Four Seasons Reviews | Glassdoor

Four Seasons Reviews

Updated April 28, 2017
609 reviews

Filter

Filter

Full-time Part-time

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Four Seasons CEO Allen Smith
Allen Smith
172 Ratings

609 Employee Reviews

Sort: Popular Rating Date

Pros
  • great benefits at other locations (in 52 reviews)

  • There are plenty of comp nights as well as friends and family rates for hotels around the world (in 43 reviews)

Cons
More Pros and Cons

  1. "Building mechanic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Building Engineer in Washington, DC
    Former Employee - Building Engineer in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    Free meals and other benefits

    Cons

    Managers are arrogant and practiced favoritism

    Advice to Management

    Respect and communication are very important


  2. "Training Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phila, PA
    Former Employee - Anonymous Employee in Phila, PA
    Recommends

    I worked at Four Seasons full-time (More than a year)

    Pros

    The people of the Four Seasons were really great people. Management lived the core values and was respectful to all.

    Cons

    You aren't willing to live up to the high standards, it can be a tough job.

    Advice to Management

    none


  3. "Four Seasons Denver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Denver, CO
    Current Employee - Server in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Four Seasons part-time (More than 5 years)

    Pros

    Great benefits including healthcare, training opportunities and travel perks

    Cons

    Super corporate environment with lots of difficult management politics


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good Job but very corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Dallas, TX
    Former Employee - Server in Dallas, TX

    I worked at Four Seasons part-time (Less than a year)

    Pros

    Good Money
    Good Management
    Reasonable hours

    Cons

    Have to go through so many meetings and training just for to a server. Coming from jobs that were at not as large or corporate as Four Season, it was very different.


  6. "Restaurant Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Restaurant Manager in Phoenix, AZ
    Former Employee - Assistant Restaurant Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    - Great work atmosphere (from Resort Manager down to employees)
    - Hard working, genuine co-workers
    - Opportunities for advancement depending on performance
    - Fantastic benefits & travel opportunities
    - Constant growing & learning atmosphere
    - People care about you on a personal level

    Cons

    For food & beverage specifically, not the right position for one looking to have "normal" hours and holidays off (although candidates should know this knowing that a hotel is open 24 hours/365 days a year).

    Advice to Management

    Keep up the great work & continue to encourage people to believe in themselves and work hard to achieve their goals.


  7. "Austin, TX Four Seasons Hotel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office in Austin, TX
    Former Employee - Front Office in Austin, TX
    Doesn't Recommend

    I worked at Four Seasons full-time (Less than a year)

    Pros

    Detailed training programs. Meals are provided during shifts. Reduced on-site parking available. Employees work well together. Department managers are responsive, supportive, and open to suggestions that promote efficiency.

    Cons

    Not enough staffing, Director level employees seem disinterested and disconnected from line level employees (no understanding of line-level employee responsibilities and capabilities leaves them with unrealistic expectations without providing the proper guidance or tools).

    Advice to Management

    Directors should shadow different departments to get an idea of what they're doing on a day-to-day basis. HR should listen to employee feedback and take the time to make adjustments where necessary and support the team.


  8. "grounds man"

    Star Star Star Star Star
    Current Employee - Groundskeeper in Honolulu, HI
    Current Employee - Groundskeeper in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (Less than a year)

    Pros

    the pay is good and you managers are great

    Cons

    the time the make you work is bad

    Advice to Management

    i would treat the staff with more respect


  9. "Assistant Manager Food & Beverage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    You have great benefits. Have many opportunities to live any where.

    Cons

    Not much. Long Hours. Not that much work/life balance.

    Advice to Management

    Great


  10. "Conference Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Conference Technical Services in Los Angeles, CA
    Former Employee - Conference Technical Services in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 8 years)

    Pros

    Mostly friendly coworkers and well paid so everyone actually enjoys their jobs. Supervisors and the lower management are usually honest and appreciative and everyone tries to get along. Pleasant surrounding to work, free meals.

    Cons

    Some higher management sometimes gives the impression on being royalty, and regular workers subservient, but tolerated. Some inappropriate behavior with banquet set up and temporary server personnel, cultural differences, age and a slight language barrier of not speaking english well it is to be expected at a lower paying employer perhaps, but not at a higher standard, high paid lower level position.

    Advice to Management

    Enhanced HR methods of integration and professionalism training would solve some of this with the younger workers they hire to integrate better with older more experienced career employees. Also less HR surveys on the thoughts of how they and management are viewed as the time and efforts could be just put into more professional tutoring resort wide for encouraging more productive behavior from younger less experienced houseman, and temporary servers.
    Upper management and HR could do less fluffy large resort meetings that basically pat the backs of the same department managers meeting after meeting, and the upper management, and HR royalty who get maybe too much compensation and benefit of their positions for the lack of productive impact on operations and cohesion of the employees as a whole that really provide the majority face and good service to most all of the guests.


  11. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Wailea, HI
    Current Employee - Hostess in Wailea, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons part-time (More than 3 years)

    Pros

    Everyone works as a team, is upbeat, and eager to help eachother

    Cons

    High maintenance guests with a lot of special requests


Showing 609 of 662 reviews
Reset Filters