Four Seasons Reviews in United States | Glassdoor

Four Seasons US Reviews

Updated May 17, 2017
86 reviews

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United States

4.0
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Four Seasons CEO Allen Smith
Allen Smith
20 Ratings

86 Employee Reviews

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Pros
  • great benefits at other locations (in 53 reviews)

  • There are plenty of comp nights as well as friends and family rates for hotels around the world (in 43 reviews)

Cons
More Pros and Cons

  1. "Amazing start - difficult ending"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Supervisor in Dallas, TX
    Former Employee - Front Desk Supervisor in Dallas, TX
    Recommends

    I worked at Four Seasons full-time (More than a year)

    Pros

    Looks really great on the resume! The people (overall) are really great and they really push that team environment and encourage you to socialize outside of work with all levels of management and hourly staff. This helps create a more family environment and you really do want to help your team as much as you can!

    Cons

    Moving up is really hard and you have to constantly push for what direction you want, otherwise they will take you were they want and it may not always be the best for you. You're only as good as you make you manager look.
    Also the hours can be really killer. But they do compensate for that.

    Advice to Management

    Be more open to young management, especially if they are qualified. Seems to be stuck on this idea of being a certain age to be good at a job


  2. "Building mechanic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Building Engineer in Washington, DC
    Former Employee - Building Engineer in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    Free meals and other benefits

    Cons

    Managers are arrogant and practiced favoritism

    Advice to Management

    Respect and communication are very important


  3. "Four Seasons Denver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Denver, CO
    Current Employee - Server in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Four Seasons part-time (More than 5 years)

    Pros

    Great benefits including healthcare, training opportunities and travel perks

    Cons

    Super corporate environment with lots of difficult management politics


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  5. "Good Job but very corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Dallas, TX
    Former Employee - Server in Dallas, TX

    I worked at Four Seasons part-time (Less than a year)

    Pros

    Good Money
    Good Management
    Reasonable hours

    Cons

    Have to go through so many meetings and training just for to a server. Coming from jobs that were at not as large or corporate as Four Season, it was very different.


  6. "Great Company, Great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Denver, CO
    Current Employee - Server in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (More than 3 years)

    Pros

    Definitely most competitive hospitality company within the region. The benefits are great and there is a great work environment.

    Cons

    None really, there is a great culture and work environment.

    Advice to Management

    Keep training your management on how to effectively be a part of the team they lead. Some current and past members of management seem to only do "just enough" until a possible promotion comes up.


  7. "Great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Staff in Westlake Village, Los Angeles, CA
    Former Employee - Kitchen Staff in Westlake Village, Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons part-time (More than a year)

    Pros

    Great benefits such as health coverage and dental, also free meals in the cafeteria.

    Cons

    Sometimes management was poorly staffed and there was little direction.

    Advice to Management

    N/A just need more


  8. "Great Benefits, Competitive Salaries"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook II in Chicago, IL
    Current Employee - Cook II in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Four Seasons full-time (More than 5 years)

    Pros

    The company provides great benefits to its employees and provides ample opportunity for those who want to to move up within their departments and within the company.

    Cons

    Achieving work/life balance can be difficult when working in departments that do not follow a traditional work week and work hours (basically, anything outside of Human Resources or other office jobs). Holidays are non-existant and schedules change on a weekly basis.


  9. "Recognized brand, great opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    Growth opportunity, opportunity to live and work abroad, guest and employee oriented, good benefits (like comp nights when employees travel to other FS properties, free meal/shift), diverse group of people to work with.

    Cons

    Limited work/life balance, pay raise is very slow to meet cost of living, at times stressful work environment, benefits could be more competitive, staff meals could use some variety

    Advice to Management

    Recognize talent before too late, employee performance review shouldn't wait until they're due, allow more open discussions with managers/executives (employees should not fear retaliation), facilitate more cross-departmental training.


  10. "Ok company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Kenosha, WI
    Former Employee - CNA in Kenosha, WI

    I worked at Four Seasons full-time (More than a year)

    Pros

    Lots of freedom, and hours.

    Cons

    No raises, and lots of drama.


  11. Helpful (1)

    "Great company, poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser, Barback in Beverly Hills, CA
    Former Employee - Busser, Barback in Beverly Hills, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Four Seasons full-time

    Pros

    Health benefits, high hourly wage, meals included, complimentary nights at other Four Seasons. I can definitely see how Four Seasons as a whole is a great company where you can actually move up. Just stay away from the ones with a Union. Unless you're of older age & want the security of a long term job, go for one with a Union.

    Cons

    No parking, part of Union that makes employees extremely lazy. People are constantly going to call in sick, not do their jobs & if management tries to confront the employee, he usually can't because they'll get HR and the union involved & make the managers life very uncomfortable to work there. I believe this is the reason why this hotel is a "school" for Four Seasons managers. New managers are constantly coming and going.

    Advice to Management

    Get rid of Union as soon as possible.


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