Four Seasons Reviews | Glassdoor

Four Seasons Reviews

Updated August 13, 2018
872 reviews

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3.8
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Four Seasons CEO Allen Smith
Allen Smith
292 Ratings

872 Employee Reviews

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Pros
Cons
  • "Work/life balance could be improved" (in 72 reviews)

  • "long hours and sometimes changes in operations" (in 74 reviews)

More Pros and Cons

  1. "positive experience as server in hotel restaurant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    friendly & welcoming environment, great training & compensation

    Cons

    high pressure, potential for poor work-life balance, comp night benefit is hard to use, experience highly dependent on departmental manager(s)


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Coordinator in Saint Louis, MO
    Former Employee - SPA Coordinator in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Four Seasons full-time (More than a year)

    Pros

    Free food, perks. Comp nights

    Cons

    None . Not that I can think of

  3. "Great place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Four Seasons full-time

    Pros

    Career growth
    Great culture and values

    Cons

    none as of yet will update


  4. "Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good wages good manager and staff

    Cons

    inflexible scheduling, very long shifts


  5. "Thank you !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Dallas, TX
    Current Employee - Project Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (More than 8 years)

    Pros

    they have allowed me to grow in my career , and believed more in me than me sometimes.

    Cons

    None really so far


  6. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Four Seasons full-time

    Pros

    Really nice bar to tend bar at, great tips.

    Cons

    not too many, managers get on you for standards. Sometimes unnecessarily.

    Advice to Management

    not much


  7. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Irving, TX
    Current Employee - Receptionist in Irving, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Four Seasons part-time (More than a year)

    Pros

    Really good benefits if you stay long enough

    Cons

    Lack of help from upper management

    Advice to Management

    Make time for employees,.

  8. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (More than 3 years)

    Pros

    Company truly wants their employees to succeed and be satisfied which will allow them to provide outstanding service to the guests. Lots of motivation to empower the staff. Opportunities throughout the year to provide feedback.

    Cons

    You must fit exactly into a pre-determined path for advancement. If you want something different or an alternative there is no option so there are some great people with talent who perhaps have decided F&B or Housekeeping, etc are no longer the right fit for them and there is nowhere else to go which usually means they resign. Upper management at the property level is either unconcerned or oblivious to this challenge. Some departments turn their entire staff every few years but the GM does nothing. Also some leaders at high management have no people skills but are continually promoted. They are successful because of their staff but they often cause turnover or discontentment but are not held accountable.

    Advice to Management

    Remember to listen to your staff. Remember to think like they do and realize what you want them to do depends on if they are motivated and/or feel like they are part of the solution.


  9. "Great money, horrible upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Seattle, WA
    Current Employee - Bartender in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Four Seasons full-time (More than 3 years)

    Pros

    Good money. Not much else to say.

    Cons

    Too many hours. Horribly understaffed.

    Advice to Management

    Management is awful.


  10. "Excellent Brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time

    Pros

    Very global and customer minded ethos and positive environment. Felt proud to work there.

    Cons

    Similar to most property level marketing positions- there're a lot of layers that doesn't help with someone truly taking ownership


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