Fox & Hound Restaurant Reviews | Glassdoor

Fox & Hound Restaurant Reviews

Updated May 7, 2017
97 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Stephen M. Johnson
34 Ratings

97 Employee Reviews

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Pros
  • Decent pay, fun atmosphere, fun events, etc (in 3 reviews)

  • Bar Scene, Laid Back, Can be a fun atmosphere (in 3 reviews)

Cons
  • upper management was never on the same page, they only care about sales and not about workers (in 9 reviews)

  • Long hours, slow days and cheapskate demographic (in 7 reviews)

More Pros and Cons

  1. "Good sports bar"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - Server in Philadelphia, PA
    Former Employee - Server in Philadelphia, PA

    I worked at Fox & Hound Restaurant (More than a year)

    Pros

    Football season you will make money

    Cons

    Summertime you will not make money


  2. "Terrible management/Easy to pick up cash"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington Heights, IL
    Current Employee - Anonymous Employee in Arlington Heights, IL

    I have been working at Fox & Hound Restaurant part-time (More than 3 years)

    Pros

    Worked weekends throughout college. Was able to usually pickup $125-$150 a night. Was nice cash to have on hand for rent and other things throughout college.

    Cons

    Terrible management. Had a new manager every few months. No clue how to manage a team or how to keep employees happy.

    Advice to Management

    Hire managers with previous experience. No managers from within that already have relations with employees.


  3. "Server/Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Fort Worth, TX
    Current Employee - Server in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fox & Hound Restaurant full-time (More than 3 years)

    Pros

    Awesome regulars
    It's a bar
    Honestly I built an amazing work family here until a new ring of managers came in

    Cons

    Vindictive male management
    Employees viewed as disposable
    Seniority not respected
    New company and management decided to use veteran girls to train and then force out by ensuring they didn't make any money
    Do not work here. You will be overworked. They will screw you over. The manager here has screamed at girls, banned people just because he feels like it, and plays favorites.
    Oh and they don't card here so if you feel like getting fined, go ahead.

    Advice to Management

    Get your stuff together. Maybe go to an HR meeting and learn that you can't treat humans as pieces of meat to yell at.


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  5. "Awesome Environment & Coworkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Broken Arrow, OK
    Former Employee - Server in Broken Arrow, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fox & Hound Restaurant part-time (Less than a year)

    Pros

    ▪ Great food, drinks, atmosphere, & peers
    ▪ Extensive training in liquor & menu product knowledge
    ▪ Stylish & comfortable uniforms; allowed more flexibility than most restaurants to express personal style
    ▪ Dinner Shift = Always Busy = $$$$
    ▪ Hosted lots of fun events & parties (sports related as well as other cool themes)
    ▪ Relaxed and interesting guests
    ▪ Great cohesion between FOH & BOH
    ▪ Menu with higher ticketed items = Higher tip average = $$$$
    ▪ Little to no side work, no matter the section

    Cons

    ▪ Lunch Shift = Slow, almost no 'rush'
    ▪ Training for POS was lacking
    ▪ Other servers were very "cliquey"; was hard to fit in at first
    ▪ Not much teamwork between servers


  6. "Fox and Hound Westheimer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fox & Hound Restaurant full-time

    Pros

    Flexible schedule, good location, good clientele

    Cons

    Terrible management, minimal corporate support

    Advice to Management

    Listen to your staff!


  7. "Line Cook Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Charlotte, NC
    Current Employee - Line Cook in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay is decent and working apart of a team in a restaurant kitchen is a strong skill to develop and have.

    Cons

    The work is demanding and you have to able to put up with the hurdles that are associated with operating in a kitchen.

    Advice to Management

    Best advice I can give to management is to keep the kitchen stocked with ample food and try to fix maintenance issues as soon as they occur, so that business isn't harmed by problems in the kitchen.


  8. "Prep/Line Cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep/Line Cook in Colorado Springs, CO
    Current Employee - Prep/Line Cook in Colorado Springs, CO
    Recommends
    Positive Outlook

    Pros

    Good working atmosphere, easy to communicate needs to management, fast pace kitchen, friendly co-workers mostly, fairly good scheduling some times challenging lunch and dinner rush

    Cons

    pay is not equal to similar restaurants, ordering of enough product is erratic, they need to fix pars to better match sells. some conflict between morning shift and evening shift on stocking.

    Advice to Management

    Cooks will work harder if you pay them better and help them work as a team. work on better incentives like a contest for most ribs put out or something along those lines


  9. Helpful (2)

    "Chickens with their heads cut off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Support in Dallas, TX
    Former Employee - IT Support in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fox & Hound Restaurant full-time (More than a year)

    Pros

    there are some decent people working there, they are really hard working people, too bad they are not appreciated, good luck to those that are still there

    Cons

    Corporate office a joke, upper management fooled by loud mouth idiots, they don't have any loyalty for employees that do the everyday work, this company will go bankrupt again, if the current Chiefs stay in decision making capacity, really feel sorry for those that actually give a darn about doing a good job, some of the in charge people ae there to suck the life out of the company and are stealing their salary, IT has some talented people, but others are placed in positions to do the impossible with very limited budget for IT, and its not fair to the field to have such crappy equipment to work with.

    Advice to Management

    fire the people that are sucking the company dry


  10. "More cons than pros"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Dallas, TX
    Former Employee - Hostess in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fox & Hound Restaurant (Less than a year)

    Pros

    1) Very easy job, pretty much all you do is greet people and ID at night because the bar becomes 21 and up after a certain time.
    2) Decent money for the minimal work you do

    Cons

    1) Very long hours on your feet
    2) Horrible management, some of the managers were rude to you for no reason at all and basically scrutinize everything you do
    3) Dealing with rude guests who think that they're above the law being carded when they look over a certain age
    4) Like many restaurant jobs, it comes with a lot of drama between coworkers

    Advice to Management

    Quit hiring a bunch of drama queens and people with attitudes. Ease up on your workers because you stress them out to the point of quitting.


  11. Helpful (1)

    "I wouldn't recommend to someone who's serious about working for a good manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Albuquerque, NM
    Former Employee - Server in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook

    I worked at Fox & Hound Restaurant (Less than a year)

    Pros

    The individuals (other waitstaff) you work with are all really friendly, and you make a decent income during big events (i.e. $2 Tuesday, fight nights, or game days).

    Cons

    Management is more concerned about meeting their numbers (i.e. how much food they have to comp, not going over their allotment for hours, etc.) than they are about the customers experience or their waitstaff's happiness.

    Advice to Management

    Please listen to your employees and most of all customers when they have a complaint or recommendation. I left your company because my regulars notified me that they were no longer pleased with the environment, food, or management behavior and would be minimizing their visits or not coming back at all, extremely disappointing.


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