Four Seasons Reviews in United States | Glassdoor

Four Seasons US Reviews

Updated April 7, 2017
42 reviews

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United States

2.9
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Four Seasons CEO Allen Smith
Allen Smith
9 Ratings

42 Employee Reviews

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Pros
  • great benefits at other locations (in 50 reviews)

  • There are plenty of comp nights as well as friends and family rates for hotels around the world (in 43 reviews)

Cons
More Pros and Cons

  1. "Austin, TX Four Seasons Hotel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office in Austin, TX
    Former Employee - Front Office in Austin, TX
    Doesn't Recommend

    I worked at Four Seasons full-time (Less than a year)

    Pros

    Detailed training programs. Meals are provided during shifts. Reduced on-site parking available. Employees work well together. Department managers are responsive, supportive, and open to suggestions that promote efficiency.

    Cons

    Not enough staffing, Director level employees seem disinterested and disconnected from line level employees (no understanding of line-level employee responsibilities and capabilities leaves them with unrealistic expectations without providing the proper guidance or tools).

    Advice to Management

    Directors should shadow different departments to get an idea of what they're doing on a day-to-day basis. HR should listen to employee feedback and take the time to make adjustments where necessary and support the team.


  2. "The real Four Seasons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Hotel Manager in Las Vegas, NM
    Former Employee - Assistant Hotel Manager in Las Vegas, NM
    Doesn't Recommend

    I worked at Four Seasons full-time (More than 5 years)

    Pros

    Great for your resume, you learn great customer service skills, you receive COMP nights at any four seasons (depending on availability)

    Cons

    You are required to work a ton, a minimum of 10 hours a day, you have little quality of life, the guests can be very difficult, executive management is a joke- there only concern is getting themselves promoted, the HR department is extremely unprofessional, and finally they care little about your growth.

    Advice to Management

    Get rid of you HR director


  3. "Not all seasons are created equal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting in Los Angeles, CA
    Current Employee - Accounting in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Four Seasons full-time (More than 5 years)

    Pros

    A multicultural, multilingual heaven. You can move with company once in management role.

    Cons

    Very up-tight and wound up. Current property has a very traditional management style. "Traditional" as in outdated and widely repelled by millennials. Outsourcing of finance jobs. Work/Life balance is non-existent. Entry level jobs do not pay very well.

    Advice to Management

    Be open to new ideas and concepts regardless of the source; i.e. non-management personnel. Also as a reminder, your employees should always come first so hire GMs, HMs and PC members that believe in that more so than they do on their bonus checks.


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  5. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Dallas, TX
    Former Employee - Front Desk Agent in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than a year)

    Pros

    -Good pay
    -Good training
    -Family atmosphere
    -Good benefits

    Cons

    -Management doesn't really go to bat for you


  6. "Great benefits, work life balance needs improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Dallas, TX
    Former Employee - Hostess in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    COMP NIGHTS! employee benefits

    Cons

    horrible work life balance, over bearing managers

    Advice to Management

    Stop trying to micromanage every small detail. A college educated hostess is perfectly capable of seating guests and taking reservations.


  7. "Stereotypical Corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook, Busser, Server in Denver, CO
    Former Employee - Line Cook, Busser, Server in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons full-time (More than a year)

    Pros

    Corporate, snobby, overhyped food suppressed by bitter old adults who can't let go of their position and realize that there is a new day and age in food arriving. And it doesn't include old snobby men with oversized paychecks to power-trip about what they think is "food" is lacking the word love, blinded by their superficiality.

    Cons

    They are the four seasons, so unfortunately due to their strategic move to hire a CEO to expand, they are clearly thinking quantity, not quality. Anyone with a high school diploma that wasn't raised on corn and fluoridated water can see that. Anyone with a college diploma can see this is all pretty hilarious. Instead of higher ups doing, you have them parading. Cheers.

    Advice to Management

    Get new management. Get a new chef, Get a new CEO, think quality, not quantity, like your founder once did.


  8. "Not so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Room Service in Miami Beach, FL
    Former Employee - Room Service in Miami Beach, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Four Seasons full-time (More than a year)

    Pros

    The company cares about the employees ,nice food at the cafeteria, large and comfortable locker rooms,clean employees bathrooms, showers,most of the employees are friendly

    Cons

    They should increase the hourly rates in all the departments, that's one reason why a lot of people leave and quit the Hotel,on one site everything is very comfortable for the employees but unfortunately you don't make enough money so you have to look for other opportunities at others hotels who pay better.also at the beginning they promise you that you can transfer to other departments if you want but soon after that you realize that the only way to transfer is if you have good connections with your managers around and not necessarily been a hard worker so that's very disappointed

    Advice to Management

    Be more profesional


  9. "front desk receptionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Four Seasons (More than a year)

    Pros

    Its Competitive salary and professionalism.

    Cons

    Lower, Upper, Executive Management, and long term opportunities


  10. "cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    very good wages paid, and a lot of hours and over time. make plenty of money for the job at hand

    Cons

    kitchen management kind of negative and not untypical of the kitchen environment in most highly rated large hotels


  11. "Pros and Cons"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Attendant in Brooklyn, NY
    Current Employee - Guest Service Attendant in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Meet a lot of celebrities, comp nights(free rooms), build better social skills when talking to people that are in high positions within their company. Becoming self-determine to reach wealth and established.

    Cons

    Theirs no balance between personal life and work life. Spends a lot of hours at work than you do at home. Lack of promotion for those who deserve it. Management can care less of what you want to accomplish in life. Lack of feeling welcomes as an employ which makes it a bad work environment. The moral is down which cause your performance to become low.

    Advice to Management

    You should go out your way and acknowledge the people that go out their way for the company and try to see if a promotion or a raise can be giving. Help people gain knowledge and experince in other departments that would help them move to other positions.


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