Four Seasons Reviews | Glassdoor

Four Seasons Reviews

Updated May 20, 2017
617 reviews

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617 Employee Reviews

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Pros
  • great benefits at other locations (in 53 reviews)

  • There are plenty of comp nights as well as friends and family rates for hotels around the world (in 43 reviews)

Cons
More Pros and Cons

  1. "Great Benefits, Competitive Salaries"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook II in Chicago, IL
    Current Employee - Cook II in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Four Seasons full-time (More than 5 years)

    Pros

    The company provides great benefits to its employees and provides ample opportunity for those who want to to move up within their departments and within the company.

    Cons

    Achieving work/life balance can be difficult when working in departments that do not follow a traditional work week and work hours (basically, anything outside of Human Resources or other office jobs). Holidays are non-existant and schedules change on a weekly basis.


  2. "Recognized brand, great opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    Growth opportunity, opportunity to live and work abroad, guest and employee oriented, good benefits (like comp nights when employees travel to other FS properties, free meal/shift), diverse group of people to work with.

    Cons

    Limited work/life balance, pay raise is very slow to meet cost of living, at times stressful work environment, benefits could be more competitive, staff meals could use some variety

    Advice to Management

    Recognize talent before too late, employee performance review shouldn't wait until they're due, allow more open discussions with managers/executives (employees should not fear retaliation), facilitate more cross-departmental training.


  3. Helpful (2)

    "Golden Rule is out the door"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    Complimentary Nights (not always approved)
    Employee meals
    Paid Time Off

    Cons

    Management (gets away with many things and still there after more than dozens of employee complaints, then laughs it off and pretends that nothing happened)
    Open door policy (whatever you say goes back to you)
    Advancement (if you're very good at what you do, be ready to get denied for advancement)
    Hours (be prepared to work back to back shifts, sacrifice all your hours and not get recognized)
    Sick Time (although encouraged to take sick days, management will ask you to take meds until u get better to come back that same day or they won't care about your health and just want your there)
    HR (line staff, forget HR, even though you are more important than management, they will protect each other)

    Advice to Management

    Why don't you start listening to those who actually work hard (the line staff). Our manager is barely there when the big boss is not around. Don't take your line staff for granted because they're the one who suffers the most. Manipulative and disgusting bosses always wins, you and many others complain about them and they turn it around on you and retaliate to the team. No core values are followed at all. No empathy. Bring back Isadore Sharp and his values, maybe it will help this place.


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  5. Helpful (2)

    "Nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage in Atlanta, GA
    Former Employee - Food and Beverage in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Four Seasons full-time (Less than a year)

    Pros

    I met SOME really nice people
    I still think the company is great but not THIS location.

    Cons

    Im not going to bash this company. I just thought I was work for FOUR SEASONS. The Atlanta location is not what Four Seasons stands for. Horrible people to work for.


  6. "Great benefits, work life balance needs improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Dallas, TX
    Former Employee - Hostess in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    COMP NIGHTS! employee benefits

    Cons

    horrible work life balance, over bearing managers

    Advice to Management

    Stop trying to micromanage every small detail. A college educated hostess is perfectly capable of seating guests and taking reservations.


  7. "Stereotypical Corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook, Busser, Server in Denver, CO
    Former Employee - Line Cook, Busser, Server in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons full-time (More than a year)

    Pros

    Corporate, snobby, overhyped food suppressed by bitter old adults who can't let go of their position and realize that there is a new day and age in food arriving. And it doesn't include old snobby men with oversized paychecks to power-trip about what they think is "food" is lacking the word love, blinded by their superficiality.

    Cons

    They are the four seasons, so unfortunately due to their strategic move to hire a CEO to expand, they are clearly thinking quantity, not quality. Anyone with a high school diploma that wasn't raised on corn and fluoridated water can see that. Anyone with a college diploma can see this is all pretty hilarious. Instead of higher ups doing, you have them parading. Cheers.

    Advice to Management

    Get new management. Get a new chef, Get a new CEO, think quality, not quantity, like your founder once did.


  8. Helpful (1)

    "Spa"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Attendant in New York, NY
    Former Employee - SPA Attendant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time

    Pros

    Awesome corporate values and culture

    Cons

    There are not any cons


  9. "Ok company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Kenosha, WI
    Former Employee - CNA in Kenosha, WI

    I worked at Four Seasons full-time (More than a year)

    Pros

    Lots of freedom, and hours.

    Cons

    No raises, and lots of drama.


  10. Helpful (1)

    "Great company, poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser, Barback in Beverly Hills, CA
    Former Employee - Busser, Barback in Beverly Hills, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Four Seasons full-time

    Pros

    Health benefits, high hourly wage, meals included, complimentary nights at other Four Seasons. I can definitely see how Four Seasons as a whole is a great company where you can actually move up. Just stay away from the ones with a Union. Unless you're of older age & want the security of a long term job, go for one with a Union.

    Cons

    No parking, part of Union that makes employees extremely lazy. People are constantly going to call in sick, not do their jobs & if management tries to confront the employee, he usually can't because they'll get HR and the union involved & make the managers life very uncomfortable to work there. I believe this is the reason why this hotel is a "school" for Four Seasons managers. New managers are constantly coming and going.

    Advice to Management

    Get rid of Union as soon as possible.


  11. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Parking in Westlake Village, Los Angeles, CA
    Former Employee - Valet Parking in Westlake Village, Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Four Seasons part-time (More than a year)

    Pros

    Great management and flexible hours

    Cons

    No cons. Very nice perks and amenities

    Advice to Management

    Keep it up


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