Four Seasons Reviews | Glassdoor

Four Seasons Reviews

Updated May 25, 2017
618 reviews

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618 Employee Reviews

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Pros
  • great benefits at other locations (in 53 reviews)

  • In addition you can potentially stay at any Four Seasons around the world but this actually is more complicated than it sounds (in 20 reviews)

Cons
More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Parking in Westlake Village, Los Angeles, CA
    Former Employee - Valet Parking in Westlake Village, Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Four Seasons part-time (More than a year)

    Pros

    Great management and flexible hours

    Cons

    No cons. Very nice perks and amenities

    Advice to Management

    Keep it up


  2. "Good Company, Upper Management Not Honest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palo Alto, CA
    Current Employee - Anonymous Employee in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons (More than 3 years)

    Pros

    Great company, employee comp nights, high end guests, nice building

    Cons

    perks are sub par for silicon valley, upper management is dishonest, low pay for area

    Advice to Management

    hold the highest managers in the hotel accountable, hire character and train skill, lack of character in senior manager does not help staff or managers.


  3. Helpful (1)

    "therapist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massage Therapist in Westlake Village, Los Angeles, CA
    Current Employee - Massage Therapist in Westlake Village, Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful company to work for, they treat you like family

    Cons

    In my particular position they don't hired for a full time position


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great experience. Work life balance is tough"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front-Desk Supervisor in Miami, FL
    Current Employee - Front-Desk Supervisor in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (More than 3 years)

    Pros

    Great team to work with. Managers care about your growth. It is up to you if you want to move up in the company

    Cons

    Work life balance can be challenging as scheduling is all over the place


  6. "Not so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Room Service in Miami Beach, FL
    Former Employee - Room Service in Miami Beach, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Four Seasons full-time (More than a year)

    Pros

    The company cares about the employees ,nice food at the cafeteria, large and comfortable locker rooms,clean employees bathrooms, showers,most of the employees are friendly

    Cons

    They should increase the hourly rates in all the departments, that's one reason why a lot of people leave and quit the Hotel,on one site everything is very comfortable for the employees but unfortunately you don't make enough money so you have to look for other opportunities at others hotels who pay better.also at the beginning they promise you that you can transfer to other departments if you want but soon after that you realize that the only way to transfer is if you have good connections with your managers around and not necessarily been a hard worker so that's very disappointed

    Advice to Management

    Be more profesional


  7. "Mostly happy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in San Francisco, CA
    Current Employee - Bartender in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Four Seasons full-time (More than 3 years)

    Pros

    Money, health benefits, hotel stays, vacation

    Cons

    Long days, 40 hrs a week, union rules

    Advice to Management

    Pay the managers more so we can attract capable and knowledgable direct management.


  8. Helpful (1)

    "Asst Mngr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook

    I worked at Four Seasons full-time (More than a year)

    Pros

    Company has the highest paid employees in the industry. Human Resource takes employee complaints very seriously, especially when it emanates from Supervisory and management levels. Employees are guaranteed free lunches, and, depending on shift, breakfast is even available. Snacks are always available for employees.

    Retirement plans are excellent, company has arguably the best profit sharing in the Hospitality industry.

    Cons

    Supervisory challenges can persist, due to overwhelming line employees with less than proficient command of the English language, in certain departments (Laundry, and housekeeping).

    Advice to Management

    na


  9. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons (More than 5 years)

    Pros

    Love the travel benefits and flexible schedule

    Cons

    Middle management has issues with each other that are passed on to the workers


  10. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Attendant in Santa Barbara, CA
    Current Employee - Valet Attendant in Santa Barbara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, benefits, benefits great people, great management. I generally enjoy going to work

    Cons

    I don't have a bad things to see about this place except that the locker rooms smell really bad sometimes


  11. Helpful (1)

    "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Palo Alto, CA
    Current Employee - Anonymous Employee in East Palo Alto, CA
    Recommends
    Positive Outlook

    I have been working at Four Seasons (More than 10 years)

    Pros

    Four Seasons pays top pay for hospitality, there are good benefits and the service provided to customers is really good.

    Cons

    With any company in these days, staffing is tough sometimes which creates lots of work for employees especially with the standards for our guests.

    Advice to Management

    Listen to employees no matter who they are. Employee comments can sometimes be one-sided, especially if they are not the best performer but there is usually an issue that needs to be looked at.


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