Four Seasons Reviews | Glassdoor

Four Seasons Reviews

Updated August 16, 2017
121 reviews

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3.0
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Recommend to a friend
Approve of CEO
Four Seasons CEO Allen Smith
Allen Smith
34 Ratings

121 Employee Reviews

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Pros
  • great benefits at other locations (in 65 reviews)

  • Ability to use complementary nights at different resorts around the world (in 21 reviews)

Cons
More Pros and Cons

  1. "There are better properties in the brand to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Four Seasons full-time

    Pros

    Iconic I.M. Pei building with amazing views of Central Park

    Cons

    Not a lot of room for growth.
    No real sense of culture amongst employees.
    Ownership micro-manages.


  2. Helpful (1)

    "Great Company but more focus on bottom line than people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Four Seasons full-time

    Pros

    Great benefits especially comp days
    Excellent training

    Cons

    Lowest pay in market
    Losing their employee friendly touch
    No life balance
    General manager always stressed out

  3. "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Four Seasons full-time

    Pros

    The Four Seasons philosophy is based on the Golden Rule. This philosophy highlights the importance of graciousness and ethical behavior that most employees follow on a daily basis, which makes it a wonderful place to be every day.

    Cons

    Although most demographics are well- represented in the hotel, one group is not. Additionally, this group is not considered for advancement or transfer.

    Advice to Management

    Review workforce demographics and re-evaluate worth of individuals in all groups.


  4. "Sales Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Four Seasons full-time

    Pros

    Good brand, good benefit and working environment

    Cons

    long work hours and low salary

    Advice to Management

    should have more systematic training for new starter


  5. "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Planner in New York, NY
    Former Employee - Event Planner in New York, NY
    Recommends
    Positive Outlook

    I worked at Four Seasons (More than a year)

    Pros

    Hotel events are really convenient for clients

    Cons

    Hotel events can have many limitations / restrictio s


  6. "Over worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Four Seasons full-time

    Pros

    Co workers, pay is good

    Cons

    Over worked, hard to move up because they would rather save the money than promote


  7. "Ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Four Seasons part-time

    Pros

    Made great money for a part time gig

    Cons

    Management was a revolving door, there was a new person every 3 months

    Advice to Management

    Hire more stable and qualified people.

  8. "Chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Four Seasons full-time

    Pros

    Great health insurance, friendly work environment, helpful attitude, continues training, great locations, ability to explore the world, discounts.

    Cons

    Senior management trapped in the 90's, culinary union is a joke, high turnover, creativity is squashed by old trends and habits,

    Advice to Management

    times are changing, the whole industry is changing, business travel is perhaps the only thing that keeps hotels open, take a good look than think than start over with a vision that can actually sustain you.


  9. "Long hours, good pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Vail, CO
    Former Employee - Banquet Server in Vail, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good pay, great location, challenging tasks or perhaps it is because of being understaffed all the time

    Cons

    Extra long shifts, low morale, equipment arent enough for some functions,

    Advice to Management

    Nothing


  10. Helpful (2)

    "Austin, TX Four Seasons Hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office in Austin, TX
    Former Employee - Front Office in Austin, TX
    Doesn't Recommend

    I worked at Four Seasons full-time (Less than a year)

    Pros

    Detailed training programs. Meals are provided during shifts. Reduced on-site parking available. Employees work well together. Department managers are responsive, supportive, and open to suggestions that promote efficiency.

    Cons

    Not enough staffing, Director level employees seem disinterested and disconnected from line level employees (no understanding of line-level employee responsibilities and capabilities leaves them with unrealistic expectations without providing the proper guidance or tools).

    Advice to Management

    Directors should shadow different departments to get an idea of what they're doing on a day-to-day basis. HR should listen to employee feedback and take the time to make adjustments where necessary and support the team.


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