Four Seasons Reviews in United States | Glassdoor

Four Seasons US Reviews

Updated September 14, 2017
283 reviews

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United States

283 Employee Reviews

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Pros
  • Great Benefits, free hotel rooms at other properties (in 58 reviews)

  • Ability to use complementary nights at different resorts around the world (in 23 reviews)

Cons
  • Not that much work/life balance (in 59 reviews)

  • long hours, especially during holidays (in 58 reviews)

More Pros and Cons

  1. "Great Company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Assistant Manager in Chicago, IL
    Former Employee - Reservations Assistant Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 10 years)

    Pros

    Great opportunity to grow within the company. great benefits

    Cons

    I cannot think of any

    Advice to Management

    I have nothing to share


  2. "Part Time"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    Pros

    Great manager
    They got rid of some of the bad management

    Cons

    The industry is brutal

  3. "Great company to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Deck Agent in Washington, DC
    Former Employee - Front Deck Agent in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than a year)

    Pros

    Free food, great training opportunities

    Cons

    Micro management, crazy hours and shifts, demanding work & life balance


  4. "Poor manage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Beverly Hills, CA
    Former Employee - Supervisor in Beverly Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons full-time (More than a year)

    Pros

    Fair pay good location

    Cons

    If you are looking for a place to move up this is not your place management only give promotions to those who kiss their fill in the blank. They don't care about employees morale to much drama.


  5. "Guest Services Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Manager in Washington, DC
    Current Employee - Guest Services Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons full-time (More than 3 years)

    Pros

    Great working environment and excellent benefits.

    Cons

    A lot is asked in terms of hours and commitment.


  6. Helpful (1)

    "Awesome place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cultural Hostess in Kailua Kona, HI
    Former Employee - Cultural Hostess in Kailua Kona, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    The team members all have the goal of creating the WOW for guests! Departments supported each other to strive to give an experience they will never forget. Amazing benefits such as complimentary rooms, you'll be treated Royalty. Pay scales are normally higher than similar resorts.

    Cons

    Very demanding, you'll need to exceed and push yourself to accomplish your personal and team goals. Guests are accustomed to getting anything and everything they want (not need, but WANT). NO, is not in the vocabulary of the Four Seasons. You'll need to give that guest options of how you can satisfy their demands.

    Advice to Management

    Listen to your employees, they are your eyes and ears. Allow them to help resolve "Glitches".


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Scottsdale, AZ
    Former Employee - Bartender in Scottsdale, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Four Seasons full-time (More than 5 years)

    Pros

    Tips, co-workers, benefits. The company is very professional and they seek out the right people for the positions, many are referrals.

    Cons

    You get over worked and the managers are inexperienced, recently fresh out of college with no idea how to manage people.

  8. "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Planner in New York, NY
    Former Employee - Event Planner in New York, NY
    Recommends
    Positive Outlook

    I worked at Four Seasons (More than a year)

    Pros

    Hotel events are really convenient for clients

    Cons

    Hotel events can have many limitations / restrictio s


  9. Helpful (7)

    "I wouldn't do it again. Ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Manager in Beverly Hills, CA
    Current Employee - Food and Beverage Manager in Beverly Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Four Seasons full-time (More than a year)

    Pros

    They offer reasonable benefits. The health insurance policies are good, dental insurance is worthless. They also offer 'comp nights' at their hotels if you are lucky enough to get approved.

    Cons

    Disrespectful Management starts at the top and gets worse. 'Comp nights" are impossible to get if you cannot get vacation time approved. Seemed like there were always excuses as to why this happens. LONG HOURS and less than market pay. Completely clueless HR departments who play favoritism. Hours of silly paperwork that literally benefit no one. Employee meals are often inedible.

    Advice to Management

    Its a hotel company...not a cult. Recognize that your best employees are not the ones that resort to sucking up. Get it together.


  10. "Overall, it was a great learning experience. They promote the company culture everyday."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Dallas, TX
    Former Intern - Intern in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Four Seasons as an intern (Less than a year)

    Pros

    They constantly train you everyday on how you can give better customer service. They like to promote from within also so if you are willing to relocate you can move up quickly.

    Cons

    If they are short staffed, they have no problem overworking you to make sure shifts are covered. I had many days of working 10+ hours because they needed people in another department.

    Advice to Management

    Don't overwork employees without rewarding them or thanking them for going above and beyond for you.


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