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Four Seasons Employee Reviews about "work life balance"

Updated Jan 13, 2021

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Found 127 of over 2,082 reviews

4.2
82%
Recommend to a Friend
93%
Approve of CEO
Four Seasons President and Chief Executive Officer John Davison
John Davison
346 Ratings
Pros
  • "Great benefits and company culture(in 136 reviews)

  • "Having access to comp nights for Four Seasons properties all over the world(in 81 reviews)

  • Cons
  • "Long hours, worked mostly as a server(in 120 reviews)

  • "Work life balance needs to improve(in 113 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Four Seasons and is not affected by filters.

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    Reviews about "work life balance"

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    1. 5.0
      Former Employee, more than 5 years

      Amazing company to work for

      Dec 13, 2020 - Resort Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing culture, good benefits, good pay and amazing career development

      Cons

      No Work life balance, but it’s hospitality

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    2. 2.0
      Former Employee, more than 5 years

      Close But No Cigar

      Jun 29, 2020 - Front of House Team Member in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Many employees to interact with and befriend. Strong company culture. Great holiday parties. Pretty hotel/work environment. Complimentary nights at any property in the world.

      Cons

      Blatant disregard for work-life balance. They burn out their brightest stars, by working ‘eager to please’ lower level management extremely hard (long hours and emotionally and physically demanding work), and mark it up to “paying your dues”. Upper management always seemed so out of touch with day-to-day operations, oftentimes overloading middle managers with side work that then gets handed off to lower level managers. Tenured employees are enabled to act entitled, and dissent to any form of change, making the jobs of their supervisors and younger colleagues extremely difficult. Human Resources always overpromises and under delivers.

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      2 people found this review helpful
    3. 4.0
      Former Employee, more than 3 years

      Great company

      Jan 13, 2021 - Rooms Operations Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and helpful coworkers. Management cares about your wellbeing

      Cons

      Work life balance needs to improve

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      Four Seasons Response

      Content Marketing Strategist

      Thank you for your review. We appreciate you taking the time to provide some feedback and will ensure we share this information with the appropriate people.

    4. 5.0
      Former Employee, more than 3 years

      Great place to work

      Oct 21, 2020 - Hotel Assistant Manager (HAM) in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      high performers throughout the hotel

      Cons

      poor work-life balance for management

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    5. 5.0
      Current Employee, more than 10 years

      Great place to work

      Oct 6, 2020 - Sales Assistant in Kapolei, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best part is the staff, great people, great benefits

      Cons

      Work-life balance for management employees could be better

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    6. 5.0
      Former Intern

      Accounting

      Oct 14, 2020 - Accounting in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really nice staff, okay work life balance, good benefits

      Cons

      Repetitive work, can’t beat LA traffic

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    7. 5.0
      Former Employee, more than 3 years

      Investing in people

      Aug 14, 2020 - Manager in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They do care about their employees and support further development.

      Cons

      Work life balance is a bit difficult to achieve.

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    8. 3.0
      Former Employee, more than 1 year

      Great Hospitality Experience, Beware of Burn Out

      Nov 1, 2020 - Housekeeping Manager in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and salary and team

      Cons

      Can easily burn out, struggle with work/life balance

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    9. 5.0
      Current Employee, more than 3 years

      Highly rewarding. Great company

      Jul 9, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great opportunities to grow. Working with fellow employees who take their jobs seriously. Upper management is a great support.

      Cons

      Very high expectations. Work/life balance is not that great.

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    10. 3.0
      Former Employee, more than 8 years

      Great Experience

      Feb 3, 2020 - Restaurant Server in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Gain flexibility and customer service knowledge, dealing with all types of clientele and personalities in both management and guests

      Cons

      management tends to be primarily hospitality graduates without restaurant experience, therefore they tend to have little understanding on how both front of house and back of house needs to work in a high volume environment for the times. Work life balance is a value... but management tends to disregard this. Especially when cross functioning with the Banquets division -- managers in banquets need to understand that on call within the restaurant division is voluntary and needs to be cut first if they work in the morning -- respect that those staff members are doing you a favor and it needs to be reciprocated.

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      1 person found this review helpful

      Four Seasons Response

      Talent Community Manager

      Thank you for your review and for your honest feedback as a former Restaurant Server. We're always looking for ways to improve and become better for both our guests and our employees. We will ensure your feedback about management reaches the appropriate people. Thank you for your time at Four Seasons and best of luck in your future endeavors!

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