, exceptional team members, and the luxurious benefits and perks offered.

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  7. 3.0
    Current Employee, less than 1 year

    meh

    May 24, 2023 - Front Desk Agent in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    comp nights are good to have

    Cons

    crazy hours, low pay, no vacation time

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  8. 5.0
    Current Employee, more than 5 years

    Great growth opportunities and wonderful people

    May 23, 2023 - Digital Marketing Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Growth - Benefits - Golden Rule

    Cons

    Hospitality industry hours are demanding

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  9. 5.0
    Current Employee, more than 5 years

    great place to work

    May 22, 2023 - Assistant Housekeeping Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great pay and employee development

    Cons

    long hours but very rewarding

    Continue reading
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  10. 3.0
    Former Employee

    It suffices

    May 20, 2023 - Barista in Beverly Hills, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Travel, tips, networking, benefits, free meals

    Cons

    Management, lack of authority, everyone is always pointing fingers, managers lie about silly things, managers change like clockwork

    Continue reading
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  11. 5.0
    Former Employee, more than 3 years

    Wonderful Career Experiences

    May 17, 2023 - Food and Beverage Manager in Scottsdale, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Endless amount of education and resources to get your career started.

    Cons

    Could be hard for some to get acclimated to the heat and being far from city proper.

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Viewing 1 - 10 of 2,534 Reviews
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Four Seasons Reviews FAQs

Four Seasons has an overall rating of 4.1 out of 5, based on over 3,037 reviews left anonymously by employees. 76% of employees would recommend working at Four Seasons to a friend and 67% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Four Seasons employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Four Seasons. This rating has improved by 1% over the last 12 months.

76% of Four Seasons employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Four Seasons 3.3 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Four Seasons to be culture, career development, benefits and the cons to be work life balance, management.

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Glassdoor has 3,037 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.