Four Seasons Reviews in United States | Glassdoor

Four Seasons US Reviews

Updated February 23, 2017
408 reviews

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United States

408 Employee Reviews

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Pros
  • great benefits (probably one of the best among hotel companies) (in 48 reviews)

  • They provide great perks (comp nights) and the team often feels like family (in 39 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Asst Mngr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook

    I worked at Four Seasons full-time (More than a year)

    Pros

    Company has the highest paid employees in the industry. Human Resource takes employee complaints very seriously, especially when it emanates from Supervisory and management levels. Employees are guaranteed free lunches, and, depending on shift, breakfast is even available. Snacks are always available for employees.

    Retirement plans are excellent, company has arguably the best profit sharing in the Hospitality industry.

    Cons

    Supervisory challenges can persist, due to overwhelming line employees with less than proficient command of the English language, in certain departments (Laundry, and housekeeping).

    Advice to Management

    na


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons (More than 5 years)

    Pros

    Love the travel benefits and flexible schedule

    Cons

    Middle management has issues with each other that are passed on to the workers


  3. "Upper Management"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great foundation, luxury company, one of the best in hospitality. Enjoyed many years of great growth and had great opportunity to travel. Comp night policy is one of the best.

    Cons

    The standards from one property to another are not the same and very strongly influenced by the GM and planning committee. If several members of that committee change the entire atmosphere in the hotel can change. With the change in focus from the corporate level to being more geared towards profit instead of people, the Four Seasons sadly loses some of it luster! They are still a main player if you are a guest, but as an employee it can make a big difference based on the location where you are at. If you are lucky you have an amazing leader that will guide the team to continuous success and if you are not so lucky you have a self serving leader that has a big ego and little skill....
    I ended up leaving as I could not support what the GM was doing any longer and am sad that this is what it has come to. I hope the regional leaders and corporate team wake up and see what they are creating with this new direction. The company that was so carefully and beautifully crafted by Isadore Sharp is being taken apart little by little....

    Advice to Management

    See above ...


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  5. "Front Desk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Perks, free hotel stays after 6 months of working, benefits, one of the highest pay in the industry

    Cons

    Work weekends, work holidays, work late shifts. Managements does not have your best interest

    Advice to Management

    Less Drama


  6. "Lovely People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Four Seasons part-time

    Pros

    People, best pay, good benefits

    Cons

    Short lunch break and no parking


  7. "HR Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Human Resources Intern in San Francisco, CA
    Former Intern - Human Resources Intern in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Four Seasons as an intern (Less than a year)

    Pros

    Great people to work with, lots to do and learn - plus a decent cafeteria.
    Great location in the center of everything (SF)

    Cons

    The internship was unpaid due to the corporate structure. Wish the internship led into a paid or management position.

    Advice to Management

    Find a way to pay interns and have a more structured experience for them. Otherwise, good job keeping all of the employees happy


  8. "Food and Beverage Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Manager
    Former Employee - Food and Beverage Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Four Seasons full-time (More than 8 years)

    Pros

    Amazing company, still one of the best in the ultra luxury section of the market. Continually changing and growing

    Cons

    With the changes of ownership there have been changing in the recent years. Although I am very understanding that a company must change and evolve I found myself personally not as happy with their direction. I do believe they are still one of the best companies in the industry.


  9. "Would go back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pastry Cook
    Former Employee - Pastry Cook
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons full-time (More than 3 years)

    Pros

    Company benefits are awesome, coworkers were like family, pay was the best in the area

    Cons

    Work life balance was difficult, as to be expected in a kitchen


  10. "Wonderful team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Awesome team, motivating managers and sharp standards

    Cons

    Pays less and no over time


  11. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Attendant in Santa Barbara, CA
    Current Employee - Valet Attendant in Santa Barbara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, benefits, benefits great people, great management. I generally enjoy going to work

    Cons

    I don't have a bad things to see about this place except that the locker rooms smell really bad sometimes



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