Four Seasons Reviews | Glassdoor

Four Seasons Reviews

Updated December 7, 2018
936 reviews

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3.8
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Four Seasons CEO Allen Smith
Allen Smith
326 Ratings

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  1. "Opportunity to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PBX Operator in Honolulu, HI
    Current Employee - PBX Operator in Honolulu, HI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (More than a year)

    Pros

    Close to home and less commuting traffic

    Cons

    Culture clashing from Management style

    Advice to Management

    Learn about the local people and culture


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons full-time

    Pros

    Structured teaching environment, some good mentors

    Cons

    Some leadership tolerated when should not be.

  3. "hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons part-time

    Pros

    Great hourly wage, friendly staff

    Cons

    working Holidays and long hours


  4. "Four Seasons Denver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at Four Seasons part-time

    Pros

    Fee meal, nice environment above basement levels, most employees are nice, good benefits if you are full time.

    Cons

    poor benefits for part time, management is reluctant to let good employees transfer or be promoted.


  5. Helpful (1)

    "Wonderful Experience as a Pool Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pool Server in Baltimore, MD
    Former Employee - Pool Server in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than a year)

    Pros

    Extensive training, competitive pay, upper-level management makes an effort to frequently visit Lower-level positions, interesting (and mostly nice) clientele, awesome coworkers, promoted from within

    Cons

    Potential for poor work-life balance

    Advice to Management

    Although the interview process is fairly extensive already, it would help to increase the intensity still - this would help separate people that won’t cut it at the Four Seasons (personality, skill, etc.)


  6. "Assistant Director of IT"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Four Seasons full-time

    Pros

    Benefits are above normal for area

    Cons

    Work load expectations are unrealistic


  7. "Four Seasons Hotel San Francisco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Four Seasons Hotel Front of House in San Francisco, CA
    Current Employee - Four Seasons Hotel Front of House in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (More than 5 years)

    Pros

    Incredible benefits including an earned number of complimentary nights at other Four Seasons properties around the world if available. Leasing hotel in the industry thus you work with some top of the line performers as excellent performance is expected and required.

    Cons

    Not the best work life balance, a lot of politics as with any company, cutthroat, intense environment so this is not the place to work if you are not a strong performer, 100% attendance, a quick learner or a negative attitude. You will not last. That being said, it’s not rocket science, just need to be passionate and committed and a friendly can-do attitude.

    Advice to Management

    To overall hotel management, recognize your stronger employees and trust that they know what they’re doing, eliminate micromanaging.

    To the executives, stop spending tons of hotel money on the Sales and Catering departments with housecharges or otherwise paid-for outings/bonding events and celebrate other departments with that money, too. Sales and Catering are just sales and catering, they’re not the whole hotel. They’re not the face of, nor the front line of the hotel. Outrageous and poorly tipped housecharge slips in MKT for Sales and Catering is uncalled for, and unprofessional. No employee should be allowed to drink on the premises, including Sales and Catering staff, especially paid for by the hotel, and especially so frequently, more than once a month.

  8. Helpful (1)

    "Great place to stay, not so much to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Four Seasons full-time (More than 5 years)

    Pros

    The benefits are decent however with the minimum wage increasing in the state the pay isn't as attractive as it once was.

    Cons

    Unless you know someone at one of the more popular properties, London, France, Miami etc, you're not getting in.

    No room for advancement unless you brown nose. Friendliness & compliance is appreciated more than efficiency. Do NOT ask any questions.

    Yes, they have a cafeteria but at times the food is un-recognizable. You don't know if its chicken, or fish etc.

    There is no leadership in upper management on PC (planning Committee) as they refer to themselves at the Baltimore property. Just a bunch of pretentious bosses who park orders, want you to implement unrealistic polices (based on the location) only to cower & buckle when guests make a fuss.

    If they actually adhered to the companies standards it would be wonderful. Treat ALL employees with respect, courtesy, and stop the passive aggressive, middle school behavior.

    Advice to Management

    Do better. There is no reason for upper "management" to have over 100 years between them with THIS company and still make such poor decisions.


  9. "Happiest and kind employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Dallas, TX
    Current Employee - Hostess in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (Less than a year)

    Pros

    It is an amazing place to work at everyday and the people that work within the Four Seasons company is some of the nicest people I have ever met which makes coming to work a good experience.

    Cons

    Limited ways to move up or around in the company


  10. "Spa Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Four Seasons full-time

    Pros

    Great flexibility and environment. The culture of four seasons is very family oriented so coworkers are very close.

    Cons

    Not much opportunity for growth unless you transfer properties or move to a different department.